Ourisman Fairfax Toyota
Fairfax, VA
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941 Reviews of Ourisman Fairfax Toyota
Got to go here first I was searching for used Highlander, found vehicle and got it. My wife and I had a wonderful experience with Mr. Shah, knowledgeable with several year I was searching for used Highlander, found vehicle and got it. My wife and I had a wonderful experience with Mr. Shah, knowledgeable with several years of experience in used car process make us comfortable, confident for reliability of used car sales. I was always afraid to go to used car sales but after our experience at Fairfax Toyota I definitely recommend to any one who is in the market of used Toyota MUST visit Fairfax Toyota. Selection of vehicle, location, and above all friendly sales staff. More
Outstanding service It was a pleasure purchasing a car for my mom from this dealership. Their service was outstanding and they were very professional. A breath of fresh It was a pleasure purchasing a car for my mom from this dealership. Their service was outstanding and they were very professional. A breath of fresh air! More
Outstanding Customer Service I just learned what is the true meaning of customer service!!! . Honestly they are, staffed by outstanding employees in every area. Every on I just learned what is the true meaning of customer service!!! . Honestly they are, staffed by outstanding employees in every area. Every one was so helpful and knowledgeable from internet sales manager Mr.Ten Mohammed to the onsite sales agent Mr. Henry and the Finance manager Mr. Waqar Malik. Thank you everyone for making the purchase easy for us , I love my new Toyota Sienna . next time i need a car i know exactly where to go :) More
Satisfied customer Based on a friend's recommendation and the dealer's A+ BBB rating, I selected Ourisman Fairfax to purchase a new Camry. My initial internet contact Based on a friend's recommendation and the dealer's A+ BBB rating, I selected Ourisman Fairfax to purchase a new Camry. My initial internet contact was with Ten who had a car meeting my needs all set up when I arrived at the dealership, Santiago, the salesman assigned to me, was very friendly and he demonstrated the Camry's features and was able to answer all my questions. Both were very polite, and I never felt any pressure. Emmand did all the paper work very quickly and was also very polite. Overall, I was satisfied with my price and experience. More
Five stars without hesitation I am a house call doctor so it's vital that my Highlander is running safe and sound. I live in DC but I've been making the 45 min trip out there for t I am a house call doctor so it's vital that my Highlander is running safe and sound. I live in DC but I've been making the 45 min trip out there for the past 7 years because I know I will get great service and if there is a problem I know it will be taken care of by Nick. His attention and dedication has kept me coming back. In fact, I'm scheduling to take it in for maintenance next week. It will be great to know Nick will be there. Thanks Nick! More
Superior Customer Service Go to Fairfax Toyota and ask for Nayne! Nayne, along with the whole team there, provided incredible service. Everyone was incredibly kind and generous Go to Fairfax Toyota and ask for Nayne! Nayne, along with the whole team there, provided incredible service. Everyone was incredibly kind and generous with their time and with providing us the best deal possible. If you want great service and personal attention, seek out this dealership! More
Awesome Service We have been all over searching for the right vehicle. We visited many dealerships and hands down this dealership was the most professional. Tony (o We have been all over searching for the right vehicle. We visited many dealerships and hands down this dealership was the most professional. Tony (our salesman) was very responsive with our phone calls and texts back and forth with questions as we were 2 hours away so we had lots of questions before driving that distance. When we arrived we were greeted by a couple of different salesman that were very polite and got Tony for us right away. Then Tony asked if we wanted coffee, expresso, latte, water or a soda. He already had the car out ready to go when we arrived. We were also greeted by Bernie (Sales Manager) with a friendly hand shake and smile. Tony was extremely knowledgeable about the 4runner we were looking at, as if he had gone through the car so he could answer questions. As I said earlier we have been to many dealerships (other Toyota dealerships, Honda dealerships etc) and none of the salesman were half as knowledgable on their product than Tony and Bernie. Later we met Emmad (finance manager) and he was just as nice and knowledgeable. The entire car buying experience at this dealership was TOP NOTCH!!! I would highly recommend them. More
Great Experience! We truly had a great experience at this dealership. Our Sales Associate Marcus and the General Manager Gaurav behaved incredibly professional and resp We truly had a great experience at this dealership. Our Sales Associate Marcus and the General Manager Gaurav behaved incredibly professional and respectful. They truly cared to help us find the car that would fit our needs. The staff is very knowledgeable and patient and thoroughly helped me, as a first time car buyer, to understand everything. They have the customers best interest in mind! More
Ask for Marcus dos Santos and Jeff Hoyt! Upon searching for a vehicle to purchase, my Salesman Marcus dos Santos was very professional, he contacted me to set up an appointment to stop by to Upon searching for a vehicle to purchase, my Salesman Marcus dos Santos was very professional, he contacted me to set up an appointment to stop by to look at some options that would best fit my needs and budget. Once I got there Marcus and the Finance Manager Jeff Hoyt selected three vehicles that would be the best fit for me. They worked together and were able to find the perfect car for me! After I picked up my car I came back to schedule my first maintenance appointment and was greeted by everyone there! I highly recommend this dealership to anyone who is looking for magnificent service, and staff who are there to assist with meeting their vehicle purchase needs. More
Very cheap I purchased my car from Orisman Fairax Toyota back in 2005... Car is in excellent condition. I got a recall notice in the mail stating that it would b I purchased my car from Orisman Fairax Toyota back in 2005... Car is in excellent condition. I got a recall notice in the mail stating that it would be taken care of completely at no charge to me. I have errands to run and things to do. You didn't want to wait for 2 hours to get it fixed. They wanted me to pay 5 $ for the loaner car !!! The car problem and recall is not my mistake and I have to pay to be able to run my errands... The manager would not budge "its policy "... Well I know I am due for a new car, and I know it will not be from Orisman Fairfax Toyota... More