Packey Webb Ford

Everything was very fast. Of course, I would like the car I exchanged to be valued more.. But I'm still happy. Of course, I would like the car I exchanged to be valued more.. But I'm still happy. More

Overall, I have been pleased with the car I bought in 2016 and the subsequent service provided since the purchase. The customer service has always been more than satisfactory. I do however think the se 2016 and the subsequent service provided since the purchase. The customer service has always been more than satisfactory. I do however think the service rep at my last visit needs a little more training. More

Outstanding Service and Great Deals at Packey Webb Ford! Packey Webb Ford offers exceptional service, great selection, and transparent pricing. I recently had the pleasure of visiting Packey Webb Ford, Packey Webb Ford offers exceptional service, great selection, and transparent pricing. I recently had the pleasure of visiting Packey Webb Ford, and I can't recommend them highly enough! From the moment I walked in, I was greeted with a warm welcome and a genuine desire to help me find the perfect vehicle for my needs. The staff at Packey Webb Ford truly stand outfrom other places I went to. My salesperson, Jack, took the time to listen to my preferences and budget constraints. He wasn’t pushy at all; instead, he offered valuable insights and suggestions that aligned perfectly with what I was looking for. He gave me the time I needed to compare options and answered all my questions. What impressed me the most was their transparent approach to pricing. Unlike many dealerships I've encountered, Packey Webb Ford was upfront about the costs associated with each vehicle, including potential financing options. They worked diligently to find the best deal that fit my budget, ensuring I felt comfortable every step of the way. I appreciated that they took the time to explain the financing process without any pressure. After finalizing my purchase, I was pleasantly surprised to learn about their after-sale support. Rafaela reviewed options with me to enhance my vehicle (thank you for helping me with my floor mat fiasco!) If you're in the market for a vehicle and want a trustworthy dealership that prioritizes customer satisfaction, look no further than Packey Webb Ford. They truly go above and beyond to ensure you get a great deal tailored to your needs. I drove away with my new car feeling confident and excited, and I know I'll be back for my next purchase! More

On October 19, 2024, my wife and I went to Packey Webb to look at a vehicle that they had advertised on line. We walked to the door and two gentlemen that work there were standing at a desk just looking at u look at a vehicle that they had advertised on line. We walked to the door and two gentlemen that work there were standing at a desk just looking at us. We proceeded to the lot in search of the vehicle. It's customary for salespersons to greet the person at the door or at the lot. We found the car on our own. A very nice looking car. After ten minutes of inspecting the car and still no assistance, we decided that they didn't need our business. My wife decided that she would tell the staff how disrespectful they were toward us. After reading these reviews, I now understand that Packey Webb business of selling cars does not include customer service. More

I had a great experience! ! My seller did his absolute best to give me the best price and a great buying experience, he always answered all my questions, he was always profess ! My seller did his absolute best to give me the best price and a great buying experience, he always answered all my questions, he was always professional and very nice! More

Stop by to check out the inventory and left happily with a brand new Bronco, Ernie made it a great experience. I came with my parents and Ernie being bilingual made it even easier to decide right on the spo a brand new Bronco, Ernie made it a great experience. I came with my parents and Ernie being bilingual made it even easier to decide right on the spot. I really appreciate how patient both Ernie and finance department were about my bunch of questions. Shout out to the service department, family room could have better coffee but the people working here totally makes up for that. More

Friendly and professional culture. Every step of my car purchase was a good experience. I had my dog with me and everyone was very kind to him. Every step of my car purchase was a good experience. I had my dog with me and everyone was very kind to him. More

I have never had a more dishonest vehicle buying experience. I was told that the tires which had only 5/32" tread depth was normal. I told him that he was lying. They discounted the vehicle half the experience. I was told that the tires which had only 5/32" tread depth was normal. I told him that he was lying. They discounted the vehicle half the price of new tires. When I test drove the vehicle is was near out of gas, 8 miles to empty. After I purchased it the sales manager took the keys to "go put gas in it". When I get back in the truck it was still on empty, it read "40 miles to empty". So he only put $5 in gas in it. More