Ourisman Volkswagen of Laurel

Great first time car buying experience!! Greeted with a smile and a warm welcome. They were very helpful! Took the time to find out what I really wanted and showed me exactly what what I aske Greeted with a smile and a warm welcome. They were very helpful! Took the time to find out what I really wanted and showed me exactly what what I asked for. They helped me to get into the right car for me and what I was looking for. I really appreciate that I felt like I was being treated as if I was more than a just a sale. I felt like a valued customer, I not only was driving away in a great car but drove away with new friends. Thank you to all that made my first car buying experience wonderful. It's nice to know that there are genuine people that care about what they are selling and not just taking advantage of the customer. Ed Wheaton you sir are the best!! Debbie Lewis there are no words to describe how comfortable you made me feel! I was so nervous and you were just amazing!!! We need more people like them in car sales! They truly cared about me. Thank you so much. More

Benita65 Thank you Ourisman of Laurel for a fantastic experience and visit. Wonderful staff, and the gentleman that sold me my first brand new car Honda Accord Thank you Ourisman of Laurel for a fantastic experience and visit. Wonderful staff, and the gentleman that sold me my first brand new car Honda Accord. Mr. Powell was very polite, professional and very helpful. I recommend everyone to visit this dealership. Thanks again to the whole staff at Ourisman. More

Very professional sales staff Corey Rush was very well versed in the vehicle details, the purchase process, and was well organized. He provided excellent customer service, interac Corey Rush was very well versed in the vehicle details, the purchase process, and was well organized. He provided excellent customer service, interaction and responded to all releveant questions. More

Great service and low price! I had a wonderful experience shopping at Ourisman in Laurel. I got a beautiful brand new CR-V for the best price in the area and they were incredibly I had a wonderful experience shopping at Ourisman in Laurel. I got a beautiful brand new CR-V for the best price in the area and they were incredibly friendly and patient with us. Bre was not pushy at all and listened well to our priorities. I would definitely recommend this dealership to a friend! More

good stuff While browsing, all details and features of the cars were explained to me very clearly. After we decided on a van and purchased it I still had some q While browsing, all details and features of the cars were explained to me very clearly. After we decided on a van and purchased it I still had some questions regarding the prices and payments. They were more than happy to go over everything again for me and made it all very clear to me. I'm glad they were so patient with me and answered all my questions. More

Awesome Everyone is so nice and friendly. This is my 5th Honda purchased at this locations and It is always a pleasure to be there. Thank You Everyone is so nice and friendly. This is my 5th Honda purchased at this locations and It is always a pleasure to be there. Thank You More

Odyssey extraviganza We had a fantastic experience at this dealership. Everyone was so nice and helpful and willing to work with us on the purchase of our new car. This is We had a fantastic experience at this dealership. Everyone was so nice and helpful and willing to work with us on the purchase of our new car. This is the 3rd vehicle we have purchased from this dealership and we could not have been happier. Thanks so much to James Jones, Michelle and Joe for all that you did to make this a positive buying experience. -Jennifer Queen More

Ask for Salesman Ramon Hart I stopped by Ourisman Honda two weeks ago to ask for information. The salesman Ramon Hart listened, answered my questions and did not push a sale. T I stopped by Ourisman Honda two weeks ago to ask for information. The salesman Ramon Hart listened, answered my questions and did not push a sale. There was no pressure from him just facts and pleasantness. I purchased a vehicle that night. Even after the sale, he answered follow up questions easing my mind. If you are considering buying a Honda, I recommend salesman Ramon Hart. More

Lies and deception What else is there to say about my experience at this dealership.I called and spoke to Anthony very nice guy about matching my price for my trade whic What else is there to say about my experience at this dealership.I called and spoke to Anthony very nice guy about matching my price for my trade which I got from another dealer.So I went in that same day and they saw the car and agreed on the $7000 trade in value.I test drove the Honda civic I was interested in purchasing from them and we went over some numbers.So after talking to Anthony back and forth on the phone I decided to return and full out the application.He called me the following day letting me know I have been approved but something told me before I go in let me send an email inquiry about the same car under a fictitious name.The original mrsp is $21880 ,when I signed for the loan application we agreed on $19250 and I was told they could not go any lower.You would not believe the price Ramon sent me via email $17101.12.We are talking about $2000 less they were willing to sell the car for below what was offered to me.Yes, I did go in that Saturday and let me point out something else they were going to charge me $1600 for accessories although the the car only had $200 worth of accessories. I had to point that out to Ramon and they are the ones selling the car.So the manager agree to the price but only if I was willing to accept $6000 for my trade in.So remember people when this dealership agree to price match on your trade in they raise the price on the car you want.They are so shameless they still were offering me to buy the car after what they did.Of course I walked out I would not buy a car from a bunch of fraudsters , and from now on I dub them 'the Uhaul' of Honda car dealers. More