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Packey Webb Ford

Downers Grove, IL

Overview
Reviews
Vehicles
4.6
321 Reviews
Family-owned since 1962, Packey Webb Ford has been committed to offering award-winning service and a hassle-free car buying experience. Located in Downers Grove, we provide a wide selection of vehicles, all reconditioned and competitively priced with live market analysis. Our transparent, no-pressure sales process ensures you receive the best value with no hidden fees. With nationwide shipping available, join the Packey Webb Ford family and legacy of trust and excellence today.
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1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 321 reviews

January 13, 2026

Professional service department kept me informed throughout the process. Waiting area was very welcoming -clean spacious and comfortable. The entire process was very efficient. Highly recommend Pack More

by lil.flynngill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 13, 2026 -

Packey Webb Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2026

Had a great experience buying my Audi. After test driving it I decided to buy it. Eric was a great help to chose the right financing options for me and they prepared license and registrati More

by JJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 12, 2026 -

Packey Webb Ford responded

Here at Packey Webb Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 09, 2026

I found a really incredible deal for my dream car that I just couldn’t pass up! Everyone there was so kind and really helped me find what I was looking for. More

by mariahstraus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 09, 2026 -

Packey Webb Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Packey Webb Ford.

January 05, 2026

I had a great experience with Matt H at Packey Webb Ford. He made buying my new Bronco easy and completely stress-free. Friendly, helpful, and straightforward. Highly recommend working with him! More

by Catiestarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Horeni
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Jan 05, 2026 -

Packey Webb Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Packey Webb Ford. We look forward to having you as one of our valued customers for many more years to come!

December 05, 2025

Packey Webb has the best service policy. They always preform the needed service I ask for. Always very polite and understanding . AIso I use their pick up service which is great. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Catano
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November 30, 2025

Packey Webb always puts in the extra efforts to make my appointments a positive experience. Either in the service provided or the wait times for my vehicle they are always a leader in my mind. More

by Poconnor2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
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November 23, 2025

Took my 150 in for service work, scheduling was easy and they got me in and out pretty quickly More

by Greg C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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November 15, 2025

Great service department fast accurate and polite. Clean friendy waiting area with comfortable areas to work while you wait. More

by mfb47
Recommend Dealer
Yes
Employees Worked With
MATT WAS MY SALEMAN S GREAT TI WORK WITH
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Nov 17, 2025 -

Packey Webb Ford responded

Thank you for the wonderful feedback! We’re happy to hear our service team provided fast, accurate, and polite assistance, and that you enjoyed our clean, comfortable waiting area. We appreciate you choosing us and look forward to serving you again!

November 04, 2025

Convenient, accommodating, ease of getting my truck serviced. Nice area to wait while car/truck being serviced. More

by joeriedl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis last name I believe
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Nov 17, 2025 -

Packey Webb Ford responded

Thank you for the great feedback! We’re glad to hear our team made your service visit convenient and accommodating, and that you enjoyed the comfort of our waiting area. If there’s ever anything more we can do to make your visits even better, we’re here for you!

October 30, 2025

So greatly appreciated the dealer’s offer to drive me home while car was being serviced. And then, they delivered the car to my door! Great service! More

by ekeuning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A lady
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Nov 17, 2025 -

Packey Webb Ford responded

Thank you so much for sharing your experience! We’re thrilled to hear our team was able to make your service visit easier by getting you home and delivering your vehicle right to your door. We truly appreciate your kind words and look forward to taking care of you again!

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