PB's Auto Village
Hampton Falls, NH
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172 Reviews of PB's Auto Village
Hi everybody! Couple months ago I was looking for a new car for myself. Of course, the main thing for me was the price. Nobody wants to pay too much. So, I was looking at the cars pretty much everywhere in car for myself. Of course, the main thing for me was the price. Nobody wants to pay too much. So, I was looking at the cars pretty much everywhere in New England. And then I found a nice Toyota Corolla for the reasonable price at PB's Auto Village. When I came in to check it out the car was in a great condition. All the descriptions that I had read before were true. Brian and Rob were really helpful.... I am satisfied with my purchase and the car services that I have been getting there since I bought this car. More
Awesome service and I love my new car! Brian listened to what I wanted and needed in a vehicle and made some very good recommendations for me. It is not at all what I expected from a car dealership and I w what I wanted and needed in a vehicle and made some very good recommendations for me. It is not at all what I expected from a car dealership and I would be happy to recommend him to friends. Thank you Brian! More
5 STARS! In an age of increasingly bad customer service, it is with pleasure to give credit when you come across a superior experience like the one I just had at PB's Auto Village. Not only was the entire s it is with pleasure to give credit when you come across a superior experience like the one I just had at PB's Auto Village. Not only was the entire staff helpful and professional, but guided us through the process of buying an automobile with a genuine concern. We did our homework and in the end, the value, quality and attention to service and detail at PB's Auto Village are what made us drive away with something that meets our family's needs with comfort, style, safety and reliability all while keeping us within our budget. Thank you so much and we will recommend you to anyone we know looking for a terrific experience and vehicle. More
Living nearly 2 hours away, I saw a car I was interested in online. Spoke several times on phone with Jason to try and determine as best we could what to reasonably expect for my trade in. Even made a 20 mi in online. Spoke several times on phone with Jason to try and determine as best we could what to reasonably expect for my trade in. Even made a 20 mile trip in opposite direction 1st to get the summer wheels/tires I'd be trading with the car. After driving the car I was looking at, Brian looked over my car. The best they could come up with was he thought 2 tires were marginal. They were inspected by a Maine inspection station the next day and found well within legal limits, but at any rate, they offered nearly $700 less than we had discussed on the phone. You expect these kind of games at the big dealers, but you'd hope for better at these little guys. They were friendly enough but in the end, I wasted half a day when they didn't even come close to what they had indicated on the phone and the only thing they could come up with was 2 tires they didn't like on my trade. 2 tires don't cost $700, even though they were legal. So, I walked and low and behold Jason had the nerve to call the next day and leave a voicemail at work and ask if I'd be be interested in the car if they came down a few hundred dollars. I wrote an email reply and expressed my displeasure and said I wasn't into playing the manager back and forth game like the big guys do. Their chance to make a deal was the first time I was there. If while I had been there they would have said "Hey we think 2 tires need replacing so we'll have to deduct $150 from what we quoted earlier", I'd have made the deal on the spot and would already be driving it. As luck would have it, all things happen for a reason: I found a much better car 2 days later, same model, 1 year newer and less than half the mileage for only $500 more than they were asking for their older, higher mileage car! Go figure. I also was able to sell my Volvo in 26 hours on craigslist for over $1000 more than I'd have gotten on trade in so I was able to walk in with cash on the newer car deal at another dealership. Their loss, my gain! More
Heather Fielders was very helpful! I am not looking to buy at the moment but was looking up pricing for a future purchase. She was full of information and was willing to help me in any way. I found the buy at the moment but was looking up pricing for a future purchase. She was full of information and was willing to help me in any way. I found the info I was searching for thanks to her! Thank you Heather! Customer service was fantastic. Very helpful staff. Quality of work was well done. It was a few months ago but i had work done in your shop in a timely manner. Friendliness is an obvious 5. Thanks again! With all these factors in place I'd give my overall experience a 5. And the prices you guys advertise are very reasonable! More
PB's has great used cars at great prices. I have checked several other dealers in the area and their prices couldn't compare. Its kind of scary buying a used care but their vehicles were very clean and ran several other dealers in the area and their prices couldn't compare. Its kind of scary buying a used care but their vehicles were very clean and ran great. Thank you to Heather for all of your help and expertise. More
I was so pleased with the friendly service I received! I was greeted with a smile and the girl that helped us knew how to make us feel welcome! I would recommend this company to anyone! The service this car was greeted with a smile and the girl that helped us knew how to make us feel welcome! I would recommend this company to anyone! The service this car dealer ship offered was exceptional! I will be doing my future repairs and service there from now on! More
Heather was very helpful in my search for a used vehicle. I will definately come back to buy from this dealer. There were many vehicles to chose from and if it hadnt been so cold out I probably would have st I will definately come back to buy from this dealer. There were many vehicles to chose from and if it hadnt been so cold out I probably would have stayed longer to look around and possibly find something I was interested in. More
The service was friendly and very informing. Anything you had to ask would be answered and if answer was not know they would find out the answer. They are willing to work with you and that is a big deal now had to ask would be answered and if answer was not know they would find out the answer. They are willing to work with you and that is a big deal now a days. I would recommend this dealer to anyone. More
We were traveling thru town and stopped with a minor problem. The girl at the desk Kelly I think she said her name was, very friendly and helpful. She helped us with our problem and we were on our way problem. The girl at the desk Kelly I think she said her name was, very friendly and helpful. She helped us with our problem and we were on our way with a feeling of safety. We always worry about problems when we travel We wish you were in our area we would be return customers More