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Ourisman Fairfax Toyota

Fairfax, VA

4.9
941 Reviews

10287 Fairfax Boulevard

Fairfax, VA

22030

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941 Reviews of Ourisman Fairfax Toyota

September 18, 2014

Watch Getting Services at Ourisman Fairfax We recently went in to have two recall notices taken care of at the dealer. They were friendly to meet and called in the afternoon to tell my son the More

by ljmays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
April 11, 2014

We are an Ourisman Family! We love Ourisman! I bought my first car from Ourisman in 2007. My husband bought his from them in 2005. My mother bought hers in 2010. My mother-in-la More

by Etalbett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Armendariz
Apr 15, 2014 -

Ourisman Fairfax Toyota responded

Thank you for sharing your experience with us!

Apr 15, 2014 -

Ourisman Fairfax Toyota responded

Thank you for sharing your experience with us!

March 26, 2014

My husband and I have purchased many vehicles over many years and by far this was the best and most stress free experience we have ever had. We will be back there in the next couple of months to purchase More

by Mackrm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Abdelfattah
Mar 27, 2014 -

Ourisman Fairfax Toyota responded

Thank you for taking the time to share your experience with our team!

March 16, 2014

Watch out when you go for a test drive at Oarsman Toyota in Fairfax, Virginia. I happened to go there to test drive a Toyota Highlander. I was approached by a car salesman named Tony who asked me for my dri More

by Bargo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sales person named Tony and his supervisor
Mar 29, 2014 -

Ourisman Fairfax Toyota responded

I am sorry that you did not have a good experience at the dealership. I can assure you that we did not attempt to run your credit. For your protection and ours, we do keep a record of who test drives our vehicles. We would like to speak with you if possible.

January 31, 2014

Called the dealership to inquire about installing Remote Starter for 2013 Sienna. The installed price by the factory is $499. I was quoted a price of $891. Later talking to the manager was able to get the More

by traheja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ash/Dan
Feb 03, 2014 -

Ourisman Fairfax Toyota responded

Hi there, we're sorry to hear you were not satisfied with your service experience. We'll look into this further to make sure all processes were followed properly.

Feb 27, 2014 -

Ourisman Fairfax Toyota responded

Thank you for giving us the change to turn your experience around!

December 23, 2013

this place is a huge scam when it comes to their prices. I was quoted something online and then when we got to the store the sales manager who was super un-friendly told us he could not sell us the vehicle More

by adossan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
USED VEHICLE SALES MANAGER
December 12, 2013

I first came here when I was just shopping around for cars and test driving a few out. I was upfront about the fact that I was not looking to buy a car, although Ibra and his manager still talked me thro More

by carbuyerva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ibra and his manager - plus whole team
Dec 13, 2013 -

Ourisman Fairfax Toyota responded

We're so glad to hear that we were able to get you into the right vehicle to you! Thanks for sharing your experience.

December 07, 2013

Great buying experience. Bought a Tacoma from Adam Woods. He was extremely helpful and friendly every step of the way. No pressure, and he knows his vehicles. Adam and the the sales manager, David More

by yak12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Woods
Dec 09, 2013 -

Ourisman Fairfax Toyota responded

We hope you enjoy your new Tacoma!

December 03, 2013

COMPLETE friendly, satifying, compassionate, caring service professionals!!I have bought from many dealerships over the years and have never found two people in a dealership like this that made the ex More

by petejensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nayne Mohamed and Milenka Barry
Dec 05, 2013 -

Ourisman Fairfax Toyota responded

Thanks for sharing your experience!

December 02, 2013

The overall experience working with the salesperson was pleasant. He was professional, knowledgeable, and patient and helped me make a decision without any pressure. The paper work was done much quicker More

by bluwhale77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovan Valls
Dec 05, 2013 -

Ourisman Fairfax Toyota responded

We're so glad we could make your car buying experience a quick and easy one! Thanks for sharing.

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