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Packey Webb Ford
Downers Grove, IL
299 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 299 reviews
July 23, 2020
Best Ford Dealership Took my SUV in for oil change, easy to schedule appointment at Packey Webb Ford.. I was reassured that extra safety precautions were being taken duri Took my SUV in for oil change, easy to schedule appointment at Packey Webb Ford.. I was reassured that extra safety precautions were being taken during the servicing. Quality Dealership and quality customer service. More
by Blonde78
Employees Worked With
Nick Dennis
July 23, 2020
Expectations exceeded, again! I have been using Packey Webb service since 1981. They always do it right and if I have a concern they make it right! My 2018 Mustang GT was just in f I have been using Packey Webb service since 1981. They always do it right and if I have a concern they make it right! My 2018 Mustang GT was just in for maintenance and everything was done to my high standards. Thanks Vince! More
by 3ponies@comcast.net
Employees Worked With
Vince
July 23, 2020
EXCELLENT SERVICE DEPARTMENT!!! Every time we have had to call Dealership for service , from the initial appointment call to the end of our service every person has provided excellen Every time we have had to call Dealership for service , from the initial appointment call to the end of our service every person has provided excellent customer service! We have worked with several representatives at this dealership. All have been friendly, knowledgeable, and helpful in all areas of service. More
by Karen
Employees Worked With
Sam......Mike... others I cannot remember names
July 22, 2020
Buying a used car We a a wonderful experience buying our Ford Edge......Adam and David made our experience easy and were very accommodating to all our questions and wen We a a wonderful experience buying our Ford Edge......Adam and David made our experience easy and were very accommodating to all our questions and went beyond to make all of our concerns answered and taken care of More
by Trakovic4
Employees Worked With
Adam, David
July 20, 2020
Professionalism again Once again the service department at Packey Webb Ford was professional and accommodating. They addressed my problem quickly and efficiently. Gave me Once again the service department at Packey Webb Ford was professional and accommodating. They addressed my problem quickly and efficiently. Gave me a loner for the day and my car was ready at the end of the working day. I’d highly recommend Packey Webb for service and sales. More
by hsjr505@aol.com
Employees Worked With
Sam Byrd
July 11, 2020
After sale - Time to prepare and deliver car - FHonesty After sale - Time to prepare and deliver car - F Honesty of salesman - F Showroom cleanliness and comfort - A Likelihood of positive recommendatio After sale - Time to prepare and deliver car - F Honesty of salesman - F Showroom cleanliness and comfort - A Likelihood of positive recommendation - Zero Consideration for customer's time - Zero More
by Tom.Wargel
Employees Worked With
Nandas Karvelas
July 07, 2020
I have purchased 7 vehicles from Packey Webb ford, mostly because of the service team. I am always met with a smile, treated very well and informed of issues related to the service required. The sales t because of the service team. I am always met with a smile, treated very well and informed of issues related to the service required. The sales team was very good, helping me select the perfect vehicle for my needs and the appropriate maintenance package. The Webb boyz have a happy customer! More
by Amike
Employees Worked With
Sam in service is awesome!
June 29, 2020
C-Max Maintenance Not a lot to report. This was a simple oil change and turn signal bulb replacement. The car is engineered so that the bulbs are difficult to get to, Not a lot to report. This was a simple oil change and turn signal bulb replacement. The car is engineered so that the bulbs are difficult to get to, so I paid to have it done instead of doing it myself. That said, the job was completed with a bit of a wait. No complaints More
by 2016 C-Max
Employees Worked With
Vince
June 25, 2020
Ordered a Ford 250 Tremor about 3 months ago, it came in and looks and drives amazing. Nick was extremely helpful in going over all the details. I would definitely buy my next car at Packey Webb and looks and drives amazing. Nick was extremely helpful in going over all the details. I would definitely buy my next car at Packey Webb More
by Jtmcgarry
Employees Worked With
Nick
