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Ourisman Fairfax Toyota

Fairfax, VA

4.9
941 Reviews

10287 Fairfax Boulevard

Fairfax, VA

22030

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941 Reviews of Ourisman Fairfax Toyota

November 17, 2017

Excellent customer service. Everyone tended to my needs. All my questions and concerns were answered satisfactorily and promptly. Everyone was very friendly an More

by raulsegovia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Dos Santos, Jeff Hoyt, Tony Armendariz, Ten Mohammed
November 17, 2017

Excellent purchase experience We received 5-star service from Tony Armendariz and the entire Ourisman Fairfax Toyota team when purchasing our new Toyota Highlander. Keep up the gre More

by MikeM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmad Sherdel, Tony Armendariz
November 17, 2017

Great communication! Mustafá Toghral listened to my issues and set about to fix the problem. He was extremely helpful. The reason why I have been coming here for the last More

by Libelula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gentleman who put us in our loaner.
November 16, 2017

Excellent service experience! Justin Spangler and his team are AMAZING. Justin has been keeping my Solara in fantastic shape for years. His skill level, expertise, and sincerity ar More

by jberestov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carroll Hyman, Justin Spangler
November 16, 2017

Great Service Reps, Technicians and dealership. Mike and his team always exceed our expectations. I have been going to Ourisman for over 20 years and the Ourisman Team keeps our vehicles running sa More

by Nevada7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Galarza, Michael Neumann, the receptionist, the cashier, and the gentleman who brought my car around.
November 15, 2017

Great! The sales team, including the manager, demonstrated excellent service. It was helpful that we knew exactly what we wanted at the price range we can af More

by Traveljoyride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr . Che, Tony Armendariz
November 14, 2017

Very friendly this was my 1 visit, but i felt relaxed since people there were very friendly. my car was well taken care of, and came back very clean. More

by Keiko Takai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SIMON LUMPKIN
November 14, 2017

Excellent Customer service and reasonable price Luiz was great! This is my second time here, and they always clean my car both interior and exterior, which is an added perk (previous dealer I went t More

by BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luiz
November 12, 2017

Courteous and Expeditious I came to Ourisman 11/10/17 to schedule an appointment the following week for its 25,000 mile service. The service advisor Brian Coy said that my veh More

by George M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Coy, service advisor; name of cashier forgotten; name of parts person adjacent to waiting room forgotten. All three were provided very professional service.
November 12, 2017

RAV4 2016 MAURICE ALLEN is outstanding service advisor , he did very good job, and thank you for take care my RAV4 I will see you in six months. More

by Vladi49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Allen
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