Ourisman Chantilly Toyota

Excellent Bottom line, service was fine in all aspects. I have been to this dealership many times over the years, and I have no complaints to date. Bottom line, service was fine in all aspects. I have been to this dealership many times over the years, and I have no complaints to date. More

Highly recommend Prompt polite honest. Cost half of their original estimate. Wonderful staff and service. I highly recommend this honest talented group of people at To Prompt polite honest. Cost half of their original estimate. Wonderful staff and service. I highly recommend this honest talented group of people at Toyota service cgantilly More

Greta service I bought my highlander here 8 yrs ago and continue to service car here. Great service! On this visit I worked with Denise Myers on buying a new Rav4 I bought my highlander here 8 yrs ago and continue to service car here. Great service! On this visit I worked with Denise Myers on buying a new Rav4 in a few months. She made it easy to get all of that organized so when the time comes, I'm ready to go! More

i am very very happy with my new car customer service is so awesome and very professional ...thanks to salesman david hall and also mr manager david timoner as well to make it happen for customer service is so awesome and very professional ...thanks to salesman david hall and also mr manager david timoner as well to make it happen for my wife. More

Amazing friendly service The service was excellent and very prompt. I was treated just as well as if I had come to buy a new car instead of coming in for service that was tota The service was excellent and very prompt. I was treated just as well as if I had come to buy a new car instead of coming in for service that was totally free. Stacey King was extremely nice and helpful, genuinely kind. Made me feel just as important as any other customer. I'm definitely going to come back when I begin shopping for a new car. More

2018 Rav4 In January 2018 I purchased a 2018 Toyota Rav4 from Toyota Ourisman Chantilly. My sales agent Charles Hall was very professional and knowledgeable ab In January 2018 I purchased a 2018 Toyota Rav4 from Toyota Ourisman Chantilly. My sales agent Charles Hall was very professional and knowledgeable about the vehicle and answered all questions quickly. Sales Manager Arlo Guthrie also provided excellent customer service. Both personnel made the buying experience as smooth as possible. Ryan in Finance, Gus who helped educate me on the vehicles electronics and Heeman were all team players and helpful in the process. More

Excellent response and service Mike, one of the service managers, was very quick to return my phone call. They were able to see me that day at my convenience. The problem with my Mike, one of the service managers, was very quick to return my phone call. They were able to see me that day at my convenience. The problem with my door was part of the service recall. It turns out it was a latch issue. They resolve the problem quickly and I was on my way. More

Recall Had a very pleasant experience at Ourisman chantilly Toyota while having my car serviced for a recall. The Toyota rep emailed me once my part had arr Had a very pleasant experience at Ourisman chantilly Toyota while having my car serviced for a recall. The Toyota rep emailed me once my part had arrived and asked me to schedule an appointment. They were extremely flexible with Finding a time that was convenient for me to visit. I dropped my vehicle off and received a call several hours later letting me know the work was complete. The following day I returned to pick up the vehicle and as met by an extremely pleasant woman who more completely intent on making sure I was happy and satisfied with my visit. She went above and beyond. Great job! More

Great service on my van I brought my van in for routine maintenance and got it back as expected and within the time frame discussed with me. I have no complaints I brought my van in for routine maintenance and got it back as expected and within the time frame discussed with me. I have no complaints More

Great deal, excellent customer service. I’m happy with my new Tacoma, Ourisman Chantilly made the process simple and they provided me with excellent customer service. Thank you Ourisman To I’m happy with my new Tacoma, Ourisman Chantilly made the process simple and they provided me with excellent customer service. Thank you Ourisman Toyota!!! More