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Packey Webb Ford
Downers Grove, IL
293 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 293 reviews
November 01, 2020
Recently purchased transit connect from Mike G. Great Guy No BS. Came in on a busy Friday with a flat on my new transit connect. There was a large bolt in the tire. the service department had me in and out i No BS. Came in on a busy Friday with a flat on my new transit connect. There was a large bolt in the tire. the service department had me in and out in about an hour. I will definitely be returning. This is the first Ford I have owned So far, I'm very happy with the vehicle and the dealer More
by jjj6325
Employees Worked With
Sammy
October 04, 2020
I feel very comfortable taking our two Fords to Packey Webb Ford for service. Every time but once tire pressure when picking up my car was noticeably off. They always correct it but I have to check it. T Webb Ford for service. Every time but once tire pressure when picking up my car was noticeably off. They always correct it but I have to check it. The waiting area is very nice too. More
by Read Boeckel
Employees Worked With
Kevin Maciel
September 22, 2020
great service, easy appointments, and a ride home and back if needed! the dealer looked at my vehicle, quickly diagnosed it and told me it would be a few hours, that they would give me a ride home. back if needed! the dealer looked at my vehicle, quickly diagnosed it and told me it would be a few hours, that they would give me a ride home. More
by jrobins252
Employees Worked With
mike payne
September 17, 2020
This is by far the most outstanding dealership to deal with our company fleet trucks. The service department at this location is by far hands-down the best service department we have ever come across at a with our company fleet trucks. The service department at this location is by far hands-down the best service department we have ever come across at any other brand or dealer. Working with this dealership service department Has indefinitely spoiled us in raising the expectation of What Service and Maintenance should be. We are grateful to have a service department full of the quality people like this maintaining our company vehicles that we depend on daily. Thank you Packey Webb for setting the bar More
by MDCS
Employees Worked With
The service department team and supervisor
August 20, 2020
This is a Great Dealership, Great Appointment scheduling, Great Service and Great attitude from al the Service Staff that I have been in contact with Great Service and Great attitude from al the Service Staff that I have been in contact with More
by animox67
Employees Worked With
Mr Sam is my Normal contact
August 07, 2020
Service Prompt, Thorough, Quality and Polite! Everything was great. Including arranging the appointment. Sorry, I don't want to write any more and don't se Prompt, Thorough, Quality and Polite! Everything was great. Including arranging the appointment. Sorry, I don't want to write any more and don't see a reason for this expectation. It is the one bad spot in a great experience! More
by tigersone
Employees Worked With
Nick
August 05, 2020
Excellent customer service! I'm not one for writing reviews . . . but Packey Webb Ford in Downers Grove has gone above and beyond to help me out. Thank you Mike Payne for your p I'm not one for writing reviews . . . but Packey Webb Ford in Downers Grove has gone above and beyond to help me out. Thank you Mike Payne for your professionalism. We will continue to be loyal Packey Webb customers. More
by chicagorod
Employees Worked With
Mike Payne
August 01, 2020
Great experience great service and great truck. Great experience great service great place to grab a truck. I would buy my next vehicle from there sometime in the future. experience great service great place to grab a truck. I would buy my next vehicle from there sometime in the future. More
by Lydingd
Employees Worked With
Mike G
