110 Reviews of Ourisman Toyota 40 - Service Center
Paint job did not match My Chevy truck was hit since I live inEdgewood I decided to take my truck to a local dealer for repairs. I have met the owners of Thomson’s on many o My Chevy truck was hit since I live inEdgewood I decided to take my truck to a local dealer for repairs. I have met the owners of Thomson’s on many occasions and was impressed with their commitment to the community so I decided to use them. When I went to pick my truck up the passenger side bed fender was painted a shade darker then the rest of the truck. They tried to tell me it was due to fading, but the entire truck was just repainted two years earlier. When I brought it to their attention they said it is what it is. More
State Vehicle Inspection I took my new car for a state vehicle inspection. It takes a few hours but that is to be expected. All of the staff I encountered was very friendly. I took my new car for a state vehicle inspection. It takes a few hours but that is to be expected. All of the staff I encountered was very friendly. More
Service center From the start of my first service appointment they were Fast, friendly.Made me aware and explained a recall and order part. Made it easy. From the start of my first service appointment they were Fast, friendly.Made me aware and explained a recall and order part. Made it easy. More
Great service, annoying sales stalker There was a very pushy car insurance saleswoman who was pressuring everyone to let her have their personal information (name, address, birthdate, emai There was a very pushy car insurance saleswoman who was pressuring everyone to let her have their personal information (name, address, birthdate, email) so she could work up an insurance quote. I came in to have my car serviced, not buy insurance. She was aggressive and rude! More
Toyota frame replacement Ashley was my service advisor and is top notch. Had the frame replaced in my Tacoma and was handled perfectly. Kudos to the mechanic that replaced my Ashley was my service advisor and is top notch. Had the frame replaced in my Tacoma and was handled perfectly. Kudos to the mechanic that replaced my frame and to Ashley for handling everything professionally. Being a mechanic for over 50 years I immediately put the truck on the lift the next morning. Perfect job. Thank you to all involved. More
Outstanding service from my advisor I want to give a BIG shout out to my service dept., advisor Sharon Wyatt. I had a scheduled service check up and a recall fix on my Tacoma, a few wee I want to give a BIG shout out to my service dept., advisor Sharon Wyatt. I had a scheduled service check up and a recall fix on my Tacoma, a few weeks ago. Sharon greeted me as I pulled into the bay with a beautiful smile, she took my info and showed me to the waiting area. She keep me informed of the progress on my vehicle. In a short time, she told me everything was done, and went over everything with me. I look forward to my next service appt. J More
Great Service Wow what a dealership. Great service from Tom Wunderer, Mike Kimmel and Kurtis Rampersad. I highly recommend this Toyota dealership over any other. Wow what a dealership. Great service from Tom Wunderer, Mike Kimmel and Kurtis Rampersad. I highly recommend this Toyota dealership over any other. You can't go wrong. Best service department ever. Thank you. More
Great dealer . Purchased a car from them and got 4 complementary oil changes. I like the way they solve problems and respond to issues. Thank you Thompson. . Purchased a car from them and got 4 complementary oil changes. I like the way they solve problems and respond to issues. Thank you Thompson. More
Service above and beyond!! Curtis and his staff memebers at Thompson Toyota were great to my family and I. He arranged and confirmed a courtesy ride to and from my home, and all Curtis and his staff memebers at Thompson Toyota were great to my family and I. He arranged and confirmed a courtesy ride to and from my home, and allowed my vehicle to stay on the Thompson lot during my vacation that i had already planned before my vehicle issues. The Thompson team fixed and serviced my truck and it was ready for me when I returned from vacation. Truly above and beyond the daily duties of any dealership i had encountered before. Thanks again!! Great Job!! More
Great Experience I took my Hyundai Sonota to Thompson Toyota in Edgewood for its 30,000 mile service. I was impressed with the overall experience. The staff was imf I took my Hyundai Sonota to Thompson Toyota in Edgewood for its 30,000 mile service. I was impressed with the overall experience. The staff was imformative on routine maintenance and did not add any additional services to inflate the total cost like many other dealerships in the area. The price was more than fair and I was in and out in less than an hour. I would recommend Thompson Toyota to anyone looking to buy/lease or service their car. More