Ourisman Chantilly Toyota

Quality dealership This location has excellent sales and service. We have had many cars over the years and this dealership is by far one of the best we have experienced This location has excellent sales and service. We have had many cars over the years and this dealership is by far one of the best we have experienced. Heeman Yang is our go to senior sales manager and highly recommended to give you the best pricing. He also assisted us for a potential out of state purchase for our daughter. The service department is also outstanding and as important a factor in our auto selection as sales. More

The timing was great! Jeremy was very attentive and helpful; they provided us with a rental car. We had to take our van due to a recall. So far, Good experience, the Jeremy was very attentive and helpful; they provided us with a rental car. We had to take our van due to a recall. So far, Good experience, the issue was fixed the same day it only took few hours to receive a call from Jeremy Dunay that the car was ready. Good Service More

Polite The service department staff are always polite e professional when addressing my service orders. The environment is comfortable and the waiting perio The service department staff are always polite e professional when addressing my service orders. The environment is comfortable and the waiting period is reasonable. I’ll return happily to have my vehicles serviced at your dealership. More

Ourismann's Puts a Capital 'S' in Service The staff, from top to bottom, excels in customer service. They have served me well over the last eight years with two Toyotas. Great going, Ourisman The staff, from top to bottom, excels in customer service. They have served me well over the last eight years with two Toyotas. Great going, Ourismann Chantilly Toyota! More

Initial use of Service Department Jeff and I had a little burp in my first service call with Ourisman Chantilly but he recovered very nicely. The burp was no fault of Jeff and he did Jeff and I had a little burp in my first service call with Ourisman Chantilly but he recovered very nicely. The burp was no fault of Jeff and he did what he could to get everything back on track. Very good customer support. More

Regular Service - Gold Star Customer Service Continued to meet the high expectations that this service center has set for excellent service. We are always pleased with the service we receive and Continued to meet the high expectations that this service center has set for excellent service. We are always pleased with the service we receive and this visit was no different. More

Awesome experience buying from Denise Denise is awesome. I will recommend her to anyone in the market for a new Toyota. I told Denise in an email what vehicle I wanted and it was ready f Denise is awesome. I will recommend her to anyone in the market for a new Toyota. I told Denise in an email what vehicle I wanted and it was ready for me when I arrived. She gave me no hard sales and no BS. She listened and made it easy. More

Service rep had a friendly manner and asked questions to find out if I had any issues with the vehicle, he contacted me promptly ad informed me of the recomm rep had a friendly manner and asked questions to find out if I had any issues with the vehicle, he contacted me promptly ad informed me of the recommendation from the mechanic. All issues were addressed, I am pleased with the way this service appointment was handled. More

great service Your cashier staff however were talking bad about a coworker and how he treats cosutmers and someone said (maybe a supervisor) how if " he heard that Your cashier staff however were talking bad about a coworker and how he treats cosutmers and someone said (maybe a supervisor) how if " he heard that he would be fired on the spot" not exactly what one likes to over hear...praise in public, correct in private. the ladies need to let supervisors know whats going on but not exactly in that public of a setting. And they need to remember they talking loudly everyone could hear them More

The service team is friendly and helpful. I have taken my vehicles to be service here many times. And the staff are helpful and courteous. I will continue to bring my vehicle to be serviced he I have taken my vehicles to be service here many times. And the staff are helpful and courteous. I will continue to bring my vehicle to be serviced here as long as they remain friendly and courteous to me and my family. More