Ourisman Fairfax Toyota

Luis was very helpful in updating me on the status of my car and informing me on the timeline of repairs that I will have to do in the coming miles. Helped alleviate some c in updating me on the status of my car and informing me on the timeline of repairs that I will have to do in the coming miles. Helped alleviate some concerns I had about my car. More

great service even without an appointment I stopped by on a busy Saturday for em to make an appointment for a service. The service desk was very helpful, and even though o later learned they I stopped by on a busy Saturday for em to make an appointment for a service. The service desk was very helpful, and even though o later learned they were extremely busy, they offered to service it right then. It took slightly longer than anticipated but all done very professionally More

Top Notch Service I drive the extra miles to deal with this service location even though Ourisman has a closer location because their customer service is outstanding. T I drive the extra miles to deal with this service location even though Ourisman has a closer location because their customer service is outstanding. There is an expansive customer waiting “pavilion” that is clean and very comfortable. Even the restroom rivals a Hilton room bathroom. Wifi and variety of hot beverages and donuts are available as well. I say Well Done Fairfax Ourisman Service. More

Pleasant Experience Excellent customer service ... I was kept abreast every step of the way of the process to give maintenance to my car ... I will use Ourisman Fairfax T Excellent customer service ... I was kept abreast every step of the way of the process to give maintenance to my car ... I will use Ourisman Fairfax Toyota as my preferred place to service my vehicles ... More

Always a pleasure This dealership provides the best service with the most delightful staff. Recommended a thousand times over. I would not dream of going anywhere else This dealership provides the best service with the most delightful staff. Recommended a thousand times over. I would not dream of going anywhere else to have my cars serviced. More

Everyone, especially Maurice, was very professional Maurice was extremely helpful and knowledgeable. Everything that we wanted done was taken care of very professionally! The wait time was minimal and t Maurice was extremely helpful and knowledgeable. Everything that we wanted done was taken care of very professionally! The wait time was minimal and the RAV4 was also washed More

Decent prices, eye for detail. Very satisfied Came in for a full inspection plus big service. Staff was very attent, helpful, and informative. Thanks again Brian (Sales rep.) and Daniel (Serv. man Came in for a full inspection plus big service. Staff was very attent, helpful, and informative. Thanks again Brian (Sales rep.) and Daniel (Serv. manager) ! Rabi More

Happy with Ourisman Toyota The buying experience for by 2018 Campy was pleasant. Everyone at Ourisman Toyota was very helpful, from the salesman, to the insurance person, the f The buying experience for by 2018 Campy was pleasant. Everyone at Ourisman Toyota was very helpful, from the salesman, to the insurance person, the finance person, and the person showing me how to operate my new car. I have been bringing my car to Ourisman Toyota to be repaired for the past 9 years, and everyone in the Service Department has been very helpful over the years. More

Amazing Service Center I have been having my car serviced there for a few years. People always try to talk me into go other places but I would never switch. Everyone is so I have been having my car serviced there for a few years. People always try to talk me into go other places but I would never switch. Everyone is so friendly and helpful. I now have the amazing Carroll as my service manager. I never have to wait for check in or pick up. He always squeezes me in (even last minute.) He calls when the car is ready and reviews what they have done. This last time I needed the test for my DMV renewal. I had no idea but Carroll did. He let me know and so that I was able to save myself another trip and time. Carroll really makes it a fast, pleasant and delightful experience in todays busy world. More

Very Good, Excellent. I've been coming here for the last 8yrs. because of Maurice, he's honest, nice and everything. it's very hard to find someone like that in a car deale I've been coming here for the last 8yrs. because of Maurice, he's honest, nice and everything. it's very hard to find someone like that in a car dealership. thanks Maurice for being so kind and honest. keep up the good work. More