Pacific Honda

WALLY WAS GREAT! WE GOT THE DEAL WE ASKED FOR AND HE ANSWERED ALL REQUEST FOR INFORMATION. HE TOOK HIS TIME TO EXPLAIN ALL FEATURES OF OUR NEW HONDA CIVIC HYBRID WHEN WE PICKED UP OUR CAR. SINCE WE ONLY ANSWERED ALL REQUEST FOR INFORMATION. HE TOOK HIS TIME TO EXPLAIN ALL FEATURES OF OUR NEW HONDA CIVIC HYBRID WHEN WE PICKED UP OUR CAR. SINCE WE ONLY HAD ONE DRIVER AND TWO CARS (THE ONE WE ARRIVED IN AND OUR NEW ONE) HE DROVE OUR NEW CAR WITH MY WIFE AND AGAIN EXPLAINING AS HE DROVE TO MY WIFE THEN AGAIN WITH ALL OF US ON THE WAY BACK TO THE DEALERSHIP. THE ONLY THING I HAVE NOTED SO FAR AFTER ONE WEEK WAS THE MAINTENANCE BOOK WAS NOT COMPLETED FOR THE DELIVER OF THE CAR. AS WE TOOK TIME TO COMPARE DEALS WITH SEVERAL OTHER DEALERSHIPS AND WHILE THERE WERE OTHER DEALS I COULD HAVE TAKEN WALLY WAS INSTRUMENTAL IN THAT FAMILIAL CATCH PHRASE "HOW CAN I EARN YOUR BUSINESS" AND MEANT IT! THE OTHERS WANTED TO BAIT AND SWITCH US. THANKS SO MUCH. NOW I TRULY HOPE THE SERVICE OVER THE YEARS LEAVES US WITH THE SAME FEELING AS WE HAVE NOW! More

I recently purchased a 2012 Honda Pilot at Pacific Honda. I was in need of a new car but I kept procrastinating because I did not want to deal with pushy salespeople. When I finally made it a priority I went I was in need of a new car but I kept procrastinating because I did not want to deal with pushy salespeople. When I finally made it a priority I went to a Honda dealership (not Pacific Honda) and I did not have the best experience so my husband did some research online and found Pacific Honda. We initiated contact with the dealership online and we were matched up with Mark Morrow. From that point on the experience was stress and pressure free. We ordered our vehicle, waited a couple of weeks and it was delivered as promised. Mark was patient and pleasant through the entire experience. I hope that Mark is still working at Pacific Honda when I get my next car because I will be going directly to him. Even after the sale was completed he followed up with my husband and me to make sure that we were satisfied with our purchase. Thank you Mark! More

i was surprise because i don't really expect that the day we went to pacific honda i got the kind car that i want. especially the color red that its hard to get on the CR-V 2012. because i went already on th we went to pacific honda i got the kind car that i want. especially the color red that its hard to get on the CR-V 2012. because i went already on the different Honda dealer and they keep saying that they dont have available on red, but i didn't stop to looked at the internet and i tried to call all the dealer here in san diego. and called the pacific Honda and i talked to wally on the phone he said he can get me the CR-V LX on red that's only available that they have color in red. but i'm not sure yet if i am going to get it because i don't know if i can get a good deal with them. the next day, me and my husband decide to come over to see the car but wally is off on that day but, he made a note that we are coming on that day and his co-worker jimmy his the one who assist on us. he is so nice and friendly very professional and also their manager. We can tell their doing their job not only to sell the car but, to make the customer happy and satisfied. bcoz i decided to get the Ex instead on LX but they don't have in red color again, but to make us happy they said they can get on red but they have to pick up on Los Angeles. because they have one in red color but is on LA to make the customer happy they make a deal with us that before they close the store they give me an assurance that i can get the color red that i want. i saw their effort and consideration to their customer. again thank you jimmy and wally for your good service!!! More

For the last couple weeks I have gone to a few small dealerships to inquire about buying a used car. Every place I went I felt as if they just wanted to sell a car, not help me find the car I wanted. I dealerships to inquire about buying a used car. Every place I went I felt as if they just wanted to sell a car, not help me find the car I wanted. I told each dealer, "I'd like a Honda Civic." They responded by "Well, how about this Hyundai or Ford." I wanted a Honda and everywhere I went they told me that a Honda was out of my price range and that it just wasn't going to happen. After being denied once again by a not so friendly dealer I decided I had to deal with a Honda Dealership to get what I wanted. I have lived in San Diego my whole life. Ever since I could remember I heard the jingle, "Pacific Honda, for all the right reasons." So I called and was pleased with the service from the moment I called until the moment I drove off the lot with my new car. First I worked with Tony. He and I chatted about my situation and he immediately looked into getting a brand new car for me. He told me, "Don't worry, you won't leave here without a car." Seeing as I have heard that line before at every dealership i had gone to in the last couple weeks, I was very skeptical at first. Tony was friendly and responsive to my needs and kept me company while I waited. He was also true to his word, I did not leave without a car. I decided to get a used car and that is when Jojie started helping me. Jojie, who was also very friendly, immediately knew which car was the one for me. a 2007 Honda Civic LX with low miles and great gas mileage. Jojie brought the car to me, we took it for a test drive and I loved it, it was exactly what i wanted and needed. Jojie ran some numbers and got my payment down to where i wanted it and I agreed then to buy the car. He then took it to get it cleaned and told me to come back to get it detailed after the weather clears up next week. Financing guys always make me nervous. They talk really fast and get you to sign sign sign as fast as you can. Fadi Houneini was the most pleasant, easygoing friendly finance guy I have ever dealt with. He spoke softly and slowly, explained everything in detail and made sure I knew my options but did not try to pressure me into anything. My agreement was clear and I understood all the details and was assured that this would be a smooth transaction. I would HIGHLY recommend Pacific Honda to anyone looking into buying a car new or used. The friendly sales staff and the attentiveness that is given when you're there made "the dreaded car buying experience" quite the opposite... "For all the right reasons." :o) More

I just bought a gorgeous 2007 Honda CR-V at Pacific Honda. The incredible man who was the “quarterback” of my stress-free buying experience was Larry “Magic”. If you want a great deal and a fun, empowe Honda. The incredible man who was the “quarterback” of my stress-free buying experience was Larry “Magic”. If you want a great deal and a fun, empowering good time, while you’re at it, go to Pacific Honda and ask for Larry “Magic”. Sincerely, Anna Marie O. More

Kevin Robinson helped me to find a good car. He is an excellent salesman, never pressuring me, yet making sure that my questions were answered. Kevin and Marcello made this purchase happen. Thanks, Kevin excellent salesman, never pressuring me, yet making sure that my questions were answered. Kevin and Marcello made this purchase happen. Thanks, Kevin! More

Had a great car buying experience with Fred at Pacific Had a great car buying experience with Fred at Pacific Honda. I had narrowed down my search to 2 different models of certified used cars that I saw Had a great car buying experience with Fred at Pacific Honda. I had narrowed down my search to 2 different models of certified used cars that I saw online. Fred was patient, knowledgeable and I felt absolutely no pressure to buy something new or more costly. I test drove several cars before making my final decision and Fred helped me narrow down what were the most important things I wanted out of a car to make the best choice. Having never bought from a dealer before, I was prepared for a pushy salesman who would try to rip me off at some point in the process. Instead, I got Fred whose low-key, calm, guy next door demeanor were non-threatening and made me feel comfortable and relaxed. Everyone I dealt with or saw during the process was friendly and personable. The asking price was well within the range I had seen during much online research and they offered me a shockingly fabulous trade-in price for my 1993 Accord. I wanted to finance through my own lender or pay cash and they didn't push their financing on me at all. When I decided to pay cash, it took a couple of days to get the payment arranged and they held the car for me-I was shocked that they didn't use any hard sales technique to force me to make a choice I didn't want. I've been so happy with my car-it looks like brand new, runs perfectly, passed my mechanics inspection (before purchase) with flying colors. I highly recommend Fred and Pacific Honda. More

Daniel and Fred were both friendly and were effective in how they conducted business. The main issue came when actually paying for the car, they were busy and we had to wait for a while, at the same time Fr how they conducted business. The main issue came when actually paying for the car, they were busy and we had to wait for a while, at the same time Fred did fill the tank on the rental we had as we were waiting so it makes up for the wait to an extent. More

Kevin was an excellent salesman, present but not intrusive. He worked very hard to get me the deal I requested and I was very happy with the result. Thank you again Kevin Robinson! intrusive. He worked very hard to get me the deal I requested and I was very happy with the result. Thank you again Kevin Robinson! More

My Guys, EXCELLENT! Ricky was polite and helpful. I didn't feel pressured & he gave me a few choices to from. Lenny worked with me regarding my financial situation. Fadi (in the finance office) was r didn't feel pressured & he gave me a few choices to from. Lenny worked with me regarding my financial situation. Fadi (in the finance office) was really thorough as far as explaining the process and answered all my questions. I appreciate the service & would recommend them to all my friends. More