Ourisman Fairfax Toyota
Fairfax, VA
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941 Reviews of Ourisman Fairfax Toyota
Excellent first 5000 mile service This first service at 5000 miles on a new 2016 Camry was fully and carefully explained as to work done and follow up due. Work was completed as estima This first service at 5000 miles on a new 2016 Camry was fully and carefully explained as to work done and follow up due. Work was completed as estimated, and the added courtesy car wash was welcome. The overall experience was a good confidence builder for the organization. More
impromptu Prompt, explanations suited for a lay person, I was approached immediately when I looked puzzled as to where to go. Athmosphere very business like an Prompt, explanations suited for a lay person, I was approached immediately when I looked puzzled as to where to go. Athmosphere very business like and way above with my previous experiences at other dealerhip- More
Truly exceptional! A referral from an Admiral of another Embassy brought us to the dealership. We needed to change two vehicles. I went together with my boss the Naval A A referral from an Admiral of another Embassy brought us to the dealership. We needed to change two vehicles. I went together with my boss the Naval Attaché, back in 2005. My boss went there with no intention of closing any deal that day, but after checking the possibilities, we had to opportunity to finish the day with a much better deal, then the one we were having with another brand. Since then we have been leasing vehicles with just that dealership. Several of the Argentine Navy personnel working in Washington went there to deal with Tony Armendariz, like we did in the first place. Tony looks at us and greets with his: “How are you doing?” And we say: (“¡Queremos un auto con las 3 Bs: Bueno, bonito y barato! “ We want a 3 B’s car: Good, beautiful, and inexpensive). And no matter if it was a new car or a pre-owned one. Tony always managed to get the people who went there happy with the deal. There were times that issues happened, like when a Senior Chief Petty Officer bought a used Ford Windstar with Tony. Some time after that, the VCR stopped working. I still remember how weird sound to me when explaining to the SCPO that it was probably unrealistic to have it repaired, but Tony having had closed at least five deals with us in the last twelve months, got the SCPO happy with a new DVD player. I don’t recall similar situations with the Toyota vehicles that we purchase, but the brand is known for their reliability. Last week we changed our Camry, and Tony is still there, with the same good relationship with us, as when we started. I know Tony's name. At the Service Department, we have also a wonderful woman who always takes care of us in a great way, I had never had the need to speak for a long time with her, and probably that it's why now I don't remember her name. We always got everything done in a proper way. I know that this review with over ten years of dealing with a truly exceptional dealership is long overdue, but I'm finally getting it done. I would also like to mention Taye, who has also been very helpful on numerous occasions when our negotiation options were very narrow. Both together have been working for years making sure that we continue coming to them to renew our leases, and to purchase our cars. Thank you guys! Guillermo Sanchez Embassy of Argentina - Naval More
Recommend people to buy car from Tony First I would like to start by saying thank you for your help ( Tony Armendariz, and the manager Gaurav Gulati). There customer service was fantastic, First I would like to start by saying thank you for your help ( Tony Armendariz, and the manager Gaurav Gulati). There customer service was fantastic, specially Tony Armendariz. He was very helpful and understandable person. So, I would recommend customer to buy car from this dealer (Oursiman Fairfax Toyota). Once again thank you. More
Oil Change and Tire Rotation Outstanding service! In and out in under an hour. Work was clean, technician was fantastic and Vince made sure everything went perfect. Nothing lik Outstanding service! In and out in under an hour. Work was clean, technician was fantastic and Vince made sure everything went perfect. Nothing like driving away knowing that your car was serviced at the dealership and that it was done right. More
Battery replacement Excellent service. Very helpful. Will come back again. Associate helpful. Excellent service. Very helpful. Will come back again.Excellent servic Excellent service. Very helpful. Will come back again. Associate helpful. Excellent service. Very helpful. Will come back again.Excellent service. Very helpful. Will come back again. More
Thank you Ghalib ismael I would love to thank everyone for my new car . My experience with Ghailb Ismael was awesome I never had that kind of expriance . The waiting was no I would love to thank everyone for my new car . My experience with Ghailb Ismael was awesome I never had that kind of expriance . The waiting was not long . He was Always asking if you need anything he can help he was really nice. Thank you so much for my car . It was nice and clean and ready to go . Do in love my Camry . Thanks Ghalib Ismael help me thru this experience . I would recommend my friends and family to contact him cos I never had any expriance in other dealer ship like him , thanks again Ghalib. More
BEST CAR BUYING EXPERIENCE EVER!! THANKS LAMINE !!! My sales representative Lamine was awesome! He made the process easy and took the time to answer all of my questions including how to operate all the My sales representative Lamine was awesome! He made the process easy and took the time to answer all of my questions including how to operate all the new gadgets. My experience was amazing. I highly recommend Ourisman Fairfax Toyota, especially Lamine Keita - he was a true professional. More
Bought 2016 toyota tacoma trd sports 4x4 Hi everyone just wanted to thank you fairfax toyota for helping me out choosing the right truck. I have been looking for a truck for a while now and c Hi everyone just wanted to thank you fairfax toyota for helping me out choosing the right truck. I have been looking for a truck for a while now and came across fairfax toyota, so I personally wanted to thanks to the gernal manager Gaurav Gulati and my sales person Rishi Gulati for helping me out and got the price i wante and also I was in and out the door with my new truck in 2 hours thanks I will recommend my friends and family to come to this dealer ship to buy there cars. More
Awesome dealership I went and purchased a new car last week, and Rishi G made it a very pleasant experience. He was nice, and funny yet professional. Making a car purcha I went and purchased a new car last week, and Rishi G made it a very pleasant experience. He was nice, and funny yet professional. Making a car purchase can be stressful, but Rishi made it enjoyable! I will definitely be visiting when I purchase my next car. More