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Ourisman Fairfax Toyota

Fairfax, VA

4.9
941 Reviews

10287 Fairfax Boulevard

Fairfax, VA

22030

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941 Reviews of Ourisman Fairfax Toyota

June 16, 2018

85k miles service Quick service, work and price as discussed, helpful service agent! Quick service, work and price as discussed, helpful service agent! Location is conv More

by car service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kozel
June 16, 2018

Great service Making an appointment was easy and changing it was just as easy. Time for service was great and nice waiting area. They even provide snacks. More

by Keydet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Allen
June 16, 2018

15k Scheduled Maintenance Prompt courteous attention by Melanie. Pleasure to work with her! She explained what would be done and added a couple of additional items that I reque More

by Samuel J Hadeed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Webster
June 16, 2018

Excellent Customer Service Always a wonderful experience. They are very organized and pro active. Great customer service. I would not go any where else for service. I have been More

by Basset2102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Armendariz
June 15, 2018

No pressure, willingness to compromise to get my business It was a pleasant experience but I did lots of homework before setting foot into the dealer. I knew what I wanted and had a pretty good idea of what More

by BnB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hoyt
June 15, 2018

Excellent service—faster than promised Brian Croy was extremely friendly, professional, and knowledgeable. He reminded me the service was free and asked if I wanted the free car wash. My More

by SchnauzerMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Croy
June 14, 2018

Great Service I stopped late one evening thinking the service department would be closed and hoping to make an appointment for the next day. I was very pleasantly s More

by happy vacationer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Koziol
June 14, 2018

Carroll Hyman is the BEST service advisor Carroll Hyman is my service advisor and he is amazing! He goes above and beyond for all of his clients. He is always kind and friendly to everyone a More

by 1RogerBacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carroll Hyman, The nice lady that got me my shuttle and the two shuttle drivers
June 14, 2018

Great salesman, Tadela D! Seemed honest and no overt pressure. You had the car I wanted with the features I was looking for. Got done with the whole process in a couple hours. More

by jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tadele
June 12, 2018

Could have been Better I have had my Tacoma service at Ourisman's a few times and have been pleased with their attention to details. This time not so much....My SA, was co More

by almost happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa
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