Ourisman Fairfax Toyota

Outstanding!!!!! Jeff Hoyt is a doll and helped me with all the paper work! Tony was a delight and very curtious! Guarv was great to negotiate and truly gave me an ama Jeff Hoyt is a doll and helped me with all the paper work! Tony was a delight and very curtious! Guarv was great to negotiate and truly gave me an amazing deal!! Ourisman family for life!!! More

Excellent service once again! David told me last year that I needed tires soon, but I didn't get them. During my last visit, he told me that my tires should be good through the win David told me last year that I needed tires soon, but I didn't get them. During my last visit, he told me that my tires should be good through the winter. This visit he said, "You need new tires Ms. Outlaw." It was great to get the tires at Oursiman and I really appreciated the special that Oursiman was running on my six month maintenance. Thanks! More

Thank you lord for this place I would like to personally thank Luis Galarza for his hard work and wisdom. If it weren’t for him, my car would have broken down by now. I would like to personally thank Luis Galarza for his hard work and wisdom. If it weren’t for him, my car would have broken down by now. More

The way Customer Service should be Friendly and professional staff. Very attentive. There were a few smail items that should have been taken care to start with but were later corrected. Friendly and professional staff. Very attentive. There were a few smail items that should have been taken care to start with but were later corrected. More

Excellent customer services I had an excellent customer service. The employee explained thoroughly the problem and how they will fix it. The car was ready and clean when I receiv I had an excellent customer service. The employee explained thoroughly the problem and how they will fix it. The car was ready and clean when I received it. It did not take me more than 5 minutes to finish paying my bill and receive my vehicle. More

Outsanding customer focus and service I called and was given an appointment at the time of my choosing. The lady on the phone was pleasant, attentive and customer-focused and friendly. I called and was given an appointment at the time of my choosing. The lady on the phone was pleasant, attentive and customer-focused and friendly. My call was promptly followed by an e-mail confirming the appointment and the service advisor I should see. I walked in and was most courteously received and taken to the advisor. Brian Croy was outstanding with his expert knowledge, questions and advice. The lady at the payment counter was pleasant and a delight to deal with. My family and I are delighted you have such excellent people on your staff. Bravo! More

Carroll was great He was very helpful and let us know about the work to be done! Very good guy! He applied a coupon for us. He also explained it all to us. I'm asking f He was very helpful and let us know about the work to be done! Very good guy! He applied a coupon for us. He also explained it all to us. I'm asking for him next time! Thanks, Carroll! :) More

New Car Made Easy After an accident that made it necessary to buy a new car, we returned to Ourisman for a 4-Runner. Our concerns were all answered and taken care of a After an accident that made it necessary to buy a new car, we returned to Ourisman for a 4-Runner. Our concerns were all answered and taken care of and it was a very comfortable, fast experience. More

Great service My service advisor, Dane, was excellent. The estimate for the work was accurate. Work was done promptly. Great experience. That's why I am a repea My service advisor, Dane, was excellent. The estimate for the work was accurate. Work was done promptly. Great experience. That's why I am a repeat customer. More

Good experience I had a good experience. The sales people seem knowledgeable and friendly. They were willing to work with me on price, so all-in-all, I believe I go I had a good experience. The sales people seem knowledgeable and friendly. They were willing to work with me on price, so all-in-all, I believe I got a fair deal. More