Ourisman Fairfax Toyota

Routine Maintenance Maurice is always helpful and attentive to my car service needs! He's one of the reasons why I always use this location for service repair. Maurice is always helpful and attentive to my car service needs! He's one of the reasons why I always use this location for service repair. More

Very helpful and accomodating Very pleased with our experience! Friendly,knowledgable,helpful. Had cars available and participated in TrueCar. Jamie went out of his way to find j Very pleased with our experience! Friendly,knowledgable,helpful. Had cars available and participated in TrueCar. Jamie went out of his way to find just what we needed. More

Great service!!! Secone time I purchased a car from this location. Toni was a great salesman. He really helped me get the car I wanted. Shawn was very helpful also. Secone time I purchased a car from this location. Toni was a great salesman. He really helped me get the car I wanted. Shawn was very helpful also. Whenever I had taken my car I traded in the service representatives have been great. More

Excellent Service All three gentlemen that I named were courteous, motivated, and enthusiastic to ensure that my needs were met in regards to my purchase. All three of All three gentlemen that I named were courteous, motivated, and enthusiastic to ensure that my needs were met in regards to my purchase. All three of them exceeded my expectations, and ensured that I was able to complete the purchase "worry free". More

Pretty good Everybody was pretty polite and helpful. Nice waiting area. Service didn’t take long at all. They offered me a shuttle service, which was p cool. Everybody was pretty polite and helpful. Nice waiting area. Service didn’t take long at all. They offered me a shuttle service, which was p cool. More

Purchasing new Avalon My salesman was Tony Armendariz and he is a great person. He knows his products very well and has a nice personality. I had been recommended to him an My salesman was Tony Armendariz and he is a great person. He knows his products very well and has a nice personality. I had been recommended to him and can now see why. My experience was great and I am not a fan of the new car purchase process. The managers were very professional and the finance guy did a wonderful job. Delivery of the car was very nice with pictures and a red bow. If you buy a car here don't forget to ring the bell on your way out. MIke More

Great Experience Took my Prius in for warranty service - they loaned me a rental for $5 so I was able to have a mostly normal work day, and they replaced some bulbs at Took my Prius in for warranty service - they loaned me a rental for $5 so I was able to have a mostly normal work day, and they replaced some bulbs at cost. David kept me informed and patiently answered all my questions. I used to go to the Toyota dealer where I purchased the car, but from now on my car goes only to Ourisman. More

Customer Service My experience was great. Exemplory customer service, and attempted repair on my truck. I will definitely be coming back in the future to Ourisman Toy My experience was great. Exemplory customer service, and attempted repair on my truck. I will definitely be coming back in the future to Ourisman Toyota More

Purchase of a Used Vehicle Ibra Kebe was very attentive and had a great attitude of service during my test-drive visit and follow-up service request. I was impressed when Ouris Ibra Kebe was very attentive and had a great attitude of service during my test-drive visit and follow-up service request. I was impressed when Ourisman agreed to fix a deep scratch that I didn't notice until a week after I drove off the lot. Customer Satisfaction is what Ibra and Andrew claim, and I can see the results of that statement. More

I really like this place I have a lifetime habit of turning good cars into lemons. No idea why. But not this time. Not only did I pick a truly reliable vehicle, I made the (wi I have a lifetime habit of turning good cars into lemons. No idea why. But not this time. Not only did I pick a truly reliable vehicle, I made the (wise) decision to keep servicing it here (I bought it used and the previous owner did the same). Dane remembers me, remembers my issues (ALL resolved) and makes sure I know what's needed. At this point I think even the shuttle driver knows me... go figure. The prices are good and EVERYONE is professional. More