
Ourisman Volkswagen of Laurel
Laurel, MD
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Marshall in Honda Internet sales was wonderful, and honest, I was pleasantly suprised. He gave me a price that met my expectations and when the dealership didn't have the color I wanted,(polished meta honest, I was pleasantly suprised. He gave me a price that met my expectations and when the dealership didn't have the color I wanted,(polished metal for a 2012 Odyssey), he located one and had it ready for my wife and I that afternoon. Great price, and more importantly, true to his word, something that is rare in car sales. I would recommend anyone looking to purchase a new Honda to contact Marshall, you won't regret it. More
They found the color I wanted on the model I wanted and got it moved it to the dealership while I was doing the paperwork. The price was the best price locally available according to Consumer Reports. They got it moved it to the dealership while I was doing the paperwork. The price was the best price locally available according to Consumer Reports. They did not play games with me before agreeing to the final price. They did a nice job of going over the car features with me when I took delivery. They filled the gas tank. It was a very good experience and I would deal with them again. More
I recently leased a 2012 Honda Civic from Ourisman Honda. It was a great experience. I had the opportunity to work with Marshall. He's very friendly, nice, and professional. He also knows what he's doing. I It was a great experience. I had the opportunity to work with Marshall. He's very friendly, nice, and professional. He also knows what he's doing. I really liked working with him. His main goal was to make sure that I was happy and satisfied with the service that I was getting and he excelled at it. I would recommend this dealership and would no doubt bring them my business again in the future... Thank you Marshall for all your help. You're awesome! More
Great experience, really showed a legitimate interest in personal life considerations. Would recc to others and please see Frank he's a great salesman and would do business w/ him in the future. personal life considerations. Would recc to others and please see Frank he's a great salesman and would do business w/ him in the future. More
I came in knowing what I wanted and knowing the price I expected, and my service representative did a good job of processing everything for me so that I could get in and out as quickly as possible without expected, and my service representative did a good job of processing everything for me so that I could get in and out as quickly as possible without playing games. More
I had already been to three other dealerships. James, Owen, and Joe treated me with great respect. The negotiation process was painless and the price was competitive. My experience with the other deal Owen, and Joe treated me with great respect. The negotiation process was painless and the price was competitive. My experience with the other dealerships did not include the total package of a nice looking facility, helpful and kind salesman, and a helpful and kind finance person. Laurel Honda provided this whole package. This dealership is located an hour away from my home and I would defintely drive here to purchase another vehicle. This was a very pleasant experience all around. More
Dealership appeared to be no strings attached. I test drove and asked for out the door pricing on civics. Our salesman Robert and the manager were very informative and explained pricing in detail. I drove and asked for out the door pricing on civics. Our salesman Robert and the manager were very informative and explained pricing in detail. I ened up buying a nissan instead of a civic, but I will look there again next tim Im looking for a car. More
I met Jim Powell through internet sales. This is the 3rd vehicle I have purchased from Ourisman- previously Tischer when I first purchased in 1992. This was by far my best car buying experience to date. It vehicle I have purchased from Ourisman- previously Tischer when I first purchased in 1992. This was by far my best car buying experience to date. It was a pleasure working with Jim. He listened and made every effort to accomodate the specific make and color I requested(LX manual shift commuter car). Jim was patient, honest and knowledgeable. After a week of dealing with sellers in PA, NJ, Easter Shore and Delaware (where I now reside); I finally contacted Ourisman. Jim was the only dealer who did not waste my time telling me that a manual shift in my color and price would be challenging then offer me something I did not want. He did not harrass me via phone and email but did make it clear that he wanted my business and assured me he would earn it. He did! Jim found the car and had it delivered to test drive the next day. I am loving my new LX manual but more importantly I am LOVING the mileage I'm getting (I am averaging 37 mpg 1 mile above the 36 mpg listed:-) Yes I read the reviews of the competition (Hyundai, Kia and Ford). I did test drive them all but for my money, I chose to forego the bells and whistles and stuck with what I know. This is my 4th Honda; and with a 138 daily round trip to work, I need a car I KNOW I can depend on. No trade ins. We still have a 2001 Accord and 2005 in the driveway for our teens. Thanks again Jim! More
Ourisman Honda of Laurel is awesome!!! Every one at this dealership were very accomdating to me. Mr. Kenny Kelly is best sales person ever! Mr. Joe Rasulzad best finance manager ever! dealership were very accomdating to me. Mr. Kenny Kelly is best sales person ever! Mr. Joe Rasulzad best finance manager ever! More