PB's Auto Village
Hampton Falls, NH
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172 Reviews of PB's Auto Village
I'm in the process of credit rebuilding and they made the purchase process painless. Didn't think they would be able to help me but came through fast and easy. Would definitely purchase here again and send f purchase process painless. Didn't think they would be able to help me but came through fast and easy. Would definitely purchase here again and send famliy or friends here. More
Went in for a car inspection and was quoted one price over the phone but when I got there the price was doubled.. went into the office to see if I could find the man who quoted me the price and was met w over the phone but when I got there the price was doubled.. went into the office to see if I could find the man who quoted me the price and was met with a person on his cell phone who could not care less that I was standing there waiting for him to acknowledge that I was there. I was interrupting his cell phone business. "What's up" he said when he finally glanced away from his cell phone, never getting up.. when I told him what the problem was, he just fluffed me off and couldn't care less . I felt very disrespected and left there knowing that I would never go back again More
I purchased a cargo van at PB’s and had a great experience, van had couple issues and Brian took care of them for me right away! If you looking for a used vehicle PB’s Auto Village is the place to experience, van had couple issues and Brian took care of them for me right away! If you looking for a used vehicle PB’s Auto Village is the place to go! More
We live over an hour and half away from the dealership and Brian made himself available to us when we could be there. He was always polite, easy going and chatty. He never acted like we were holding any and Brian made himself available to us when we could be there. He was always polite, easy going and chatty. He never acted like we were holding anything up. We liked the prices they have on their vehicles and they are a good, used quality. More
This is probably the most amazing used car dealership my wife and I have ever been in. The whole staff was incredibly attentive and polite. We came from the mid part of Massachusetts to buy an SUV they adve wife and I have ever been in. The whole staff was incredibly attentive and polite. We came from the mid part of Massachusetts to buy an SUV they advertised online. Let me tell you they couldn't have been more honest about describing the car. Right to a "T". We didn't expect this as the reputation of car dealers is not good. Well, I would rather go to them for a car for now on and not to any used car or new car store. Take our advice and come here and see Brian and the staff!!! More
Attention to care. A simple phrase that described my experience. Replaced my brakes shortly after buying, without charge. Constantly offering to put more into the exper A simple phrase that described my experience. Replaced my brakes shortly after buying, without charge. Constantly offering to put more into the experience after purchase. Wouldn’t hesitate to buy another car from this dealer which also is BBB accredited. Which you don’t see very often More
Best car shopping experience. A car for my son, good on gas, AWD, one owner please. A 2016 Ford Fusion. Very nice car. The process was quick and painless, no pressure and we didn' A car for my son, good on gas, AWD, one owner please. A 2016 Ford Fusion. Very nice car. The process was quick and painless, no pressure and we didn't feel rushed. The final price was exactly as negotiated. If I need another car I will definitely come back to this dealership. Thanks again More
In July 2021 I purchased a 2011 Chevrolet Express 2500 which has turned out to be a real piece of garbage. I have been trying for weeks to pass an emissions test with no luck, the OBD always indicates the which has turned out to be a real piece of garbage. I have been trying for weeks to pass an emissions test with no luck, the OBD always indicates the system not ready, so it has failed twice. The brakes slip every time it's wet outside and now pulls hard to the right because of alignment issues. Though the people seemed nice, I would not recommend this dealer for your next used vehicle. More
Most amazing car shopping experience ! The staff is incredibly helpful , knowledgeable and friendly. Prices are great! I will never look anywhere else for a car. incredibly helpful , knowledgeable and friendly. Prices are great! I will never look anywhere else for a car. More
Rob and Brian could not have made buying my new car any easier. They are friendly efficient no pressure people. I was able to take the car for a ride with my son for as long as I wanted. Thank you both for easier. They are friendly efficient no pressure people. I was able to take the car for a ride with my son for as long as I wanted. Thank you both for making my car buying experience so easy ! More