Ourisman Chevrolet of Bowie

A No Hassle Buying Experience!! Thank you Ozzie and Max for a great car buying experience!! I have never had a salesmen or Finance person work so hard to get me the BEST deal possibl Thank you Ozzie and Max for a great car buying experience!! I have never had a salesmen or Finance person work so hard to get me the BEST deal possible!!!! More

Issue Not Resolved I brought my vehicle to them because it would have trouble starting periodically. First time they said it was some connections, second time they repla I brought my vehicle to them because it would have trouble starting periodically. First time they said it was some connections, second time they replaced the fuel pump, and third time they couldn't find anything. Told me they couldn't test it until it failed again. After a week I picked it up and later this evening I got stuck again because it wouldn't start. I paid for services and no issue was resolved. More

Unfairly treated I was told by cheverlet of Bowie dealership that i was a valued customer, but when i took my vehicle in for service I realized that they didnt value m I was told by cheverlet of Bowie dealership that i was a valued customer, but when i took my vehicle in for service I realized that they didnt value me at all. I had an appointment for service, i arrived 15 minutes early and the service rep took a person straight of the street that did not have an appointment in front of me. That person and myself had the same exact issue with our vehicles, but i was told that they took him first becasue he was paying with cash and that i was paying with an extended warranty. I was appalled, i reached out to the service manager and he confirmed that this is what they practice at this dearlership. He never apologized for his staff or the dissapointment in service that i received. I then reached out to the general manager but never receieved a response. This so called valued customer will never return. More

Great Guidance and Service Shanise is an absolute gem! I completely enjoyed doing service with her, it honestly felt like I was doing service with family. She gave amazing guida Shanise is an absolute gem! I completely enjoyed doing service with her, it honestly felt like I was doing service with family. She gave amazing guidance as far as helping my credit score and establishing better credit. I highly recommend her when going through the car buying process. She took her time and explained everything to me and made the process very easy. More

Most pleasant car buying experience! Ourisman Chevrolet of Bowie was hands down the best dealership we worked with throughout our car buying process. From the very beginning communicatio Ourisman Chevrolet of Bowie was hands down the best dealership we worked with throughout our car buying process. From the very beginning communication was great and the staff was very personable, specifically Meredith Miller and Kegan Williamson. I cannot express how grateful I was for the wonderful customer service. Buying a car is a big purchase, so their attentiveness and patience was greatly appreciated. And not only were they wonderful to work with, but they gave us the best price. Unfortunately we plan to have our new car for many years to come, so I won't be able to be a repeat customer any time soon. However I am telling anyone I know that if they are in the market for a new car to come directly to this dealership. Thank you again Meredith and Kegan, (and Max) and the rest of the Ourisman Chevrolet of Bowie family! More

Great Car Buying Experience! I would like to thank Ms. Shanise Craft, Ms. Meredith Miller and Mr. Ozzie Turner for a great car buying experience! Words cannot express my gratitude I would like to thank Ms. Shanise Craft, Ms. Meredith Miller and Mr. Ozzie Turner for a great car buying experience! Words cannot express my gratitude and appreciation for such wonderful service! Ms. Craft, Ms. Miller and Mr. Turner were courteous, professional, understanding and accommodating. Excellent customer service! Thank you! More

Great car buying experience - January 2016 Certainly do recommend Ourisman Chevrolet of Bowie!!! ...saw some listings online and decided to drop by the dealership. The staff was very cordial. Certainly do recommend Ourisman Chevrolet of Bowie!!! ...saw some listings online and decided to drop by the dealership. The staff was very cordial. Ozzie greeted me when I came through the door then introduced me to Brittney. Brittney was great!!!... very patient and was with me through pretty much the entire process. She showed me different vehicle options, walked the lot with me, took me on a test drive, listened to my situation, explained the process and options to me, and helped me feel reassured that they'd take care of me. She is very professional but made the experience enjoyable. No pressure... straightforward... and worked with my unique situation. EXCELLENT CUSTOMER SERVICE!!! Shanise handled my financial situation delicately but realistically. Financing came through and I have my new vehicle. It has been almost a month and I must say that I'm very pleased with the entire experience. Thank you, Brittney, Shanise, and Ozzie. More

Schedule oil change and tire rotation Very satisfied service!!! I came on for a scheduled oil change and tire rotation. Mr. Ken Brady was very friendly and made sure that my car was ta Very satisfied service!!! I came on for a scheduled oil change and tire rotation. Mr. Ken Brady was very friendly and made sure that my car was taken care of. I will be coming back in a few weeks to have some maintenance done to my car and I will make sure to schedule my service needs with Ken Brady!! Thanks for the great service! D. Barnes More

Interaction, professionalism , commitment to close the sale. It was a great experience visiting this dealership. Mr. Derrick Banks was super friendly and nice. We got plenty of time to talk with each other and It was a great experience visiting this dealership. Mr. Derrick Banks was super friendly and nice. We got plenty of time to talk with each other and it wasn't a rush. This was hands down the best dealership I have ever worked with and this is not my first rodeo. Mr. Derrick Banks Didn't promise anything that he couldn't deliver and then some right down to financing. "Great Job" in sealing the deal.The financing worked out to fit my budget! Thanks to everyone who stayed late to make it happen! Top notch all the way around from start to finish! My purchase was at least 2-1/2 years ago but no time like the present to give the proper xxxxxxand accolade's. Purchase a Chevy 2012 Suburban. sometimes the process is to long and there's other times patience pays off for you. Yes, I am back on line looking for deals that I can afford to live with not in. L. "GDOC" C. More

Happy!!! I was looking for a Chevy Tahoe LTZ Went to Ourisman Bowie. They did not have all the things I wanted but found just want I wanted in a day or so. I was looking for a Chevy Tahoe LTZ Went to Ourisman Bowie. They did not have all the things I wanted but found just want I wanted in a day or so. More