Ourisman Volkswagen of Laurel

This was the easiest car buying experience in my life, and I am a Senior Citizen. Paul and the Business Manager were so helpful in every way, and I was out of the dealership in about 3 hours. The time i and I am a Senior Citizen. Paul and the Business Manager were so helpful in every way, and I was out of the dealership in about 3 hours. The time included a test drive to my condo garage to make sure the vehicle would fit. The dealership also had to get the color I wanted from their other dealership in Silver Spring. Plus, I want out to lunch. All of these things were accomplished in three hours. The next day, Paul came to my condo with the cargo cover that had to be obtained from another dealership. Terrific experience. No hesitation in recommending this dealership, Paul, and the Business Manager. Sincerely, Susan Sohn More

I purchased a vehicle from Ourisman Honda of Laurel and was impressed with one salesman/Director in particular, his name is Andrew Williams. Mr. Williams was professional, courteous, diligent, attentiv was impressed with one salesman/Director in particular, his name is Andrew Williams. Mr. Williams was professional, courteous, diligent, attentive, considerate, knowledgeable, and possessed a great sense of humor. I was impressed by the follow-up calls as well as his immediate response to my e-mail inquiries. As far as I am concerned, it is people like Mr. Williams that make purchasing a vehicle worthwhile. I commend him for his hard work and his dedication to his customers. I hope you understand the gem of a salesman/Director you have with your establishment. Great job Mr. Williams and best of luck to you in the future. Signed, One Satisfied Customer! More

Shawn was very professional and made buying a new car a snap! I've even recommended my friends and family to Shawn and in fact a week or two after I bought my car, one of my friends bought a car from Shaw snap! I've even recommended my friends and family to Shawn and in fact a week or two after I bought my car, one of my friends bought a car from Shawn. You have a great asset on your team there and I couldnt have asked for a better salesman! More

Doug Killian got me the deal I needed to make this purchase. The whole sales process was quick and smooth. My four year old son who can be pretty difficult had a blast hanging out with the other car purchase. The whole sales process was quick and smooth. My four year old son who can be pretty difficult had a blast hanging out with the other car salesman and enjoyed the kiddie room. Doug explained the features of the car to my wife and has followed up to make sure she was happy with the car and following through with the scheduled maintenance. There was a strong family atmosphere with little or none of the usual animosity and petty bickering you seem to find between salesmen at a car dealership. Very happy and will purchase my next car from Ourisman. More

I highly recommend for the exceptional service that I received at this dealership. I have been to numerous Honda dealerships in Maryland and the customer service exhibited by Mr.Shawn Hart at Ourismsn Ho received at this dealership. I have been to numerous Honda dealerships in Maryland and the customer service exhibited by Mr.Shawn Hart at Ourismsn Honda of Laurel is unparalleled. From my first phone call to the dealership to the handover of the keys to my first Accord, Mr. Hart acted with integrity, professionalism and answered all of my questions thoroughly. As a result, I will recommend this dealership to my family and friends. I look forward to doing business at Ourisman Honda of Laurel in the future. More

Just bought my second car from Ourisman VW, and I don't know that I'll buy from any other dealer. From the salesman Vincent, to Isaac the sales manager, everyone was friendly, knowledgeable, and passionate know that I'll buy from any other dealer. From the salesman Vincent, to Isaac the sales manager, everyone was friendly, knowledgeable, and passionate about VDubs. They accommodated every option I could think of as far as vehicles and financing, and made sure the process was as painless and transparent as possible. Lot selection was great, and I never felt rushed or pressured to make a decision. Another thing I loved was the lengthy test drives, and the fact that since this place is right on 198, you can really push the car on roundabouts and the entrance to 32. My wife and I had a great experience, and are very happy with our latest VW. More

After 20 years, my wife finally convinced me that it was After 20 years, my wife finally convinced me that it was time to replace her 1991 Honda Accord. On 12 Oct we bought a new 2010 Honda Accord LXP at After 20 years, my wife finally convinced me that it was time to replace her 1991 Honda Accord. On 12 Oct we bought a new 2010 Honda Accord LXP at Ourisman Honda of Laurel MD. We couldn't be happier with the result. They honored the price they had quoted me a month earlier. The sales staff and management were first class. The entire Ourisman team was courteous, pleasant efficient and professional. We look forward to doing business with them in the future. I would encourage any prospective buyer to consider Ourisman Honda of Laurel as a place to do business. More

We had a great experience at Ourisman Honda of Laurel. We will recommend them to friends and family. The dealership was great: friendly, clean, and nice. They had the exact car we wanted in stock and were wi will recommend them to friends and family. The dealership was great: friendly, clean, and nice. They had the exact car we wanted in stock and were willing to negotiate for a good price. In particular, Andrew Willians was courteous, respectful, and attentive. Because of him, this was a better than expected buying experience. More

I bought a Volkswagen GTI from this dealer. It provided the lowest Internet price of any dealers in the area and one of the promptest responses to my Internet contacts. Paul (sales) was low-key, unpressur the lowest Internet price of any dealers in the area and one of the promptest responses to my Internet contacts. Paul (sales) was low-key, unpressured, friendly, and took time to explain details of the car and paperwork. Finance staff was also low-key and informative. Walter (finance) did not try to offer me additional, unwanted options beyond what I already intended to purchase. While he explained additional coverage, he discouraged me from buying more expensive warranties that he said it appeared I didn't need based on my driving patterns. He also was helpful in finding a lower APR rate than I had found myself. Overall good experience and I'd go back to this dealership for future purchases. More