Ourisman Fairfax Toyota

TOYOTA COROLLA 21016 David did very good job, he is honest, courteous and outstanding services advisor, kindly explaining to me the maintenance that was made to my vehicl David did very good job, he is honest, courteous and outstanding services advisor, kindly explaining to me the maintenance that was made to my vehicle, thanks for your help. More

Unbeatable Service Department Professional associates make returning for preventative maintenance a charm. Took time to look at new vehicles while waiting, but received a very les Professional associates make returning for preventative maintenance a charm. Took time to look at new vehicles while waiting, but received a very less than warm welcome from the new sales staff (recall his name being Taye). Will avoid him when ready to purchase a new vehicle. More

Great Service My experience with this service center is just wonderful my service manager, Simon is great to work with gets me in there and out in no time. And the My experience with this service center is just wonderful my service manager, Simon is great to work with gets me in there and out in no time. And the car washes I receive are awesome as well. I have used this service center for many years and will continue to bring my cars here. EXCELLENT SERVICE!!! More

always great! I pass many other Toyota dealers to come to Ourisman Fairfax. They are always polite to me and thorough in their explanations of any service that is I pass many other Toyota dealers to come to Ourisman Fairfax. They are always polite to me and thorough in their explanations of any service that is needed.. More

Very satisfied Very happy with the service but would ask Toyota that they should look at how to control service costs through part cost reduction, labor reduction th Very happy with the service but would ask Toyota that they should look at how to control service costs through part cost reduction, labor reduction through more maintain ability, etc. I would leverage the maintenance service more frequently if the cost was less More

Friendly and quick, the easy way to buy a car This was my first time buying a car, and it was so easy! They were all so helpful and friendly that my worries were quickly quelled. Ten and Jamie are This was my first time buying a car, and it was so easy! They were all so helpful and friendly that my worries were quickly quelled. Ten and Jamie are very nice, and I got a great price. Definitely would recommend to anyone looking to buy a car. More

Rav4 36 mos. I was waiting, but mechanics took a little longer than usual. So, Mr. Hyman kindly arranged a loner car for me to use. V/R EFR I was waiting, but mechanics took a little longer than usual. So, Mr. Hyman kindly arranged a loner car for me to use. V/R EFR More

45k Service I showed up for a 5:15 appt at 5:00 and thought I might be there for a little while because I arrived late in the day as the service staff was having I showed up for a 5:15 appt at 5:00 and thought I might be there for a little while because I arrived late in the day as the service staff was having a shift change. The day crew were leaving and that left a skeleton crew for the last few hours of the day. I really dont mind because I know that if I wanted it done faster, then I could have arrainged to bring it earlier in the day when there is a full staff. It gave me a chance to chit chat with a few people that I have come to know over the years. The staff is always friendly and courteous. I was informed a few times as to how my vehicle was coming along and was made fully aware of how much everything would cost. And when it was finished, there were no surprises. In fact, it was a few dollars less than what I was originally told. My only complaint would be to install a vending machine so that anyone there after 6:00 (when the parts department closes) could get a drink or a snack. Otherwise, I had another great experience. More

Excellent Service Because the service was excellent and I needed the shuttle because of no transportation. The technician was very detailed in his explanation of the p Because the service was excellent and I needed the shuttle because of no transportation. The technician was very detailed in his explanation of the problem issues. Helped me to understand why certain things needed to be worked on. More

Very pleased Appointment process worked well. Feedback was appreciated on need to change transmission fluid and injector cleaning. Outgoing friendly personable a Appointment process worked well. Feedback was appreciated on need to change transmission fluid and injector cleaning. Outgoing friendly personable advisor . Nice waiting location with donuts More