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Ourisman Toyota 40 - Service Center

Edgewood, MD

4.7
110 Reviews

110 Reviews of Ourisman Toyota 40 - Service Center

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July 24, 2019

Paint job did not match My Chevy truck was hit since I live inEdgewood I decided to take my truck to a local dealer for repairs. I have met the owners of Thomson’s on many o More

by Cholt80811
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jd
April 17, 2019

State Vehicle Inspection I took my new car for a state vehicle inspection. It takes a few hours but that is to be expected. All of the staff I encountered was very friendly. More

by EDN18
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Joseph
Apr 18, 2019 -

Ourisman Toyota 40 responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

April 14, 2019

Service center From the start of my first service appointment they were Fast, friendly.Made me aware and explained a recall and order part. Made it easy. More

by Cbayco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurtis Rampetsad
Apr 15, 2019 -

Ourisman Toyota 40 responded

We're delighted to hear about your experience with our service team. Thank you for choosing Thompson Toyota!

April 10, 2019

Great service, annoying sales stalker There was a very pushy car insurance saleswoman who was pressuring everyone to let her have their personal information (name, address, birthdate, emai More

by GardenGal
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurtis Rampersad
Apr 11, 2019 -

Ourisman Toyota 40 responded

Thank you for taking the time to let us know about your visit. We appreciate your feedback and will investigate this matter further. Please reach out directly if you have any additional questions or concerns, as we would be happy to help.

December 22, 2018

Toyota frame replacement Ashley was my service advisor and is top notch. Had the frame replaced in my Tacoma and was handled perfectly. Kudos to the mechanic that replaced my More

by Tacoma
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RON FILLING
September 07, 2017

Outstanding service from my advisor I want to give a BIG shout out to my service dept., advisor Sharon Wyatt. I had a scheduled service check up and a recall fix on my Tacoma, a few wee More

by Spencer Decoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Wyatt
Sep 07, 2017 -

Ourisman Toyota 40 responded

Spencer, Thank you so much for the review. I'll pass this along to Sharone. We appreciate your business !!!

July 01, 2016

Great Service Wow what a dealership. Great service from Tom Wunderer, Mike Kimmel and Kurtis Rampersad. I highly recommend this Toyota dealership over any other. More

by steve73156
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kimmel and Kurtis Rampersad, Tom Wunderer
September 11, 2015

Great dealer . Purchased a car from them and got 4 complementary oil changes. I like the way they solve problems and respond to issues. Thank you Thompson. More

by deepwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
Nov 17, 2015 -

Ourisman Toyota 40 responded

We love hearing about customers who have a great experience at Thompson Toyota and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Tom McGeachy General Sales Manager

July 16, 2015

Service above and beyond!! Curtis and his staff memebers at Thompson Toyota were great to my family and I. He arranged and confirmed a courtesy ride to and from my home, and all More

by logsdon578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis from service!!
October 16, 2014

Great Experience I took my Hyundai Sonota to Thompson Toyota in Edgewood for its 30,000 mile service. I was impressed with the overall experience. The staff was imf More

by jricco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Filling, Matt Filling, Tom Wunderer
Oct 17, 2014 -

Ourisman Toyota 40 responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Thompson Toyota Scion Edgewood. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Tom McGeachy – General Sales Manager