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Oxmoor Hyundai

Louisville, KY

4.6
552 Reviews

8107 Shelbyville Rd

Louisville, KY

40222

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Showing 552 reviews

January 04, 2024

I wasted 3 1/2 hours of my life to get a simple question answered. By phone and email. All they wanted was to get me in their sales room to get my question answered. Hyundai does some deceptive advertising. More

by laketime247
Recommend Dealer
No
Employees Worked With
Check my email with Oxmoor Hyundai
Jan 04, 2024 -

laketime247 responded

I won't ever go there again.

Jan 05, 2024 -

Oxmoor Hyundai responded

We apologize for any inconvenience you experienced while trying to get your question answered. Our goal is to provide helpful and efficient service to our customers, and it sounds like we fell short of that in this instance. We appreciate your feedback, and we'll use it to improve our communication and customer service processes. If you have any further questions or concerns, please feel free to reach out to me directly. Thank you for bringing this to our attention. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

January 03, 2024

Excellent service, communication and follow up. Easy to work with sales and finance staff. Will recommend More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Park, T J Gritton
Jan 03, 2024 -

Oxmoor Hyundai responded

We are very happy to hear that the team provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2024

Very nice and friendly salesman. They go out of their way to make you a very satisfied customer. More

by C.board88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian my salesman and all others that was part of my car buying process.
Jan 02, 2024 -

Oxmoor Hyundai responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2023

Christian was my sales representative and was very well informed. Answered all my questions and negotiated in a taut and ready manner. More

by jact
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 01, 2024 -

Oxmoor Hyundai responded

Thank you for sharing your positive experience with Christian! We're thrilled to hear that he was well-informed, attentive to your questions, and efficient in negotiations. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Safe travels, and enjoy your new vehicle!

December 23, 2023

This dealership is fast efficient and hospitable. Great sales experience, everyone was pleasant. We were in and out in record time. I would recommend them highly. More

by Beverly.heeke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian S., T J Gritton
Dec 27, 2023 -

Oxmoor Hyundai responded

Thank you for sharing your positive experience with us! We're delighted to hear that you had a great sales experience at the dealership, and we appreciate your recommendation. If you ever need any further assistance or have questions in the future, please feel free to reach out. Enjoy your new vehicle!

December 19, 2023

I bought a 2021 Kia. The price was well below suggested retail and the car is beautiful and runs like new. Christian my sales associate was very informative and helpful. More

by Karrie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian , Jeremy Moody, T J Gritton
Dec 19, 2023 -

Oxmoor Hyundai responded

Thanks for sharing about your experience with Oxmoor Hyundai. We appreciate your business, Karrie, and hope to see you again soon!

December 16, 2023

It was easy and laid-back from the beginning. Jack, our salesman answered all of our questions and went above and beyond on everything we had questions about. The dealership manager was easy to t More

by Erik Sean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Payne, Hana Choi
Dec 17, 2023 -

Oxmoor Hyundai responded

Thank you, Erik, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jack and our team, and we look forward to working with you again.

December 16, 2023

These folks were kind and very professional throughout the process. We could t have been more pleased! More

by Gotwinsgo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don
Dec 17, 2023 -

Oxmoor Hyundai responded

Thank you for choosing Oxmoor Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 06, 2023

2nd car purchased here, this time a surprise for my daughter. Didn't have what we were looking for on initial stop in, but was working with Jon Courtney. He stayed in touch and sent over several use More

by mcaudill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Courtney
Dec 06, 2023 -

Oxmoor Hyundai responded

It's great to hear that Jon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your daughter's new vehicle and thank you for choosing Oxmoor Hyundai!

November 29, 2023

We are now on our 3rd purchase. We love these cars and dealing with everyone at Oxmoor Hyundai is such a pleasure. Katie listens carefully want find you exactly what you are looking More

by danaina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Harmon
Nov 30, 2023 -

Oxmoor Hyundai responded

Thank you for being a valued repeat customer at Oxmoor Hyundai! We're thrilled to hear that you've had such a positive experience with Katie and our team. Your loyalty is greatly appreciated, and we're delighted to have assisted you in finding the perfect car once again. We look forward to serving you for many more purchases in the future. Enjoy your new car!

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