Pacific Honda

I leased my first ever Honda, an Accord SE on 4/21/11 from Pacific Honda. When this car was totaled on 6/2/11, Pacific Honda went out of their way to comfort and act as a resource for me. They assured me from Pacific Honda. When this car was totaled on 6/2/11, Pacific Honda went out of their way to comfort and act as a resource for me. They assured me that they would take care of me when the time came to get another car. Once the insurance company finalized the numbers, Pacific Honda was able to locate an extremely inventory limited model/color so that I was able to replace my original purchase with the exact same model/color, at the same price. Because of their help, I was able to get my new car before the checks from the insurance company had even been received. Their customer service is OUTSTANDING!!! Not only are the people in this dealership friendly and courteous, but they LISTEN, a skill which most car salespeople do not have. Thank you Wally, Lionel, Franklin and Steve!! You have made my car leasing experience a pleasure. Will highly recommend you and your dealership. More

Mark was friendly, not pushy, knowledgable, patient, polite, eager to do anything he could to help us find a car that was "right" for us. His offer for us to call anytime with any concerns was sincere a polite, eager to do anything he could to help us find a car that was "right" for us. His offer for us to call anytime with any concerns was sincere and we appreciated the follow-up call we received from him. More

This was my first car purchase and I couldn't have found a better price. I've always wanted a Civic and I had my heart set on getting one. I didn't think for what I was willing to pay they could put me in a better price. I've always wanted a Civic and I had my heart set on getting one. I didn't think for what I was willing to pay they could put me in one, BUT they did! There was even some minor detailing I requested on the interior to be done and they let me take the car that day and bring it back in the next week to have what I asked for taken care of! I couldn't have asked for better customer service! Jim and Ricky were FANTASTIC and we will definitely go there for all of our future car purchases. More

Salesmen Mark Morrow and Jim Gardemann really advocated for me and were very professional. I appreciated the special treatment I received and would definately recommend them to friends interested in buyin for me and were very professional. I appreciated the special treatment I received and would definately recommend them to friends interested in buying a Honda. More

Robert Jimenez was the difference maker in this deal. Great guy, good personality, down-to-earthy guy. Not a hard sale, but an informed sale. I told them I did not want to haggle and wanted rock bott Great guy, good personality, down-to-earthy guy. Not a hard sale, but an informed sale. I told them I did not want to haggle and wanted rock bottom price, and they gave it to me. Robert knew what I (the dad) wanted hear, and he knew what my daughter wanted to hear. Bob and Brianne Sheehy More

Our overall experience was fantastic. Nancy Dunn was our dealer. She was so helpful and not pushy at the same time. Eventually, she was able to give us the car at the price we initially asked for. She wa dealer. She was so helpful and not pushy at the same time. Eventually, she was able to give us the car at the price we initially asked for. She was very pleasant to work with and very informative from the very beginning. At the end of the deal, we worked with Dottie Dahlin, the Finance Manager. She was one of the sweetest, most friendly people ever! She was also very knowledgeable. It was such a great experience. We will definitely be returning to Pacific Honda in the future. More

I had to get a car fast as I had totaled mine. Carlos was knowledgeable & found several great options for me fast, AND, worked within my parameters. The service was fast, efficient, friendly and withou was knowledgeable & found several great options for me fast, AND, worked within my parameters. The service was fast, efficient, friendly and without pressure. I would highly recommend both Carlos and Pacific Honda. More

i had Ricky as my dealer and he was very nice and friendly. He answered all of the questions that i had and i had good experience being there. he was very helpful and i liked how he followed through friendly. He answered all of the questions that i had and i had good experience being there. he was very helpful and i liked how he followed through with everything that he told me he would do. i would always recommend him to my friends and family whenever they want to purchase a car. And for a good experience go to used cars of pacific honda :) More

I had an appointment to get my old vehicle looked over for a trade in. I knew what I wanted (a Fit sport) and Ted didn't try to convince me to pick up a more expensive car, he respected my decision. He for a trade in. I knew what I wanted (a Fit sport) and Ted didn't try to convince me to pick up a more expensive car, he respected my decision. He showed me what was available and we went out on a few test drives. We went over the numbers, did the whole back and forth price negotiating, and eventually came to a number I was content with. After that I went to the financing department and signed my papers. When everything was finished I had a new car, cleaned up, with a full tank of gas. We all know buying a new car can be a hassle, but Ted and Dottie (she's works in the Financing department) made the best experience I've had so far. More