Ourisman Volkswagen of Laurel

Buying Customer * dosen"t work or affliate with the Dealer Thanks to Mike in Service, Goldie in Sales and most of all I like to Thank the Queen Ms. Debbie K. Lewis Business Manager.. p.s. could not have made Thanks to Mike in Service, Goldie in Sales and most of all I like to Thank the Queen Ms. Debbie K. Lewis Business Manager.. p.s. could not have made this happen w/ out this team , Thanks Again . More

I Only Buy From and Recommend Ramon Hart I never bought a car before so I was not really sure what to expect from the experience other than the pop culture references to sleazy and high press I never bought a car before so I was not really sure what to expect from the experience other than the pop culture references to sleazy and high pressure car salesmen. Luckily, working with Ramon Hart was the complete opposite of what I had braced myself for. Of course, I did not have a pressing need to purchase a new car immediately so if Ramon was not pleasant to work with then I would have just left and went elsewhere. Ramon was calm, laid back while not giving any sign of apathy, knowledgeable, and engaged all while listening to what I was looking for and answering my many questions. That was exactly what I always look for when working with sales associates and vendors but, unfortunately, do not always get. I am sure Ramon wanted to make a sale but he also seemed genuinely interested in making sure I got the car I wanted and with the options I needed. Even after the car was purchased, Ramon followed up by phone and a very nice email to make sure the car was what I expected and to see if I had any questions. As expected, my brand new Honda CRV is fantastic and I love it! After some casual research, I knew the CRV was the car for me but finding the right person to make the purchase from was very important to me especially with a big purchase like a car. My husband will definitely seek Ramon out when it is time to replace his Volvo in a couple of years. Keep in touch with us and a big thank you, Ramon! More

very knowledeabe sales person I was in the market for a use 2013 Honda accord sport blue. Me and my coworker was looking at Oarsman Honda in Laurel about two week ago. The use car I was in the market for a use 2013 Honda accord sport blue. Me and my coworker was looking at Oarsman Honda in Laurel about two week ago. The use car sale man came out to help us look for the car. He notified us that he did not have any use Honda accord sport 2013 but then told me that he could go and get us a new car sale man to help us. This was when I meet James R. Jones. He introduced him self to me and my co worker. He really made me feel at ease and relax about buying new verses old. He took me out for a test drive twice. After the second time I new that I had to have this car. Also Tyrone Cypress got me a better ,James Jones and Tyrone Cypress were awesome doing there job. Thanks Curtis Womack More

Friendly and Professional. Great experience. James Jones was my salesperson. He was courteous and very personable. He explained everything thoroughly and answered all questions. The finance perso James Jones was my salesperson. He was courteous and very personable. He explained everything thoroughly and answered all questions. The finance person I had was Brian Blackmon. He was patient and very kind. He was also personable and made the experience a great one. I would definitely come back to buy another vehicle. I will also recommend others! More

Amazingness at its best When I arrived I was greeted by Ramon Hart, whom is calm and soft spoken, but knew his stuff and a very genuine person. I was specifically looking for When I arrived I was greeted by Ramon Hart, whom is calm and soft spoken, but knew his stuff and a very genuine person. I was specifically looking for a Honda Civic Coupe, but after seeing them in person I decided against them and went for the sedan. But Ramon, was calm and helpful in telling me about all of the lovely features the Civic has and the differences between LX, EX, and EX-L. I went to for the most cost effective for my budget. We sat down to talk about the car and the terms of buying the car we were joined by Julius Green. Who is outspoken and gregarious, seemed to be an effective leader as a sales manager. The experience of buying this car was not what I expected. I was expecting to get taken advantage of because I was a single female, but I really feel like they tried to help me as much as they possibly could and were honest with me. Once it came to financing the vehicle, I worked with Tyrone Cypress. Who I felt should be a lawyer. He was thorough, direct and made you really think of what your answer would be. But at the same time I really felt like he was extremely helpful and honest as well. Overall, I thoroughly enjoyed buying my first new car from Ourisman’s Honda of Laurel. I will without doubts recommend all friends and individuals that just complement me on my car to them. I know if I send someone to Ourisman’s Honda of Laurel they will be taken care of from the beginning to the end. So that is why I say my experience was amazingness at its best. Thank you so much for the wonderful experience. More

Only dealer that got me my car at my price! I needed the 2015 Honda Fit for my daughter who was going back to college. The preferred color was yellow. Robert Davis had the yellow Fit and gave me I needed the 2015 Honda Fit for my daughter who was going back to college. The preferred color was yellow. Robert Davis had the yellow Fit and gave me a great price. I am truly grateful and recommend Robert and Ourisman Honda to anyone. Robert is knowledgeable, friendly and followed up with me several times after the sale to make sure all my questions were answered. Thank you Robert! More

Excellent service and assistance Robert Davis made us feel like family! He was not a car salesman, he was a family member in the process. We will be back with him! Robert Davis made us feel like family! He was not a car salesman, he was a family member in the process. We will be back with him! More

Honest and Fair Better than Honda of Bowie Got ripped off at Honda of Bowie (my previous purchase) but came here and got a culmination of great customer service that was extremely honest, commu Got ripped off at Honda of Bowie (my previous purchase) but came here and got a culmination of great customer service that was extremely honest, communicative, and patient with me every step of the way. Debbie in Finances helped extremely, Brandon in sales went above and beyond his goal of selling, Alan was just great in services, and Earl set me up with everything. Definitely made me look at dealerships in a new light More

Made my first "big girl" purchase a breeze. I had a brand new 2014 Honda Civic XE scoped out that I knew I wanted to purchase, but wasn't sure if I'd honestly be able to afford it. I figured it I had a brand new 2014 Honda Civic XE scoped out that I knew I wanted to purchase, but wasn't sure if I'd honestly be able to afford it. I figured it was worth trying to negotiate a decent price, so I went to Ourisman last weekend and was greeted by Ramon Hart. We went to look at the car and he promised me he'd do what he could to get me a fair price. He was incredibly honest, knowledgeable and just overall an easy dealer to speak to and purchase a car from. I'd highly recommend him & the rest of the dealership to anyone looking for a car. The process was comfortable, simple and I even got a free Diet Coke out of it! I feel I got an awesome deal and I am absolutely in love with my new 2014 Honda Civic - thank you to Ramon for showing me all of the cool features - a lot of which are going to take this previous owner of a 2003 model a while to get used to! Great experience. More

great car buying experience Ive purchased other vehicles from other dealers but , I can say working with James Jones and the fine staff at Ourismans of Laurel i will continue to Ive purchased other vehicles from other dealers but , I can say working with James Jones and the fine staff at Ourismans of Laurel i will continue to give him my business. More