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Ourisman Chevrolet Buick GMC of Alexandria
Alexandria, VA
147 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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147 Reviews of Ourisman Chevrolet Buick GMC of Alexandria
January 04, 2026
Denis provided excellent customer service during my recent service visit to Ourisman, getting my vehicle in and out quickly, and getting all maintenance done effectively. recent service visit to Ourisman, getting my vehicle in and out quickly, and getting all maintenance done effectively. More
by zbarnes2110
Employees Worked With
Denis
January 02, 2026
Absolutely wonderful experience! Car was dead and wouldn’t hold a charge in battery- as suspected needed a new battery. They were kind, quick and professional from start to finish. W Car was dead and wouldn’t hold a charge in battery- as suspected needed a new battery. They were kind, quick and professional from start to finish. Will return for sure and recommend to all. More
by Lm.ganoni
Employees Worked With
Jesse
October 29, 2025
The entire staff made my wife and I feel comfortable and helped us make an intelligent choice. They were very patient with us and when the time came to make the purchase, the process was quick and smooth. W helped us make an intelligent choice. They were very patient with us and when the time came to make the purchase, the process was quick and smooth. We felt like they did their best to match our budget. More
by Manaswi
Employees Worked With
Jeff
October 28, 2025
We brought our Silverado Black Widow in for service and it sounded like the service technicians were familiar with his model but in dropping off our truck the evening before they were not, so we were unabl it sounded like the service technicians were familiar with his model but in dropping off our truck the evening before they were not, so we were unable to get all of the work needed performed this day but in picking up our truck we met Destiny who talked us through the service that was performed and was knowledgeable on the vehicles they serviced so we were able to find the parts for our Black Widow to have them installed at a later date within the next few weeks. She helped us sigh relief knowing that our vehicle will be taken care of before the winter months begin. Thank you again to Destiny for going above and beyond. The Royals More
by svjjblake
Employees Worked With
Destiny Alston Vehicle Service
August 22, 2025
A very Happy out of state roadtrip Traveler that stopped here that needed an asap oil change 🙃 it was a blessing, to find here such an amazing staff and superb service! They are very organized, the way the here that needed an asap oil change 🙃 it was a blessing, to find here such an amazing staff and superb service! They are very organized, the way the service dept is set is wow! They are very friendly, professional, knowledgeable and most importantly they are understanding to the needs, urgency and situations that can happen 🫶 that is priceless!! Also would like to mention , the beautiful collection of photographs on display in their hallway ! It speaks very clearly about the quality of business they been enduring for years ! Superb!! Priceless!! And makes you feel well taken care that is a Magnificent feeling ❤️ Thank you, thank you ! Blessings! More
by Celycintron
Employees Worked With
Jonathan Romero, Rachael Heffner, Troy Nieves
July 10, 2025
From the very start a few months ago through the entire purchasing experience, our salesman, Marck, provided exceptional customer service. When we first engaged Marck at Ourisman, we were simply researchi purchasing experience, our salesman, Marck, provided exceptional customer service. When we first engaged Marck at Ourisman, we were simply researching vehicles and going through a deliberate process of elimination to determine the best vehicle for our family. Marck was polite, professional, and very knowledgeable about the Chevrolet and GMC product lines. He patiently answered all of our questions and never tried to "push a sale" on us. We appreciated his approach. When the time came to narrow down our search and select a vehicle, Marck maintained his professional "no pressure" approach. In addition to the GMC Canyon being the vehicle we selected, Marck's professionalism is what made us choose to purchase the vehicle from Ourisman. Marck walked us through the entire process and made this the best vehicle purchasing experience we've had in nearly 30 years of buying cars. Due to the focus on customer service and customer satisfaction we experienced at Ourisman, we will be purchasing our next vehicles from this dealership. Mark and the Ourisman team should be commended for their professionalism and focus on customer satisfaction. More
by Howard F Hall
Employees Worked With
Marck
July 07, 2025
Everyone from Nicole at the front management desk; to Alex, my sales rep; to Colin with the complete guidance; to Ricky, with the car prep;and to Harmid in finance. I have never had such a RESPECTFUL and Alex, my sales rep; to Colin with the complete guidance; to Ricky, with the car prep;and to Harmid in finance. I have never had such a RESPECTFUL and CARING car purchasing/leasing experience as the team at Ourisman on Richmond Highway……..there was never a “pushy” experience and I, as a business owner am aware of this and grateful. More
by Ecjeter
Employees Worked With
Nicole-Colin-Alex-Ricky-Hamid
June 10, 2025
woking with Abdula and Anoosh was great. even when the vehicle i ordered came in and had a problem from factory they made sure to make it right even when the vehicle i ordered came in and had a problem from factory they made sure to make it right More
by ppaul92
Employees Worked With
Abdula and Anoosh, Rachael Heffner, Troy Nieves
