Ourisman Chevrolet of Bowie

The sales team at Ourisman was extremely accommodating in attempting to locate the truck I had intended to buy. They noticed my interest on a compromise vehicle and made me an offer that was very agreeable. attempting to locate the truck I had intended to buy. They noticed my interest on a compromise vehicle and made me an offer that was very agreeable. The overall experience was pleasant. Based on this experience I plan on purchasing from the Ourisman group in the future. More

I was very satisfied with the buying experience at Ourisman. I arrived early before the dealership opened but someone came right out to greet me and offered to assist me immediately. The general manag Ourisman. I arrived early before the dealership opened but someone came right out to greet me and offered to assist me immediately. The general manager was made aware that I had driven in from some 300 miles away and she came out, shook my hand and thanked me for visiting their dealership. The vehicle was brought up from the lot to the front of the store. The salesman pointed out some of the features of the truck and asked if I had any questions before we took a test drive. When we returned he focused on our deal and kept me informed as to what was going on with paperwork, loan approval, etc. When the deal was completed I was given a voucher for a full tank of gas and thanked heartily by everyone involved in my transaction. I was treated with respect and I absolutely would, recommend these folks to anyone thinking of buying a vehicle. Steve W More

I recently purchased a 2011 Chevy Traverse and Joseph Alba was my salesman. He was very professional and informative. He stayed after closing just to make sure my needs were met. He had my vehicle waitin Alba was my salesman. He was very professional and informative. He stayed after closing just to make sure my needs were met. He had my vehicle waiting for me and also helped set up my ONSTAR and GPS. I was so happy with my new vehicle that I left items in the old vehicle which Mr. Alba helped me retrieve. I will recommend him to anyone that is in need of a new vehicle. He is very personable. More

I would recommend Ourisman Chevrolet of Bowie to anyone for sales and service. It is conveniently located to my home and I will be dropping my new car there, when it needs servicing. See Ron Stephenson for for sales and service. It is conveniently located to my home and I will be dropping my new car there, when it needs servicing. See Ron Stephenson for new car sales - an excellent man, who was extremely friendly and knowledgeable about the car I purchased. Ron I love my new car! More

I worked hard to find a dealership with an allocation for a volt and Meredith Dotson was helpful in securing the allocation and making it easy to arrive at a deal. It didn't require the time that was requir a volt and Meredith Dotson was helpful in securing the allocation and making it easy to arrive at a deal. It didn't require the time that was required in working with other dealerships that I shopped with. The information she gave me was helpful and accurate. She was willing to make commitments in writing. She gave me a timeframe to depend on and then exceeded that timeframe. When I got to the dealership, I met with Bill ? to do the sales paperwork and he introduced me to a Volt expert "Tom" to walk me through basic use of the car. Then I met with the finance person to pay for the car and understand warranty options. They took my personal check to pay for the car (from my investment account) with no questions asked. I was in and out quickly. Great experience. More

I gave this rating because my experience of purchasing a I gave this rating because my experience of purchasing a new car with Joseph Alba as my salesman was very excellent. He was very informative. It w I gave this rating because my experience of purchasing a new car with Joseph Alba as my salesman was very excellent. He was very informative. It was a very smooth going transaction. I was not rushed into my selection. He showed me a variey of cars that I asked about so I could decide which one I wanted He also agreed to drive my new car to my residence for me. My financial business with Stacy Williams was not rushed either. She explained the information to me and answered any questions. Each person that helped me with the purchase of my new car was very friendly and helpful. I would recommend them to my friends. More

Ourisman Chevrolet is a class act! Meredith with internet sales was absolutely courteous and honest. She quoted over the phone the cost of the vehicle I wanted to the penny (including tax, title, fees) - no sales was absolutely courteous and honest. She quoted over the phone the cost of the vehicle I wanted to the penny (including tax, title, fees) - no game-playing whatsoever. She arranged to have the car ready for my arrival and assigned a salesperson for all personal interactions. Ozzie, my salesperson is top of the line. Friendly, knowledgeable, professional, and ready to do more than I would expect at every turn. He knew exactly what to do and all paperwork was done efficiently. I had the pleasure to chat with Lew, the sales manager - once again an extremely accommodating person. In fact every person at the dealership said hello and was willing to help. The facility is neater and cleaner than any dealership I have seen. And there is a great selection of vehicles at the best prices around. I live over 100 miles away and would gladly take the trip again to buy my next car. Thank you Ourisman Chevrolet for an outstanding buying experience!! More

I'm 100% satisfied with my car and my experience at Ourisman. Meredith was very honest from my initial contact with the dealership all the way through the sale. She kept me in the loop as my car progre Ourisman. Meredith was very honest from my initial contact with the dealership all the way through the sale. She kept me in the loop as my car progressed through the order process and had everything lined up when I came in to pick up my car. Chris was very helpful in completing the sale and telling me about my new Volt. I also appreciated Chris picking me up at the airport in the demo Volt. More

I grew up a FORD man (my wife is the CHEVY girl.) Working with Lawrence, Lew and Herb made the transition experience a lot less painful for me in my changing of loyalty in regards to the truck I drive. On to with Lawrence, Lew and Herb made the transition experience a lot less painful for me in my changing of loyalty in regards to the truck I drive. On top of the great experience we had working with these guys, so far I am very pleased with the truck. I just got done pulling a really heavy load in our horse trailer and I must say that our new Chevy Silverado did a better job of hauling than our previous truck. Nothing like getting the job done, riding in style and being comfortable to boot . . . thanks guys! More

It was important for me to write and let you know about the outstanding customer service that was extended to me from Joseph Alba and his team at Ourisman Chevrolet . You are lucky to have them. I do most the outstanding customer service that was extended to me from Joseph Alba and his team at Ourisman Chevrolet . You are lucky to have them. I do most of my car buying research on the Internet and Joseph contacted me shortly after my online inquiry about the cars I was interested in. He was not at all pushy just very informative and when I went to the showroom he patiently explained everything in detail about all the amenities of the car. I have never had a nicer purchasing experience than at Ourisman even when all personnel that stayed 2 hours after close on a Saturday night to finish the buying process still treated me with professionalism, kindness and even humor. More importantly I think that Joseph Alba and your team are tremendous representatives for your dealership and its consistently good reputation. This is my first Chevy in more than 20 years, and I am very happy and confident with my new vehicle - a 2011 Chevy Equinox. With Joseph and the rest of your staff at Ourisman in Bowie I will gladly refer my friends and family to you! Thank you everyone! More