Ourisman Chantilly Toyota

Dropping off the van for the back door recall fixtures Very professional and friendly staff, prompt service. Stacy was great in making the procedure easy and pleasant. Thanks very much. The driver who to Very professional and friendly staff, prompt service. Stacy was great in making the procedure easy and pleasant. Thanks very much. The driver who took me home was very polite and prompt as well. More

Get best treatment as a customer at Ourisman Ourisman Chantilly Toyota really earns your loyalty as a customer. They have beaten competing internet prices on all our return purchases. The buyin Ourisman Chantilly Toyota really earns your loyalty as a customer. They have beaten competing internet prices on all our return purchases. The buying experience is pretty painless, with great digital automation for what used to be "all the paperwork". Super service, great sales team and top quality managers. More

Pleasant Everyone was very helpful and interested in my satisfaction. I was not planning on buying a car that day. I was just looking. After negotiating with Everyone was very helpful and interested in my satisfaction. I was not planning on buying a car that day. I was just looking. After negotiating with Denise, I decided to make my purchase . Denise had sold us cars previously and we were very satisfied with them and her handling of the transactions. Therefore, I was interested in dealing with her again and I was not disappointed. More

Great I felt like there was a personal touch through out each step of the process. Amer was great, not pushy or high pressure. The finance team was also gre I felt like there was a personal touch through out each step of the process. Amer was great, not pushy or high pressure. The finance team was also great to work with. More

Front start to finish, the experience was seamless! Thanks for the excellent services you provided, also the hospitality while we waited for our vehicles, My daughter was worried about getting her vehi Thanks for the excellent services you provided, also the hospitality while we waited for our vehicles, My daughter was worried about getting her vehicle inspected, as it was due, and you did it for her and she was ecstatic. Thanks again Ourisman. More

negotiaton process went smoothly When coming to a final price, they didn’t jerk our chain and make us wait while they ‘went to their manager’. We knew what we wanted to pay and they When coming to a final price, they didn’t jerk our chain and make us wait while they ‘went to their manager’. We knew what we wanted to pay and they did what they could to keep us from walking out and quickly. More

Excellent service representative. Done on time. On time service.. Donald was very help and explained everything to us. We have purchased three vehicles fro this dealership. Our sales person, Marc On time service.. Donald was very help and explained everything to us. We have purchased three vehicles fro this dealership. Our sales person, Marcel is always friendly. More

Jose Romero Delivers Great Customer Service I brought in 2 Toyota 4 Runners for major repairs - Jose and I went through in detail what each car needed and he provided a spot on estimate for both I brought in 2 Toyota 4 Runners for major repairs - Jose and I went through in detail what each car needed and he provided a spot on estimate for both. During the day, he called to provide regular updates on the estimate as well as the repair status of each car. The cars were ready for pickup the next day and check out was easy. I don't know what has happened in the past year or so, but my experience with the service department is so much better than it used to be. I can't say enough about Jose and his attention to detail and the little things he does to ensure his customers are taken care of. It was also good to see Mike Hillyard - when Mike is around, I know things are going to run smoothly. More

Excellent from drive-in to drive-out Greeted promptly, service explained and performed as requested and delivered when requested. Very friendly, courteous and accommodating, always relia Greeted promptly, service explained and performed as requested and delivered when requested. Very friendly, courteous and accommodating, always reliable. Won’t take my car anywhere else. More

Excellent Customer Service Valet Driver number 1 Excellent Customer Service,went in detail with the Vehicle,In and out not a long wait.would be going back Ourisman Fairfax Toyota in chantilly is the Excellent Customer Service,went in detail with the Vehicle,In and out not a long wait.would be going back Ourisman Fairfax Toyota in chantilly is the best More