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Ourisman Toyota 40

Edgewood, MD

Overview
Employees
Reviews
Vehicles
4.7
481 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 481 reviews

November 18, 2023

Great working with Ourisman, Kevin, and Tom. Would recommend and would buy from again in the future. More

by aa100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2023 -

Ourisman Toyota 40 responded

Thank you so much for your 5-star review, aa100! We value the staff highlights for Kevin and Tom and will be sure to pass your kind words on to them. Glad they worked hard to make your car buying experience with Ourisman Toyota 40 the best it could be. We look forward to welcoming you back for any future vehicle purchase or service needs. Thanks for recommending us and have safe travels! :)

November 17, 2023

Very professional and always ready to answer any questions about my vehicle. Would definitely recommend to anyone seeking to purchase a vehicle. More

by cynthiaspencer888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurtis
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Nov 25, 2023 -

Ourisman Toyota 40 responded

Thank you for taking the time to leave a positive review! Our top priority is excellent customer service, and we're grateful you experienced that during your recent visit. Glad our professional team was able to answer any questions you had during the car buying process. If you or your Toyota needs anything, from routine auto maintenance to extensive repairs, please don't hesitate to reach out! We are here and happy to help. Have safe travels and enjoy the rest of your day! We look forward to your next visit with Ourisman Toyota 40.

November 16, 2023

Very good experience buying anew car. Fair price for my trade in. Ben was a great person to deal with. More

by mhs2011
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cohen
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Nov 25, 2023 -

Ourisman Toyota 40 responded

mhs2011, thank you very much for your 5-star review! Excellent customer service is our top priority, and we're thrilled you experienced that during your recent car purchase. Glad to hear Ben worked hard to ensure you received a fair price for your trade in. If you or your Toyota needs anything, we're here anytime. Congratulations on your purchase and welcome to the Ourisman Family! :)

November 15, 2023

Ben and Bobby were extremely friendly, helpful and knowledgeable. Ben has been fantastic with keeping in touch and making himself available whenever needed. After the purchase of another vehicle, I n More

by jessicajanney618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby, Mike , Ben Cohen
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Nov 25, 2023 -

Ourisman Toyota 40 responded

Thank you for taking the time to share your thoughtful feedback! We value the staff highlights for Ben, Bobby, and Mike at Ourisman Toyota 40. Glad their friendliness, knowledge, and professionalism made your car buying experience the best it could be. We'll be sure to pass your kind words on to them and the rest of our team. If your new vehicle needs anything, from routine auto maintenance to extensive repairs, we're here and happy to help. Have safe travels and thanks for being a member of the Ourisman Family! We look forward to your next visit with us.

November 14, 2023

When the alert came up that maintenance was required on my Tacoma, I was surprised that I was able to secure an appointment in the same day. The reception crew was polite and moved quickly to process me in More

by peter.f.annunziato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Ourisman Toyota 40 responded

Peter, thank you for taking the time to review the Ourisman Toyota 40 Service team. We are grateful for the opportunity to help you and your Tacoma. We are very pleased to know you had a 5 star experience and we look forward to showing you the same experience at your next maintenance interval.

November 12, 2023

Chris was excellent with his professional and personal attention. I trust his judgements and will come back for all my services. More

by Green572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Ourisman Toyota 40 responded

Thank you Green572! We appreciate you taking the time to review Ourisman Toyota 40 and Chris. We are very pleased to hear that you had a 5 star experience. We look forward to seeing you next time for another 5 star experience!

November 12, 2023

Kevin met us outside and gave us his attention even though there were a lot of people looking around. We bought 2 vehicles and Kevin was there the entire time and stayed an hour past closing along with More

by gerkinjp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2023 -

Ourisman Toyota 40 responded

Thank you very much for taking the time to leave a thoughtful review! We're thrilled to hear about your positive experience working with Kevin throughout the car buying process. Glad to hear he stayed late to ensure your visit was the best it could be. We'll be sure to pass your kind words concerning his kindness and professionalism on to him. If you or your new vehicles need anything, we're here anytime! Thanks for supporting us and welcome to the Ourisman Family. We look forward to your next visit. :)

November 11, 2023

Appt was scheduled timely. ...same day. Great service! Pleasant& Efficient Staff. Will definitely be back More

by marycoyne60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Coyne
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Nov 11, 2023 -

Ourisman Toyota 40 responded

Marycoyne60, thank you for taking the time to review the Ourisman Toyota 40 Service team. We greatly appreciate your business and your 5 star review. We are very pleased to know about your great experience with us and thank you for sharing. We look forward to seeing you next time!

November 06, 2023

I’m very pleased with my overall experience with this dealership everyone was friendly especially Mrs. Smith who helped us with purchasing my vehicle. Very knowledgeable and helpful . Thank you 😊 More

by Fariba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Smith
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Nov 08, 2023 -

Ourisman Toyota 40 responded

Fariba, thank you for taking the time to leave a review! We're thrilled to hear about your positive experience working with Miles at Ourisman Toyota 40. Glad they worked hard to get you a great deal on your new Toyota. We'll be sure to pass your kind words onto them. If you need anything, please don't hesitate to give us a call or visit our website--we're here anytime. Thanks for supporting us and have a great rest of your day! We look forward to welcoming you back. :)

November 04, 2023

Chris kept us informed and gave us a good deal. Thank you for your help More

by debclark99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Ourisman Toyota 40 responded

Debclark99, thank you very much for taking the time to review Ourisman Toyota 40 and Chris! We are so happy to hear that Chris took great care of you and that you enjoyed your service experience with us. We look forward to continuing to helping keep your vehicle and great working condition. Thank you for choosing Ourisman Toyota 40 for your service needs.

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