Packey Webb Ford
Downers Grove, IL
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Excellent Sales Staff I came in because of a used car they had posted online. Before I got there they washed and cleaned the inside of the car and it was ready for me to dr I came in because of a used car they had posted online. Before I got there they washed and cleaned the inside of the car and it was ready for me to drive right when I arrived. I took the test drive and fell in love with the car. Adam Reszka was great and we were able to settle on a great price and I bought the car that day. Both Adam and Chris were able to get me in and out quick and efficiently. I would definitely recommend buying a car from Packey Webb. You can tell they care about their customers and will go above and beyond to make them happy. More
I have purchased several vehicles from this dealership. Our salesman Charles Franz and Chris Shuman in financing go above and beyond to get you into the vehicle you want. That is why I keep going back. Our salesman Charles Franz and Chris Shuman in financing go above and beyond to get you into the vehicle you want. That is why I keep going back. More
Excellence service. I made an appointment and they were ready for me. Explained what was needed in terms I understood. Waiting room was clean and comfortable. ready for me. Explained what was needed in terms I understood. Waiting room was clean and comfortable. More
Great communication with service department so glad I bought my vehicle from packey webb will recommend to others looking to buy a new vehicle in the future bought my vehicle from packey webb will recommend to others looking to buy a new vehicle in the future More
Friendly, courteous and knowledgeable staff. I've had nothing but great experiences here. Leased 2 cars here before buying my truck. The service department is great! They take good care of you. The sales nothing but great experiences here. Leased 2 cars here before buying my truck. The service department is great! They take good care of you. The sales staff stay out of your way until you're ready to start asking questions. You never feel pressured to buy anything which is refreshing. More
Consistently great service I have been a customer since 2006. Always satisfied. Also love the new dealership very comfortable clean and state. Highly recommend them for new purc I have been a customer since 2006. Always satisfied. Also love the new dealership very comfortable clean and state. Highly recommend them for new purchase and service More
Maintenance and recall I needed to complete my first maintenance visit and recall work on 2020 Explorer. It was an excellent experience with the work done right and on time I needed to complete my first maintenance visit and recall work on 2020 Explorer. It was an excellent experience with the work done right and on time. More
Easiest purchase and delivery As a purchaser of Ford cars and trucks from the Webb Family for over 60 years, the boys have maintained the family reputation extremely well. This las As a purchaser of Ford cars and trucks from the Webb Family for over 60 years, the boys have maintained the family reputation extremely well. This last purchase of 2 trucks was so easy from pricing, trade in value, delivery and paperwork. You have surrounded yourselves with great and caring team members. Joey B is a great example of the Packey Webb family. Keep up the good work! Rob Elliot More
The whole organization, beginning at the top with Brad Webb was helpful and great to deal with. Charles Franz, our sales rep, was very patient with us as we asked so many questions and changes. He was ve Webb was helpful and great to deal with. Charles Franz, our sales rep, was very patient with us as we asked so many questions and changes. He was very helpful. Even our brief interaction with the service department has been pleasant. More
Service fine after market follow up not good Brought my new 19 F-150 in Sept in for service on Tue Jan 14. Have a small paint flaw on hood and a question regarding my aftermarket remote start. Oi Brought my new 19 F-150 in Sept in for service on Tue Jan 14. Have a small paint flaw on hood and a question regarding my aftermarket remote start. Oil change was fine but was told I would hear back from service on the paint problem in 24 to 48 hrs. and they would contact the aftermarket person to reach out to me, after four calls and texts and emails it is now Jan. 21 and I have nothing about either issue. Sales were fine, service seems ok but if you need follow up, be prepared for a wait. Signed, Still waiting More