
Packey Webb Ford
Downers Grove, IL
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Always friendly and knowledgeable about my cars needs. Takes time to listen and explain everything very clearly so I know what’s going on with my vehicle Takes time to listen and explain everything very clearly so I know what’s going on with my vehicle More
Bob Driver was top notch. .. professional, patient & attentive to all our concerns. Joe Storti was also great...friendly, informed &helpful with all the accounting issues. We .. professional, patient & attentive to all our concerns. Joe Storti was also great...friendly, informed &helpful with all the accounting issues. We will go there for our next car, for sure! More
This dealership always take care of my vehicle when I get in for service and the customer service is outstanding. The waiting are and is bright and comfortable. in for service and the customer service is outstanding. The waiting are and is bright and comfortable. More
The team at Packey Webb was great! I was looking for a used vehicle. Matt listened to what I wanted in my new car and found me the perfect vehicle. I was looking for a used vehicle. Matt listened to what I wanted in my new car and found me the perfect vehicle. More
Overall, I have been pleased with the car I bought in 2016 and the subsequent service provided since the purchase. The customer service has always been more than satisfactory. I do however think the se 2016 and the subsequent service provided since the purchase. The customer service has always been more than satisfactory. I do however think the service rep at my last visit needs a little more training. More
Outstanding Service and Great Deals at Packey Webb Ford! Packey Webb Ford offers exceptional service, great selection, and transparent pricing. I recently had the pleasure of visiting Packey Webb Ford, Packey Webb Ford offers exceptional service, great selection, and transparent pricing. I recently had the pleasure of visiting Packey Webb Ford, and I can't recommend them highly enough! From the moment I walked in, I was greeted with a warm welcome and a genuine desire to help me find the perfect vehicle for my needs. The staff at Packey Webb Ford truly stand outfrom other places I went to. My salesperson, Jack, took the time to listen to my preferences and budget constraints. He wasn’t pushy at all; instead, he offered valuable insights and suggestions that aligned perfectly with what I was looking for. He gave me the time I needed to compare options and answered all my questions. What impressed me the most was their transparent approach to pricing. Unlike many dealerships I've encountered, Packey Webb Ford was upfront about the costs associated with each vehicle, including potential financing options. They worked diligently to find the best deal that fit my budget, ensuring I felt comfortable every step of the way. I appreciated that they took the time to explain the financing process without any pressure. After finalizing my purchase, I was pleasantly surprised to learn about their after-sale support. Rafaela reviewed options with me to enhance my vehicle (thank you for helping me with my floor mat fiasco!) If you're in the market for a vehicle and want a trustworthy dealership that prioritizes customer satisfaction, look no further than Packey Webb Ford. They truly go above and beyond to ensure you get a great deal tailored to your needs. I drove away with my new car feeling confident and excited, and I know I'll be back for my next purchase! More