Ourisman Volkswagen of Laurel

Doug Killian got me the deal I needed to make this purchase. The whole sales process was quick and smooth. My four year old son who can be pretty difficult had a blast hanging out with the other car purchase. The whole sales process was quick and smooth. My four year old son who can be pretty difficult had a blast hanging out with the other car salesman and enjoyed the kiddie room. Doug explained the features of the car to my wife and has followed up to make sure she was happy with the car and following through with the scheduled maintenance. There was a strong family atmosphere with little or none of the usual animosity and petty bickering you seem to find between salesmen at a car dealership. Very happy and will purchase my next car from Ourisman. More

Shawn was very professional and made buying a new car a snap! I've even recommended my friends and family to Shawn and in fact a week or two after I bought my car, one of my friends bought a car from Shaw snap! I've even recommended my friends and family to Shawn and in fact a week or two after I bought my car, one of my friends bought a car from Shawn. You have a great asset on your team there and I couldnt have asked for a better salesman! More

This was the easiest car buying experience in my life, and I am a Senior Citizen. Paul and the Business Manager were so helpful in every way, and I was out of the dealership in about 3 hours. The time i and I am a Senior Citizen. Paul and the Business Manager were so helpful in every way, and I was out of the dealership in about 3 hours. The time included a test drive to my condo garage to make sure the vehicle would fit. The dealership also had to get the color I wanted from their other dealership in Silver Spring. Plus, I want out to lunch. All of these things were accomplished in three hours. The next day, Paul came to my condo with the cargo cover that had to be obtained from another dealership. Terrific experience. No hesitation in recommending this dealership, Paul, and the Business Manager. Sincerely, Susan Sohn More

I had looked for a new car for about a year and was considering a Honda or a Toyota. My old car was 15 years old so it had been a long time since I had the experience of buying a vehicle and dealing wi considering a Honda or a Toyota. My old car was 15 years old so it had been a long time since I had the experience of buying a vehicle and dealing with high pressure salespeople. I walked out of many dealerships before meeting Paul Morin the salesman I eventually purchased my car from. He was honest and straight forward from the beginning.I didn't feel pressured into a fast purchase. Right off the bat Paul Morin offered what I knew was a fair price for the car. He didn't waste my time with the game of going back and forth with prices. The entire process of buying the car was a positive experience and not an ordeal as I've heard from many other people. I would gladly recommend him to anyone I know who wants to buy a Honda. More

I had the pleasure of working with Mr. Shawn Hart recently in the purchase of my 2011 Honda Accord EX. Almost immediately he made me feel at ease with purchasing a new vehicle from Ourisman Honda. recently in the purchase of my 2011 Honda Accord EX. Almost immediately he made me feel at ease with purchasing a new vehicle from Ourisman Honda. He is very thorough and his knowledge of every make/model of Honda's is comforting and completely surpasses any salesman I've ever dealt with when purchasing a vehicle. He was also diligent in making sure that all of my questions/concerns were addressed during the whole process. I highly recommend and would refer my family/friends to work with Mr. Shawn Hart when purchasing a new Honda. More

I have a 2001 Beetle I love it and i had a issues at another VW dealership and i decided to go to Ourisman VW Laurel for Service . Great service and while i was getting my 2001 bug serviced , i seen another VW dealership and i decided to go to Ourisman VW Laurel for Service . Great service and while i was getting my 2001 bug serviced , i seen a New Beetle on lot Color being Red Rock , so i ask Ed if i could test drive the Red Rock , so I took it for about 30 minute ride ,came back and i told him i had another vehicle i wanted to trade so i put a hold on Red Rock and once i took my 2001 back home ,i brought my other car to dealership and a deal was made and Ed had the red rock bug cleaned and ready so in hour i was Tagged and taking Red Rock home , i have 2 bugs , But I have Order a New Touareg and the 2001 will go once my Touareg is delivered . This is a 5 star dealership , All the staff is friendly and Helpful . More

I purchased a vehicle from Ourisman Honda of Laurel and was impressed with one salesman/Director in particular, his name is Andrew Williams. Mr. Williams was professional, courteous, diligent, attentiv was impressed with one salesman/Director in particular, his name is Andrew Williams. Mr. Williams was professional, courteous, diligent, attentive, considerate, knowledgeable, and possessed a great sense of humor. I was impressed by the follow-up calls as well as his immediate response to my e-mail inquiries. As far as I am concerned, it is people like Mr. Williams that make purchasing a vehicle worthwhile. I commend him for his hard work and his dedication to his customers. I hope you understand the gem of a salesman/Director you have with your establishment. Great job Mr. Williams and best of luck to you in the future. Signed, One Satisfied Customer! More

I highly recommend for the exceptional service that I received at this dealership. I have been to numerous Honda dealerships in Maryland and the customer service exhibited by Mr.Shawn Hart at Ourismsn Ho received at this dealership. I have been to numerous Honda dealerships in Maryland and the customer service exhibited by Mr.Shawn Hart at Ourismsn Honda of Laurel is unparalleled. From my first phone call to the dealership to the handover of the keys to my first Accord, Mr. Hart acted with integrity, professionalism and answered all of my questions thoroughly. As a result, I will recommend this dealership to my family and friends. I look forward to doing business at Ourisman Honda of Laurel in the future. More

Just bought my second car from Ourisman VW, and I don't know that I'll buy from any other dealer. From the salesman Vincent, to Isaac the sales manager, everyone was friendly, knowledgeable, and passionate know that I'll buy from any other dealer. From the salesman Vincent, to Isaac the sales manager, everyone was friendly, knowledgeable, and passionate about VDubs. They accommodated every option I could think of as far as vehicles and financing, and made sure the process was as painless and transparent as possible. Lot selection was great, and I never felt rushed or pressured to make a decision. Another thing I loved was the lengthy test drives, and the fact that since this place is right on 198, you can really push the car on roundabouts and the entrance to 32. My wife and I had a great experience, and are very happy with our latest VW. More