Ourisman Chrysler Dodge Jeep RAM

Customer service was excellent! I was immediately greeted by Mr. Wilson and asked about the vehicles that I wished to look at. Mr. Wilson was very knowledgeable about vehicle features and performanc greeted by Mr. Wilson and asked about the vehicles that I wished to look at. Mr. Wilson was very knowledgeable about vehicle features and performance. When a decision was made on a vehicle to purchase both Mr. Wilson and Mr. Ward worked extremely hard to get the best deal possible. This truly was a great car buying experience! William H. More

We were extremely pleased to work with Jim Olney. His courtesteousness and professionalism helped make the buying process an enjoyable experience. We will definitely recommend Jim to any of our friends courtesteousness and professionalism helped make the buying process an enjoyable experience. We will definitely recommend Jim to any of our friends looking to buy a new car. More

On first visit I met with one salesman, not listed above. We made an appointment for Wednesday. He called in sick. My wife and I made special arrangements to go to the dealership on Wednesday evening. Sy We made an appointment for Wednesday. He called in sick. My wife and I made special arrangements to go to the dealership on Wednesday evening. Sylvia Jeffers welcomed us and showed us the vehicle we were interested in. Her quiet style, willingness to help and excellent knowledge of the vehicle were the key factors that convinced us to buy the vehicle we finally decided on. Juan Echendia was likeable enough but he sure enjoyed talking about himself. We were comfortable with him, but our time is valuable and we spent a lot of time listening to Juan's personal stories. All in all, we had a very good experience and felt the transaction went smoothly. You have a soft spoken but very effective sales person in Sylvia. She's a gem and knows how to sell a car. More

They have a great selection and are easy to find. Not a bad drive up from DC. Super friendly group of people. I felt well taken care of. bad drive up from DC. Super friendly group of people. I felt well taken care of. More

My buying experience was painless, fair, and hassle-free thanks to Jason Kerr and the entire supporting management team. From start to finish Jason went out of his way to complete the sale without the high thanks to Jason Kerr and the entire supporting management team. From start to finish Jason went out of his way to complete the sale without the high pressure, worn out, ancient sales techniques of the past. My initial negotiation was via email and the plentiful Jeep stock brought me over 35 miles to the showroom where my trade-in was evaluated and fairly priced. Jason also helped me identify additional savings by pointing out factory incentives I had overlooked. I left the lot in my new Jeep 3 hours after arriving! More

My husband and I needed a reliable family vehicle as we have started a family and my current car was slowly showing signs of dying on us. We wanted something that we could feel good about for years to come have started a family and my current car was slowly showing signs of dying on us. We wanted something that we could feel good about for years to come. When we walked on the lot we ran into Jason after about 10 minutes of strolling around. He didn't do the sales person pressure greeting on us but simply asked if we needed any questions answered. Little did he know how many questions we had! He took us on a test drive of a Jeep Laredo but didn't put us in the flashiest thing on the lot. He knew we were price conscious so he put us in a basic model telling us we could always move up if we wanted. After a couple of weeks of asking questions, taking test drives (at other Jeep dealers in the area as well where our experiences were not as comfortable) we decided it was time to buy. My husband works late hours and Jason kindly stayed late as we worked out the deal of our car. He was friendly the entire time and took his time with us even though we didn't drive off the lot until 11pm! The only negative experiences we had were with other employees at the dealership (another salesperson told us we would be able to get discounts that weren't actually being offered and the lender was a bit rude since we had to come in late) but Jason is the reason we kept coming back and would happily go back again to buy from him. More

I went in with a specific vehicle in mind and a number I was comfortable spending and had a trade in, Mahesh went above and beyond in getting me everything I wanted, the most painless car buying experience was comfortable spending and had a trade in, Mahesh went above and beyond in getting me everything I wanted, the most painless car buying experience I ever had. I got more than I expected on my trade in and got the exact vehicle for less than the price I gave when I went in. Ourisman is an excellent dealership full of friendly employees. More

Jim was very friendly and was well informed about the jeep we were interested in.He worked with us to get to the price we were comfortable with. Juan was very helpfull in getting us a great loan rate. jeep we were interested in.He worked with us to get to the price we were comfortable with. Juan was very helpfull in getting us a great loan rate. More

I have been in a company car practically my whole career. My company went to a car allowance program, which left me looking for a car. I am not that experienced at buying cars, and needed to build up my kn My company went to a car allowance program, which left me looking for a car. I am not that experienced at buying cars, and needed to build up my knowledge. I want to thank Jason Kerr for taking so much time (hours and hours) to help me as I was looking for a car. I had so many questions, and was learning so much about Chrysler and Jeep products through Jason. Jason was very warm and friendly to me. He made me feel really comfortable, and greeted me with a really nice smile. He was very honest, and I had really good vibes about him. I appreciate all of his time answering my many questions…over my many trips to the showroom. I don’t even know how many times I came in there, but I know it was a lot! I had a very good experience at the dealership. I will recommend Jason Kerr, and an Orisman product, to everyone I know! More

Jim and the staff at Ourisman in Clarksville are great! I was in need of a new car quickly and knew that Ourisman dealerships provided excellent customer service since we have been taking my wife's car to I was in need of a new car quickly and knew that Ourisman dealerships provided excellent customer service since we have been taking my wife's car to Ourisman Honda of Laurel for service for 6 years. Jim Olney greeted me as soon as I entered the showroom and we browsed used car inventory. We test drove four cars and I made my choice (2007 Dodge Charger). Although it was quickly approaching closing time, Jim worked with the finance department to get me out the door. I was very pleased with my car purchase experience and recommend the entire Ourisman family of stores! More