Oxendale Hyundai
Flagstaff, AZ
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76 Reviews of Oxendale Hyundai
New purchase No pressure with just the right amount of follow-up. Sales people not jumping over each other to make the sale. Had enough of all models to make vehic No pressure with just the right amount of follow-up. Sales people not jumping over each other to make the sale. Had enough of all models to make vehicle purchase decision. More
A JOKE!!!!! Seriously the worst customer service I have ever received in my LIFE!!!! Basically said they would fix my car and then after 4 days of sitting in a mo Seriously the worst customer service I have ever received in my LIFE!!!! Basically said they would fix my car and then after 4 days of sitting in a motel room. I stopped by for a few things I had left in the vehicle and I was welcomed with "Who Are You?" I then explained I was the owner of the vehicle sitting outside and then was told " We have been wondering who's car that was!!!! OH! and we cant fix your car!!! Even though the first tech I spoke to earlier in the week had told me,my car was a ticking time bomb just waiting to throw a rod! I was then shuffled out the door and basically told that it was not their problem and that they wanted $100 dollars for a diagnostic!!!! I freaking joke is what this place was!!!!! I wouldn't even recommend this place to an enemy!!!!! More
CAR ALLOCATION PLEASE SEE LAST COMMENT, YOU NEED TO ALLOCATE CARS THAT ARE ORDERED AND DEPOSIT SECURED. THAT IS IF A REGIONAL DEALER HAS A CARE THAT WAS REQUESTED IT PLEASE SEE LAST COMMENT, YOU NEED TO ALLOCATE CARS THAT ARE ORDERED AND DEPOSIT SECURED. THAT IS IF A REGIONAL DEALER HAS A CARE THAT WAS REQUESTED IT MUST BE RELEASED TO THE DEALER SELLING THE CAR. WORK ON THIS! More
Oxendale Hyundai flagstaff, You Rock I'd been shopping for a car, and when I walked in to Oxendale they treated me like family. Morrison listed to what I was saying and took great care of I'd been shopping for a car, and when I walked in to Oxendale they treated me like family. Morrison listed to what I was saying and took great care of me. More
New Car Recently purchased a new vehicle from Oxendale Hyundai. Our salesman was Morrison Begay. Morrison was friendly, professional and very knowledgeable of Recently purchased a new vehicle from Oxendale Hyundai. Our salesman was Morrison Begay. Morrison was friendly, professional and very knowledgeable of all aspects of our car buying experience. Never felt rushed or any aggressive sales tactics. He listened to our needs and worked to do the best for our situation. Everyone is friendly at the dealership and I am happy we chose Oxendale Hyundai for our ne car purchase. Definitely recommend to anyone looking to buy a car. More
Quick, Easy & Fun Salesman catered to my needs in a vehicle. Made it easier to make a decision. Never felt pressured or uncomfortable. I am beyond happy with my purchas Salesman catered to my needs in a vehicle. Made it easier to make a decision. Never felt pressured or uncomfortable. I am beyond happy with my purchase & the service. More
Good job Good! We loved the service. Our vehicle we purchased is brand new. Why are you asking for this! I gave you your review! Good job! The sales person was Good! We loved the service. Our vehicle we purchased is brand new. Why are you asking for this! I gave you your review! Good job! The sales person was very polite. More
GO Oxendale Hyundai Good job, Oxsendela, thanks l needed a good fuel infection car for my job travelling, I will tell my friends about a great deal at Oxsendel Hyundai Fl Good job, Oxsendela, thanks l needed a good fuel infection car for my job travelling, I will tell my friends about a great deal at Oxsendel Hyundai Flagstaff AZ More
Horrible Management and service My daughter bought a vehicle from here not too long ago. She had this car for a total of 20 days before it broke down on their way to New Mexico. My My daughter bought a vehicle from here not too long ago. She had this car for a total of 20 days before it broke down on their way to New Mexico. My daughter, her fiance and 15 month old baby were stranded for 4 hours waiting on a tow truck that never arrived. Thank god they made it to their desitination safely. As my daughter and her family were on their way home to Wiliams, the Jeep broke down again. This time a tow truck did arrive and my daughter was informed that the transmission went out. Eventually Oxendale Hyundai sent one of their employees to pick them up in New Mexico and provided my daughter a rental car until hers was fixed. My daughter was under the impression that the dealership was going to pay for all of the repairs since she has not even had this vehicle for a month. Last week my daughter, step dad and grand baby went to the dealership to talk about this car she had purchased. My daughter spoke to the general manager Rich Beecroft who then told her she was responsible for the repairs and she either needed to pay or sign a statement that she would make payments on the repairs. As my daughter refused to sign this paper or pay for the repairs, Rich Beecroft became very unprofessional calling my daughter and step dad a piece of xxxx. This happened in front of other customers as well as employees. Rich Beecroft then told my daughter and step dad to leave and not to go anywhere near the rental and if they did they would call the cops on them. Rich Beecroft left my daughter, grand baby and step dad stranded in Flagstaff. Thankfully there was an employee nice enough to give them a ride to Belmont. I have spoken to the repair shop in New Mexico, I was informed that Oxendale in Flagstaff told them to only fix certain things on my daughter's Jeep and not fix everything that was wrong. Is this even legal? I am seeking legal advice on this issue. To have a general manager of a dealership treat my daughter, woman or a customer the way he has is unacceptable. For one, as a man to talk to any female like this is abusive and degrading. My daughter is not without a vehicle, not even the one she traded in or the cash value of the car she traded in. This dealership has not done anything to fix this sitaution. I am completely outraged by the ethics of this company. I want everyone to know how this company and general manger, Rich Beecroft treats his customers as well as women!. You should be ashamed of yourself. Writing this review will not stop here, we will be reporting this, we will seek legal advice and we will make it publicaly known on how this company works. More
Good cars, good service and fair deal Want a Hyundai, go to this Dealer. Attentive friendly salespeople, low pressure and overall a very good experience. Dealer facility could use a facel Want a Hyundai, go to this Dealer. Attentive friendly salespeople, low pressure and overall a very good experience. Dealer facility could use a facelift but that does not take away from the buying experience. More