Ourisman Toyota 40

This is my first time going to this Ourisman dealership for service. It was a very smooth and easy process. Kurtis, my service advisor, was great. He walked me through everything. My vehicle was done whe for service. It was a very smooth and easy process. Kurtis, my service advisor, was great. He walked me through everything. My vehicle was done when promised and I got a call to let me know that it was completed. I would definitely consider going back there for service. More

I need to revise my rating for this Service Center in order to give my Service Advisor an excellent rating. My rating is for Service Advisor Don Ward more than the Ourisman Service Center or Company. M order to give my Service Advisor an excellent rating. My rating is for Service Advisor Don Ward more than the Ourisman Service Center or Company. Mr. Ward has provided honest information concerning the care of my Jeep. Don has and continues to prioritize needed repairs for my 2008 Jeep. He has created an Action Plan for maintaining the health of my vehicle. He uses this strategy for all of his clients. I trust his judgment and honesty and willingly take his advice without hesitation. Don is an asset to the Ourisman Company. I have a list of adjectives to describe Don Ward's skill set. He is calm, with a strong work ethic, highly organized, conscientious, knowledgeable, polite, sensitive, honest, and loyal. He is calm if servicing consumers who do not know as much as they think they know. His strong work ethic enables him to work long hours every weekday and on some Saturdays. Don has a wealth of knowledge about auto mechanics, warranties, policies, and regulations. He is loyal to his company and consumers. He is an astute listener. Consumers do not have to tell him things twice. When working with or servicing women, he is not condescending. He is never arrogant or impatient. Don will explain the need for a repair as many times as necessary, He is a teacher and advisor. Thereby assuring the Consumer that the repair is needed and the price is fair in today's market. He is respectful and chivalrous. If he senses you cannot afford an expensive repair, he will work hard to adjust the costs and still make the repair. I love the guy. I wish he could be cloned. When he is on duty, I will not work with anyone else. I cannot give Ourisman Toyota five stars. Don Ward gets five stars. He deserves more than fives stars. I recommend Don Ward to everyone. More

Clean, modern, spacious, conveniently located, helpful and attentive staff, good snack machine, explains service well. and attentive staff, good snack machine, explains service well. More

I was extremely satisfied with the repairs completed by Ourisman Collision Center. Once parts were ordered, my vehicle was repaired promptly. Customer Service was wonderful!!😊 Ourisman Collision Center. Once parts were ordered, my vehicle was repaired promptly. Customer Service was wonderful!!😊 More

Ben was helpful kind and professional. He was knowledgeable and created a 10/10 experience. No pressure. He was knowledgeable and created a 10/10 experience. No pressure. More

Professional staff, wants to ensure customer is priority 1. John, Tyler and all the staff were awesome!!! 1. John, Tyler and all the staff were awesome!!! More

It was my first time there , everyone was very nice and friendly, also very helpful, they kept looking for the car that I wanted . If I had any questions all I had to do was call Amanda , she helped me rig friendly, also very helpful, they kept looking for the car that I wanted . If I had any questions all I had to do was call Amanda , she helped me right away . I would tell anyone who needs a car to go there. More

Kameeri was very helpful throughout the process. She provided us with the info requested, showed us all the car’s features and kept us updated. We’ve also appreciated Tyler’s help and knowledge th She provided us with the info requested, showed us all the car’s features and kept us updated. We’ve also appreciated Tyler’s help and knowledge through the closing process. More

Yesterday, I had the privilege of dealing with Derrick Cartwright at Ourisman 40 Toyota He was courteous, respectful and informative when I was there to buy a new car. I ended up buying my new Grand highl Cartwright at Ourisman 40 Toyota He was courteous, respectful and informative when I was there to buy a new car. I ended up buying my new Grand highlander hybrid. More

Great price, knowlegable salesman and manager, madeit easy to buy a car from out of state. easy to buy a car from out of state. More