
Oxmoor Hyundai
Louisville, KY
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I wanted a new Tucson SEL and I knew the price out the door I wanted to give for it. I called several dealers within 100 miles. I had several call me back and I was within $500 once of buying one. Oxmoor door I wanted to give for it. I called several dealers within 100 miles. I had several call me back and I was within $500 once of buying one. Oxmoor called and said they had what I wanted and would sell it for the price I offered out the door. We lived too far away to make the drive that evening but we went the next morning. When we got there the next morning, it was sold. I was extremely upset to say the least. I thought, here we go, bait and switch! They proceeded to offer me another car, not the colors I wanted or AWD like they priced. No! They were nice and I tried to stay calm. They made some phone calls and found exactly what I wanted in Indiana at another dealership. They sold it to me for the price they promised. They went to Indiana, picked it up and delivered it to my home the next day. The car had 240 miles on it by the time they got it to me but it did have a full tank of gas. It was an emotional roller coaster for a bit and I didn't sleep any that night but they did as they said. I got my car and I am happy. Don Bartsch, the salesman, delivered it to me and went over all the buttons, options and even hooked my phone up. Everything worked out in the end and that is all that really matters. More
Do your homework they tell you it’s the norm that every dealership marks up the vehicle over msrp but they are wrong! No other Hyundai dealer is doing that I’ve called three of them and confirmed! Should’v dealership marks up the vehicle over msrp but they are wrong! No other Hyundai dealer is doing that I’ve called three of them and confirmed! Should’ve done my homework first! Some things will never change you can’t trust a car dealer. More
From the minute I arrived, and when the deal was done, everything was wonderful. Very friendly no one was pushy which was awesome. I had a great experience. I would totally recommend this dealership. everything was wonderful. Very friendly no one was pushy which was awesome. I had a great experience. I would totally recommend this dealership. More
The staff at Oxmoor Hyundai were great to work with; not too pushy, didn't try too hard to oversell me. I got a good deal on my car, especially with interest rates being what they are. Don B. was extremel too pushy, didn't try too hard to oversell me. I got a good deal on my car, especially with interest rates being what they are. Don B. was extremely helpful and made the experience a pleasurable one. More