
Packey Webb Ford
Downers Grove, IL
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Was looking for a newer used car, was going to pick one of two. Bob Driver my salesman showed me another and I went with that one. Great experience, no rush, understood my guild lines. If you want to buy a of two. Bob Driver my salesman showed me another and I went with that one. Great experience, no rush, understood my guild lines. If you want to buy a car Bob is a great....thumbs up!! More
I recently purchased an Vehicle from Packey Webb Ford, and my initial experience with the dealership was overwhelmingly positive. However, after a few months, I realized that the vehicle I purchased did n and my initial experience with the dealership was overwhelmingly positive. However, after a few months, I realized that the vehicle I purchased did not suit my lifestyle. When I reached out to the dealership to express my concerns and inquire about selling the vehicle back, the level of service I had previously received completely changed. Communication became frustratingly inconsistent—I was told one thing over the phone, only to be met with a completely different response when I arrived in person. It genuinely felt like the dealership was putting up unnecessary hurdles to make it difficult for me to sell the car back. My family and I were made to feel unwelcome, with noticeable stares and distant chatter from several sales representatives. Based on how dramatically the service shifted once I mentioned selling the car, I would not recommend this dealership. More
Over all my experience was to say the least amazing. I got a good deal on a great car. Adam Reszka was our salesman and was amazing. Joe Storti was our finance guy. This guy made it happen. We ended up I got a good deal on a great car. Adam Reszka was our salesman and was amazing. Joe Storti was our finance guy. This guy made it happen. We ended up needing a little more money down, but he got us taken care of. I will definitely go here for my next car. It is worth the drive. More
Have been customers of Packey Webb for over fifteen years. They are very knowledgeable and the Service Team is great. Just worked with Tim and he was completely honest with the work that needed to be years. They are very knowledgeable and the Service Team is great. Just worked with Tim and he was completely honest with the work that needed to be done. More
What can I say? ? Diego (Godinez), our salesman, took care of us from start to finish throughout the long arduous process of special ordering our Ford F150 Lariat. We ? Diego (Godinez), our salesman, took care of us from start to finish throughout the long arduous process of special ordering our Ford F150 Lariat. We had so many questions before, during and after. Diego took all of our calls with great patience and much knowledge and experience. Including my ‘old lady who hasn’t purchased a vehicle in 20 years’ questions haha. The day our truck was delivered my spouse had neglected to bring important paperwork so we went home to get it. My spouse is almost 70 with health issues and he was exhausted and I had a dental appointment scheduled within the hour. He said we’ll just pick the truck up tomorrow. Diego was quick to jump in and said he’d bring the truck to us because we only had 2 more forms to sign and knew we lived in the next town over. WHAT A GREAT GUY!! So i rescheduled my dental appt and said come over anytime. Before he left he set up the auto start and a few other things. I was so grateful. I would ABSOLUTELY recommend DIEGO GODINEZ to anyone i know if they’re looking to buy a Ford car/truck. And Diego….. feel free to use us as a reference anytime! More
Service department does a great job every time I take my truck in for anything. They are now my go to dealership for all things related to maintenance on my F150. truck in for anything. They are now my go to dealership for all things related to maintenance on my F150. More