Pacific Honda

From the sales manager to Lawrence, besides their friendliness, they to me appeared to be straight forward with me in coming to a fair conclusion to the purchase of our used Civic. I would work with friendliness, they to me appeared to be straight forward with me in coming to a fair conclusion to the purchase of our used Civic. I would work with them again in the future. Regards, John More

I made an online appointment to have an oil change, and to have a technician inspect my breaks for a clicking sound. I also asked the technician to inspect my undercarriage, and my headlight sensors. I sch to have a technician inspect my breaks for a clicking sound. I also asked the technician to inspect my undercarriage, and my headlight sensors. I scheduled my appointment a day before for 8:00AM the following morning. When I drove my car in on the scheduled date, Brandon my designated Service member began to ask me questions about my visit. I had explained to him that I had an appointment scheduled. He asked me to follow him, to his cubicle to gather more information about my visit. After my consultation with Brandon, he informed me that my car would not be ready until the end of the day. I informed him that this was not acceptable, because I had other commitments. I informed him that the latest that I could leave my car for was until 2:30PM. Brandon told me that he would see what he could do, to service my car by the requested time. At 12:30PM Brandon called me, to inform me that my car was not going to be completed by 2:30 PM. I explained to him that I understood if they couldn't complete all of the inspections. I asked Brandon, what work had been completed up until that time and he informed me that no work had been done. He informed me that I had 2 cars scheduled ahead of mine, and that my car had not even been looked at yet. This is upsetting because of the fact that I scheduled an appointment to have these services done. My time is valuable, and I just completely wasted my time at Pacific Honda even with a scheduled appointment. This was my first visit with Pacific Honda, and my car only has 5,000 miles on it. My car does not require too much maintenance. More

he is the person who knows about cars and options. I will recommend him and this dealer to my friends and family. He has an answer for all my questions and the way he explained was great. recommend him and this dealer to my friends and family. He has an answer for all my questions and the way he explained was great. More

Mark was very professional, courteous and efficient. He had the car I wanted waiting for the test drive and executed the negotiation and buy phase very smoothly. He was no nonsense and got me out of there had the car I wanted waiting for the test drive and executed the negotiation and buy phase very smoothly. He was no nonsense and got me out of there with a new CR-V in about 2 hours. More

Our family purchased a 2003 Honda Odyssey with 83,000 miles for our 20 year old son and the experience could not have been more enjoyable. Ricky came in on his day off (Sunday) to accomodate our sche miles for our 20 year old son and the experience could not have been more enjoyable. Ricky came in on his day off (Sunday) to accomodate our schedule and worked with us to reach an affordable price on the car. We give Ricky 5 out of 5 stars. He knowledgeable about his product and gracious with his customers. Although we are a Toyota family, we will be back to Pacific Honda on our next purchase to see what they can do for us. Thanks again, George R. Harris More

Mark was very helpful. He has a great personality. He is very easy to talk to and did everything he could to make me happy! Keep up the great work Mark!!! very easy to talk to and did everything he could to make me happy! Keep up the great work Mark!!! More

Angelina shows that's she is a true person in helping costumers. her quality of work, costumer service and friendliness are important to me in buying my car. i felt at home here. thanks again and keep up costumers. her quality of work, costumer service and friendliness are important to me in buying my car. i felt at home here. thanks again and keep up the good work. More

My experience with Pacific Honda and the Certified Pre-Owned Vehicles was fantastic. You know the part of the deal were it seems to good to be true and you're waiting for the other shoe to drop...wel Pre-Owned Vehicles was fantastic. You know the part of the deal were it seems to good to be true and you're waiting for the other shoe to drop...well it didn't happen. In fact, I found that Ricky Lechuga and his manager (Lenny) were not going to let me and my wife leave until we were completely satisfied with the deal we received on our 2012 Honda Civic for our daughter. Who does that, really? They made it a point repair cosmetic issues on the vehicle and even paid for our rental car and that was after they had already knocked the price down from the original asking price. This car could pass for a new car if not for the manufactured date...most importantly is my daughter loves her new, used car. Yes we are completely satisfied and would recommend Pacific Honda and their Certified Pre-owned Vehicles to anybody. Thanks Guys, Ken S. More

I just leased a 2013 Honda Accord. Angelina James first met me on the salesroom floor with a friendly smile and then proceeded to explain all the features of the new Accord while I took a test drive. I was met me on the salesroom floor with a friendly smile and then proceeded to explain all the features of the new Accord while I took a test drive. I was very impressed by the value and quality of the car and returned one week later to seriously discuss a lease. The dealer had just obtained an Accord with all the features I wanted, and Angelina took me for another test drive in it. She worked patiently with the Director of Sales and myself to arrive at a deal. After all the paperwork was complete Angelina presented me with the owners manuals and further assisted me by driving my old car home while I drove my new Accord. Buying a new car can be a very stressful experience. However all of the people I dealt with at this dealership have been friendly, straight forward, and very happy to address all of my concerns. More

A friend of mine had purchased a vehicle from Angelina months prior and recommended that I see Angelina before buying a new Honda Pilot. I am so happy that I listened to her! Angelina was wonderful to w months prior and recommended that I see Angelina before buying a new Honda Pilot. I am so happy that I listened to her! Angelina was wonderful to work with. When I met her, I was instantly comfortable with her and felt as if I had known her for many years. This comfort level really helped me make the right decision the buy the Pilot. Angelina was so caring and courteous to me and took the time to show me the vehicles I wanted to see and she answered all of my questions thoroughly. I am so appreciative to Angelina for making this such a pleasant experience. This was, by far, the best car-buying experience I have ever had! Thank you to Angelina James! More