Ourisman Volkswagen of Laurel

Although I've referred friends to the dealership (and they themselves have purchased vehicles), personally, this is about the 5th car that I've purchased from Ourisman Honda of Laurel. I'm extremely ple they themselves have purchased vehicles), personally, this is about the 5th car that I've purchased from Ourisman Honda of Laurel. I'm extremely pleased with the level of service that I receive -- I always leave with a great feeling. And even though I live approximately 35 minutes from the dealership (yes, there is a Honda dealership in my own area), I choose to continue going to Ourisman Honda of Laurel for all of my car related needs, including service. This is the first time I've worked with Shawn, and as I have already stated in an email to his manager, his level of service is second to none. I've worked with Joe previously, so when I knew that I was going to purchase another vehicle, I specifically requested to work with him again. I have a friend who intends on purchasing a vehicle later this year. Needless to say, I already know where I'll be taking her, and who we'll be working with. I think the ratings that I've given in each area are appropriate and well deserved. More

Frank Jackson worked with us to select the perfect vehicle for my daughter - my wife and I were surprising her. Frank had the car detailed and cleaned and surrounded the car with balloons upon our ar vehicle for my daughter - my wife and I were surprising her. Frank had the car detailed and cleaned and surrounded the car with balloons upon our arrival to sign the paperwork. My daughter was ecstatic and was so excited. Frank and the dealership realy made her feel special - it is a day she will truly never forget. Debbie Lewis did an OUTSTANDING job of understanding our price points and getting us the BEST possible interest rate for our loan - the process was seemless and professional. Debbie showed us several options that met our budget and once we picked which one was best for us - we signed the paperwork and took delivery. To top off our wonderful experience - when we were leaving the dealership - we saw a rainbow off in the distance. Thanks Frank and Debbie! More

I contacted Doug after receiving a quote from him online. He was able to order the vehicle I wanted and have it on the lot within 12 days. The process was very simple and he kept me updated on the entire p He was able to order the vehicle I wanted and have it on the lot within 12 days. The process was very simple and he kept me updated on the entire process as it happened. More

It was a pleasure to meet James Jones and be assisted by him. He was extremely professional, non-pressuring and he really listened to my concerns with regards to what I needed and wanted in a new vehicle. him. He was extremely professional, non-pressuring and he really listened to my concerns with regards to what I needed and wanted in a new vehicle. While the wait to the finance office was lengthy due to a shortage of assistance in that dept., Mr. Jones offered to purchase food for my boyfriend and I--to me that's going above and beyond and it was much appreciated--we were starving. My deal was finally closed at 1:00am--the longest I've ever experienced, and while it was a long day of decision making, punching numbers and waiting, it was a rewarding experience to say the least--one that I won't forget, not to mention it was my birthday and I'd rather had been elsewhere celebrating, but Mr. Jones made it pleasurable as best he could. Not only is he a good salesman, I found him to be very pleasant. I have already recommended your dealership to my friends and family. Thanks again for the experience. More

Dear Walter: I recently purchased a New EXL Honda Dear Walter: I recently purchased a New EXL Honda from your Dealership with you as the Salesman. After careful research, and inquiries, I was del Dear Walter: I recently purchased a New EXL Honda from your Dealership with you as the Salesman. After careful research, and inquiries, I was delighted to have selected your Dealership for my Purchase. You and the entire staff was most Professional,Courteous, and Considerate in assisting me w/ my final choice. I would highy recommend this Dealership for any purchase. Outstanding and Excellent Customer Service. Thank You: More

Prompt service, made us feel at home and was not pushy. They matched the price of another dealer that was originally lower but because of the service here we decided to come back and make the deal with the They matched the price of another dealer that was originally lower but because of the service here we decided to come back and make the deal with them. Very friendly and informative staff. Very happy with our Honda Civic LX! We highly recommend this dealer ship! More

Excellent customer service provided by Shawn Hart. He was attentive to details, responded to questions and and worked with us throughout the sales process. He is a first-rate professional. was attentive to details, responded to questions and and worked with us throughout the sales process. He is a first-rate professional. More

Joe was helping me find insurance and we tried 4 different companies who were all giving me VERY expensive quotes. Joe called one last person he had built a relationship with and they gave me a quot different companies who were all giving me VERY expensive quotes. Joe called one last person he had built a relationship with and they gave me a quote that was at a great rate. Joe was past scheduled tr to get off work and I was beginning to get irritated that I spent 4 hours there and walked away with nothing, but Joe's efforts allowed me to walk away with a car that I desperately needed. Not to mention that when I went to pick up my old car from the lot it wouldn't start. More

He was a very honest salesman. He really was trying to get me the best deal I could get. He helped my wife and I get the best car for our family. get me the best deal I could get. He helped my wife and I get the best car for our family. More