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Ourisman Fairfax Toyota

Fairfax, VA

4.9
941 Reviews

10287 Fairfax Boulevard

Fairfax, VA

22030

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941 Reviews of Ourisman Fairfax Toyota

June 28, 2016

Got to go here first I was searching for used Highlander, found vehicle and got it. My wife and I had a wonderful experience with Mr. Shah, knowledgeable with several year More

by MAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Shah
March 30, 2016

Outstanding service It was a pleasure purchasing a car for my mom from this dealership. Their service was outstanding and they were very professional. A breath of fresh More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ten Mohammed, as well as the General Manager and finance rep (I don't recall his name)
March 29, 2016

Outstanding Customer Service I just learned what is the true meaning of customer service!!! . Honestly they are, staffed by outstanding employees in every area. Every on More

by Sundus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry, Ten Mohammed , Waqar Malik
March 13, 2016

Satisfied customer Based on a friend's recommendation and the dealer's A+ BBB rating, I selected Ourisman Fairfax to purchase a new Camry. My initial internet contact More

by v000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ten Mohammed, Santiago Gonzalez, Emmad Sherdel
March 05, 2016

Five stars without hesitation I am a house call doctor so it's vital that my Highlander is running safe and sound. I live in DC but I've been making the 45 min trip out there for t More

by gooddoggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Agrella
March 01, 2016

Superior Customer Service Go to Fairfax Toyota and ask for Nayne! Nayne, along with the whole team there, provided incredible service. Everyone was incredibly kind and generous More

by A.B. Bowles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nayne Mohammed, Chris Whitlow
February 15, 2016

Awesome Service We have been all over searching for the right vehicle. We visited many dealerships and hands down this dealership was the most professional. Tony (o More

by Tammy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bernie McHale and Emmad Sherded, Tony Armendariz
February 08, 2016

Great Experience! We truly had a great experience at this dealership. Our Sales Associate Marcus and the General Manager Gaurav behaved incredibly professional and resp More

by Jen723
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Dos Santos
January 17, 2016

Ask for Marcus dos Santos and Jeff Hoyt! Upon searching for a vehicle to purchase, my Salesman Marcus dos Santos was very professional, he contacted me to set up an appointment to stop by to More

by A. Carolina Beltran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Dos Santos, Jeff Hoyt
November 19, 2015

Very cheap I purchased my car from Orisman Fairax Toyota back in 2005... Car is in excellent condition. I got a recall notice in the mail stating that it would b More

by Samar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David and manager
Jan 14, 2016 -

Ourisman Fairfax Toyota responded

Hi Samar, Thank you for your feedback. We do offer free car rentals for customers who bring their car in for service, however, as you mentioned there is a $5 fee. This is simply to cover the cost of gas for the time you have the loaner, similar to rental cars from Enterprise, Hertz, etc. Some customers may end up using much more or less than the $5 for gas, but it seems to work well in our experience. Please let us know if you have any questions or concerns that we can address. Best, David ourismanva@gmail.com

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