Ourisman Chantilly Toyota

Great Service and Nice Facility Brought my new Corolla in for it's first service. James was great! Got me all checked in and showed me to the customer waiting area. Service was done Brought my new Corolla in for it's first service. James was great! Got me all checked in and showed me to the customer waiting area. Service was done in a good time frame and he even washed it for me. Great service experience and will definitely schedule with James again. More

Awesome car buying experience Easy and perfectly handled every step of the way by every person involved. Top notch professionalism at its finest. Very impressed. Highly recommend! Easy and perfectly handled every step of the way by every person involved. Top notch professionalism at its finest. Very impressed. Highly recommend! A dealership model others should strive for. More

New Toyota Camry 2018 purchase Ashish Sikka was very helpful. He clearly understood our needs and provided us with relevant choices and helped us close the purchase within a week Ashish Sikka was very helpful. He clearly understood our needs and provided us with relevant choices and helped us close the purchase within a week More

Typical top notch service from James R and his team. James R. always gives me excellent service for my Tacoma. I appreciate that he doesn't oversell services and does what I need instead of selling extra James R. always gives me excellent service for my Tacoma. I appreciate that he doesn't oversell services and does what I need instead of selling extra. More

Midlife crises for my Toyota Camera The job was expensive but a necessary evil. The filters needed changing, the car could not breath. The joints needed replacing, the rubber had dried The job was expensive but a necessary evil. The filters needed changing, the car could not breath. The joints needed replacing, the rubber had dried out and was cracking, and most of all my tires were almost ball. A very, very expensive job, the best thing is that I did not have to call a rental company to get a car while my car was being worked on, and I could afford the rental fee. :) Thank you for your rental cars, they are a life saver when I have to get to work. More

Had 40,000 mile service performed on my 15 Highlander I am glad that Stacey King has joined your service team. I had a Nissan Armarda prior to my Highlander. Stacey was my service rep and Nissan and I a I am glad that Stacey King has joined your service team. I had a Nissan Armarda prior to my Highlander. Stacey was my service rep and Nissan and I absolutely loved her. I am so glad she is at the Toyota dealership. She is super friendly, and very thorough/detail oriented when it comes to the vehicles she is responsible. She listens and documents customer complaints and makes sure every issue is addressed. She is/will be a great asset to this dealership. More

Jose Romero Jose has been servicing my Rav 4 since purchase. He is very knowledgeable and courteous. I always schedule my service appointments with him knowing Jose has been servicing my Rav 4 since purchase. He is very knowledgeable and courteous. I always schedule my service appointments with him knowing he will not up sell me. More

Professional service, speedy, everyone is friendly Professional service: People know what they're doing, one can move through the service process easily. Speedy: Didn't take very long to writeup tic Professional service: People know what they're doing, one can move through the service process easily. Speedy: Didn't take very long to writeup ticket, get a shuttle, pay the cashier, and get the car when ready to go. Everyone is friendly: Lots of folks giving smiles and greeting people in a nice manner. {never felt like I was a bother to be in the dealership}. Extra: Glad that there is a shuttle from dealer to local offices, is big reason why come to Ourisman Chantilly. More

Great deal I received an incentive from Toyota financial to trade in my 2016 for a 2018 with no money down and the monthly payments about the same. Denise took c I received an incentive from Toyota financial to trade in my 2016 for a 2018 with no money down and the monthly payments about the same. Denise took charge and closed the deal. More

Professional and upfront Very professional, upfront, and informative about service and willing to correct any problems with vehicle even if it means providing a loaner. I did Very professional, upfront, and informative about service and willing to correct any problems with vehicle even if it means providing a loaner. I didn't rate or comment on price because I'm still under free dealer servicing. More