Ourisman Fairfax Toyota

Carroll is amazing!! He gave me a promised time even though I had appointment for 8! He is amazing! He was very friendly as soon as I got in. He met my expectation since B He gave me a promised time even though I had appointment for 8! He is amazing! He was very friendly as soon as I got in. He met my expectation since Bill Page at Falls Church has not. They have disappointed me many times. For sure I will be coming back for 10k mile and as well buy a car from Toyota Ourisman. I will be seeing Carroll again for 10k mile and as well other services. More

Good honest service for my 2007 Toyota Prius. Replaced water pump and some others. All went well. I appreciated their good service. I will return Ourisman Fairfax Toyota for the next service. Than Replaced water pump and some others. All went well. I appreciated their good service. I will return Ourisman Fairfax Toyota for the next service. Thank you very much! More

State inspection / check for recalls Mustafa was great. Drove in without an appointment and he took my request and I was promptly serviced. Answered all questions and enjoyed the clean wa Mustafa was great. Drove in without an appointment and he took my request and I was promptly serviced. Answered all questions and enjoyed the clean waiting area and refreshments. More

Great as usual Been dealing with David Lineham in service for years won't deal with any one else!!! David is always there when I need him whether for service or just Been dealing with David Lineham in service for years won't deal with any one else!!! David is always there when I need him whether for service or just a question. More

15K Service No issues - everything went smoothly and I was in and out in about an hour. I appreciate the free wifi and comfy waiting area, and Michael was profess No issues - everything went smoothly and I was in and out in about an hour. I appreciate the free wifi and comfy waiting area, and Michael was professional and pleasant. More

Sent my daughter out to get a car Thank you, all at Ourisman Fairfax. Our 18 year old daughter was able to navigate the car buying process by herself, with your help, for us. Very clea Thank you, all at Ourisman Fairfax. Our 18 year old daughter was able to navigate the car buying process by herself, with your help, for us. Very clear and straightforward communication, and a great used car for her first vehicle. Probably the pleasantest experience of all the many cars we have bought, over the last forty years. Very pleased with the pre-owned loyalty engine repair guarantee, as well. More

Great communicator Brian Croy did a great job of listening to me, giving me service options, and helping me plan out future service goals. He communicated very well, an Brian Croy did a great job of listening to me, giving me service options, and helping me plan out future service goals. He communicated very well, and kept me posted on the progress my vehicle was making throughout. More

Fast Service! Fast service, Good recommendations for items that needed to be fixed/addressed. The part of the car that was worked on was left clean with no fluid s Fast service, Good recommendations for items that needed to be fixed/addressed. The part of the car that was worked on was left clean with no fluid spills, all caps and covers were tight. Greatly appreciated the customer waiting area amenities and courtesy car wash at the end. More

Great service! I Needed to have a rear light fixed that was still under warranty. Friendly, fast service. They even washed my car. I was very pleased! I Needed to have a rear light fixed that was still under warranty. Friendly, fast service. They even washed my car. I was very pleased! More

Excellence Experience Friendly no pressure. I had a great experience and am very happy with my new truck. Everyone worked together to make the process as quick as possible. Friendly no pressure. I had a great experience and am very happy with my new truck. Everyone worked together to make the process as quick as possible. Would definitely recommend the Ourisman Team. More