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Ourisman Chrysler Dodge Jeep RAM
Clarksville, MD
1,091 Reviews
At Ourisman Chrysler Dodge Jeep Ram of Clarksville we're driving Maryland, DC and Virginia home with our amazing specials, great service and huge inventory. We serve the entire DMV with new Chrysler Dodge Jeep Ram sales, Certified Used Chrysler Dodge Jeep Ram and Used Car Sales. We recommend you come to our Clarksville Chrysler Dodge Jeep Ram Dealership today to save money on a new or used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,091 reviews
March 16, 2007
I took my wife's car to Ourisman Chrysler Jeep Dodge in Clarksville, MD once for a recall. They stole the change from the car. I declared I would never return. (I know that's petty, but they should pay Clarksville, MD once for a recall. They stole the change from the car. I declared I would never return. (I know that's petty, but they should pay their people better than that!) Later, I had an urgent need to get my car worked on, and I wasn't able to drive it far (it wouldn't idle.) I decided to go to Ourisman because it was near my home. I gave them a list of a few other items that I was planning on having addressed. When Ourisman called me with the estimate, it was for over $4000.00 which was more than the car is worth. I was anticipating the work to be about $600 to $1000.00. Ourisman's estimate for the work that I actually requested them to do was overpriced ($1120 to replace 4 shocks.) Ourisman also wanted to "over-solve" some problems (replace 4 tires instead of 2.) In addition, Ourisman was recommending a lot of work for things I didn't request (Serpentine belt, tune up.) Some of Ourisman's "solutions" to my list of things to fix were unrelated to the problem. (Ex: I smell antifreeze steam in the cab when I am driving. Solution: Test the pressure in the radiator for $45.00. The pressure was good. --Now, I can see that the radiator isn't leaking by looking under my car. I suspect that there is a slow drip in the heating system's coils.-- Ourisman thought I should flush the radiator system for $120.00 more.) Even though I refused a lot of the stuff that Ourisman recommended, I had to pay "inspection fees" totaling $250. I left Ourisman very unhappy, $1000.00 poorer, and still smelling antifreeze fumes in my truck. I recommend that you stay away from Ourisman Chrysler Jeep Dodge! More
by klopex
