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Packey Webb Ford

Downers Grove, IL

4.5
285 Reviews

1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 285 reviews

March 24, 2020

Excellent Sales Staff I came in because of a used car they had posted online. Before I got there they washed and cleaned the inside of the car and it was ready for me to dr More

by aharvey1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Reszka
March 11, 2020

I have purchased several vehicles from this dealership. Our salesman Charles Franz and Chris Shuman in financing go above and beyond to get you into the vehicle you want. That is why I keep going back. More

by NB
Recommend Dealer
Yes
Employees Worked With
Charles Franz, Chris Schuman
March 06, 2020

Excellence service. I made an appointment and they were ready for me. Explained what was needed in terms I understood. Waiting room was clean and comfortable. More

by CKM
Recommend Dealer
Yes
Employees Worked With
Bob
March 02, 2020

Great communication with service department so glad I bought my vehicle from packey webb will recommend to others looking to buy a new vehicle in the future More

by kshibes86
Recommend Dealer
Yes
Employees Worked With
Mike, Kevin, Adam
February 20, 2020

Friendly, courteous and knowledgeable staff. I've had nothing but great experiences here. Leased 2 cars here before buying my truck. The service department is great! They take good care of you. The sales More

by dimartini72
Recommend Dealer
Yes
Employees Worked With
I don't remember
February 11, 2020

Consistently great service I have been a customer since 2006. Always satisfied. Also love the new dealership very comfortable clean and state. Highly recommend them for new purc More

by FGonzales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
February 04, 2020

Maintenance and recall I needed to complete my first maintenance visit and recall work on 2020 Explorer. It was an excellent experience with the work done right and on time More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
January 31, 2020

Easiest purchase and delivery As a purchaser of Ford cars and trucks from the Webb Family for over 60 years, the boys have maintained the family reputation extremely well. This las More

by rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John & Gregg Web and Joey B
January 28, 2020

The whole organization, beginning at the top with Brad Webb was helpful and great to deal with. Charles Franz, our sales rep, was very patient with us as we asked so many questions and changes. He was ve More

by Big Red
Recommend Dealer
Yes
Employees Worked With
Brad Webb, Charles Franz, Bob Marks, Chris (in finance)
January 21, 2020

Service fine after market follow up not good Brought my new 19 F-150 in Sept in for service on Tue Jan 14. Have a small paint flaw on hood and a question regarding my aftermarket remote start. Oi More

by Greg C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe Kevin and after market person is Samantha?
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