
Pacific Honda
San Diego, CA
Filter Reviews by Keyword
By Type
Showing 596 reviews
Ricky Lechuga did an outstanding job on selling me my dream car a Shelby gt500. His customer service is superb by far. I highly recommend Ricky for any future car purchase and I will definitely be recomm dream car a Shelby gt500. His customer service is superb by far. I highly recommend Ricky for any future car purchase and I will definitely be recommending Pacific Honda to my family and friends. Ricky Thanks a million for treating me as if I were family. God Bless. Very Respectfully, Danny Gonzalez US Navy More
The experience I had at Pacific Honda purchasing a new car was a very enjoyable experience. Ricky was friendly, respectful without being pushy. Ricky was knowledgeable on any questions I had. He listen to car was a very enjoyable experience. Ricky was friendly, respectful without being pushy. Ricky was knowledgeable on any questions I had. He listen to what I was looking for in a vehicle and he help me find the perfect car for me. More
Ervin Jaimes: We purchased 2014 Honda Accord Sedan a week ago. Ervin Jaimes helped us close the deal. We found Ervin very knowledgeable of the car features. He took the time to explain the details of the op ago. Ervin Jaimes helped us close the deal. We found Ervin very knowledgeable of the car features. He took the time to explain the details of the options we had. I am previous Honda Accord owner and I found Ervin’s comments trustworthy because it matched my experience. He was professional and fair dealing with us. I end up visiting the dealer four times. Each time he was patient and answered my questions well. In fact I test drove the Accord twice. Each time he was accommodative. I also spoke to him on the phone few times. His manners are very pleasant. I never felt pressured to make a deal. He simply facilitated my decision making process asking questions. My car feels great on the road. I think he got us good deal. I am glad I stayed with Accord. It was a good car buying experience. More
We bought our 2012 Honda Civic Hybrid from Pacific Honda. Richard Inzunza & Lenny helped us with purchasing our Car. They both were really great and went above & beyond to help us with everything. We found a Richard Inzunza & Lenny helped us with purchasing our Car. They both were really great and went above & beyond to help us with everything. We found about the car through Internet, and when called them to inquire about the car, they were very professional, fair & patient and answered each and every question we asked to the best of the detail they could. I had talked to Richard on phone at least 10-12 times in a span of 3-4 days and never ever felt pressured or ever got neglected. Even though few times we missed him on phone call, as he was with other customers on the lot, but he promptly did give us back a call and made sure all our questions/concerns were addressed. We got a fairly good price deal on our Car from Pacific Honda. And Lenny also shipped the Car to our place so we didn’t have to drive all the way to San Diego. Richard, Lenny thanks for all the help. You guys do have an excellent Sales Team. More
This was my first NEW car purchase but I have bought used cars from dealers before. I have even walked out of dealerships because the sales staff was so annoying. Jimmy was GREAT. There was never any pres cars from dealers before. I have even walked out of dealerships because the sales staff was so annoying. Jimmy was GREAT. There was never any pressure and he helped me find what I wanted. I very much recommend Jimmy Gardemann as the person to help you purchase your next car! Catherine K More
My initial expectations were extremely low. I had been to CarMax and saw them undercut on my trade and offered a ridiculous APR of 24% from the only so-called bank they could find. Now my credit was atrociou CarMax and saw them undercut on my trade and offered a ridiculous APR of 24% from the only so-called bank they could find. Now my credit was atrocious and my bankruptcy was discharged in February but I had just re-financed a vehicle that I needed to change because of the practicality. My salesman who was recommended highly by a friend was Jojie Delfin. We spoke over the phone at length about the chances of a trade-in (2010 Nissan Titan) for a 2012 Mini Cooper. After taking all my information he stated firmly that with Pacific Honda there is always a chance. I was skeptical, I had heard it all before. However, I really wanted that vehicle. The following day Jojie Delfin and his colleagues had poured over the copious amounts of lenders in the area trying to secure not just "a loan," but one that would fit my financial situation. Not only did Jojie Delfin find a bank to finance the Mini Cooper but he was able to keep my APR at the Nissan Titan's current refinanced rate and with very little down on the Mini Cooper. I became a believer that Pacific Honda can beat anyone in town. Jojie Delfin is the consummate professional; down to earth, personable, and works hard to get the job done! Thank you very much Pacific Honda and especially Jojie Delfin -- I love my new Mini Cooper! More
I called this certified used dealership after finding a Chevy Malibu through Kelly Blue Book. They agreed to a 2 hour window for me to get to the dealership. They were not pushy at all, they worked with me Chevy Malibu through Kelly Blue Book. They agreed to a 2 hour window for me to get to the dealership. They were not pushy at all, they worked with me to find the best interest rate available even though I came with loan ready to buy. I also brought the print out of the add with the internet pricing of the car with me. The price was lower than what was on the physical car at the dealership. The manager, Lenny, checked the VIN # on the ad and the car and when they matched he honored the lower price. Richard went above and beyond to get me what I wanted. The car ended up having more on it then I expected. I had to bring the car back a couple days later to have the alarm synced up and tire pressure monitor installed in the tires and Richard made sure I was able to get a loaner car for the day so I didn't have to miss work. I will definitely recommend this dealership to any of my friends and family looking for a newer vehicle. More
This was the best car buying experience ever. You guys do wonderful work. I wasn't in the dealearship all day, in fact i was there for 2 1/2 hours. Job well done. Im for sure going to buy my next vehicle fro wonderful work. I wasn't in the dealearship all day, in fact i was there for 2 1/2 hours. Job well done. Im for sure going to buy my next vehicle from you guys. More
Pacific Honda service is bad. The service advisor, service manager and service foreman is terrible. Do not take your car to Pacific Honda Service. If you want a good customer services BMW and BENZ. service manager and service foreman is terrible. Do not take your car to Pacific Honda Service. If you want a good customer services BMW and BENZ. More
I bought a brand new CRV from pacific honda yesterday. I I bought a brand new CRV from pacific honda yesterday. I highly recommend Scott Steven to everyone if anyone wants to buy a Honda. He is not only a I bought a brand new CRV from pacific honda yesterday. I highly recommend Scott Steven to everyone if anyone wants to buy a Honda. He is not only a professional, nice but also an honest person. I was very comfortable to work with him. My friend and I walked into pacific honda,Scott came up to me when we looked at a CRV, he asked if we need any help. He didn't ask any question and not push me to look at any car. We said we wanted to look around and he showed us two cars. Then we left. Another friend of mine told me she had a dealer in Poway Honda whom asked if she wants to buy a new CRV. My friend told her I wanted to buy a car , if she could give me a quote.It was almost 10:30pm when I got home. I sent a message to Scott asked what the best offer he could give me and Scott replied quickly. I told him wanted to wait if the poway dealer would response. Scott told me he will handle it if she can't quote.... I felt he is very honest ,nice person after had a few messages with him. The dealer my fried told me seemed like she was not very interested to her customer, and i felt not good. I made a decision to buy with Scott. He really take care of you ,not just sell a car to you and push you to decide. Scott filled the car and explained to me all the details about the interior of the car and showed me how to set up the electronic system after gave me the keys. He was very patient. He answers all my questions whatever I have, no matter when. Scott is the best person in Pacific Honda, my friend also agreed with that, she got her the same model car with the dealer in Poway Honda two years ago, she said that dealer didn't explain anything to her when sold to her 2years ago,she was told that everything was in menu. She said she should have buy with Scott 2 years ago. Scott gave me a good deal and l like my CRV. Thanks very much to Scott ! Will definitely recommend Scott to my friends who want to buy a car, and everyone wants to buy Honda. We give Scott 100% satisfaction and 5 stars! Min More