Ourisman Fairfax Toyota

The dealership was very helpful in fixing the problem with the car. My brakes were not working properly and dealership looked at the problem and found that the caliber on the right front side was frozen with the car. My brakes were not working properly and dealership looked at the problem and found that the caliber on the right front side was frozen. They fixed the problem at no cost. More

I took my Camry Hybrid in for 45,000 mile servicing. Doug Price, Asst Service Manager, pointed out that I needed tires. I agreed, but I decided to purchase them elsewhere as I thought Toyota's price was a li Price, Asst Service Manager, pointed out that I needed tires. I agreed, but I decided to purchase them elsewhere as I thought Toyota's price was a little high. While at the other tire place, their mechanic insisted that I needed new hydraulic struts; they were leaking he said. I did not buy the struts and instead called Doug Price at Ourisman. I was upfront with him and told him I was purchasing tires elsewhere. He understood and he assured me that during Toyota's regular service of my car the previous day the struts were checked and serviced. They were not leaking; any oil was just from the serviceing and the other mechanic was mistaken. I appreciated this. I feel that I received good, honest service for my car from Fairfax Toyota and am inclined to use them again. More

I worked with Jovan Valls while negotiating for a new Prius. I had emailed Ourisman and Jovan replied. I also emailed many local dealers to see who had what I wanted and would offer the best price. Jo Prius. I had emailed Ourisman and Jovan replied. I also emailed many local dealers to see who had what I wanted and would offer the best price. Jovan was one of several who were friendly, honest, and working to earn my business. He was not pushy but kept in touch with me. In the end I chose a dealer who was closer to my location but it was a tough choice. Jovan worked hard as did some others. I highly recommend Jovan at Ourisman as a sales person for his honesty, candor, and friendliness. If you are in his area I recommend you contact Jovan! More

DOUG PRICE MADE ME FEEL SPECIAL AND TREATED ME AS IF I WAS THE ONLY CUSTOMER THAT DAY.HE HAD THE SERVICE PERFORMED IN LESS THAN AN HOUR AND I WAS ON MY WAY AND I WILL RETURN AND I WILL TELL OTHER TOYOTA O WAS THE ONLY CUSTOMER THAT DAY.HE HAD THE SERVICE PERFORMED IN LESS THAN AN HOUR AND I WAS ON MY WAY AND I WILL RETURN AND I WILL TELL OTHER TOYOTA OWNERS TO CALL HIM TO SET UP SERVICE ON THEIR VEHICLES. More

Everyone at Ourisman Toyota was very professional, courteous and efficient. The waiting area offered free television, coffee, tea and doughnuts, as well as Wireless Internet connection and a place fo courteous and efficient. The waiting area offered free television, coffee, tea and doughnuts, as well as Wireless Internet connection and a place for me to plug in my laptop. Ourisman did good work! More

Excellent dealership and extremely reliable service department. They are informative with the customer and the service is done in a timely manner. The waiting area is clean and provides an extremely department. They are informative with the customer and the service is done in a timely manner. The waiting area is clean and provides an extremely hospitable environment. More

The service person was very nice and professional. The service was done in a timely manner. The service person took the time to print out the costs for my next service because it will be a major one and service was done in a timely manner. The service person took the time to print out the costs for my next service because it will be a major one and will cost more. He said he wanted me to be prepared for the extra expense. I really appreciate the dealership looking out for me. More

I always experience A1 service at this dealership!! Maurice always takes care of me and my vehicle in the utmost of professionalism and courtesy. I won't take my care anywhere else for any serious type Maurice always takes care of me and my vehicle in the utmost of professionalism and courtesy. I won't take my care anywhere else for any serious type work. More

To: Danny Korengold, President Ourisman Fairfax Toyota To: Danny Korengold, President Ourisman Fairfax Toyota Dear Mr.Korengold, We are very happy to send you this compliment Letter to sincerely tha To: Danny Korengold, President Ourisman Fairfax Toyota Dear Mr.Korengold, We are very happy to send you this compliment Letter to sincerely thank Mr. Wubeshet, Mr. Shah and Mr. Boiro for their great customer service and leadership. 10 years ago, we brought Camry 2003 model happily from your respect dealership with Mr. Wubeshet and Mr. Shah great help. In subsequent years, we have introduced our friends to come you to buy their favorite cars with you happily. Now after 10 years we come back to buy new cars. During our entire trade-in, new car selection and financial transaction process, Mr. Wubeshet, Mr. Shah and Mr. Boiro shows the greatest professionalism, customer Service and leadership. They truly represent the best of the industry and earned our respect whole heartedly. As the result of their hard work, a win-win result for both company and customers and a long lasting good relationship are not only achieved once again but further strengthened. We congratulate Mr. Wubeshet, Mr. Shah and Mr. Boiro for Their Great Customer Service and Leadership and thank all other people at your dealership helped us. We wish they and your respective company continue success. More

I bought the world's most wonderful car, my Prius, from Ourisman 5 years ago. I live 24 miles away, but have always taken the car there for all of its service. You might ask why? It's all about the FABU Ourisman 5 years ago. I live 24 miles away, but have always taken the car there for all of its service. You might ask why? It's all about the FABULOUS customer service I receive. They are open most evenings until 11. I can drive over after rush hour, get the service done, while enjoying some quiet time, and am back within two hours. If I do have to leave the car, I have a free rental. From the person to opens the door to the person who takes my payment everyone with whom I have dealt has always been informative, respectful, and gracious. I've made appointments both online and on the phone. The few times I've had follow up questions, Ken Gilbert is the epitome of a manager. He knows his staff and how to respond to any concern, question, or suggestion. If you ever have the opportunity to have your car serviced there, please go immediately. I have never been disappointed and always very pleased. More