Ourisman Chantilly Toyota
Chantilly, VA
Filter Reviews by Keyword
By Type
880 Reviews of Ourisman Chantilly Toyota
Awesome! To the point people with excellent knowledge of car We purchased 2 cars in 2005 and was not sorry about that purchase. We came in and spoke to Amer who is an excellent salesman and purchased an Avalon We purchased 2 cars in 2005 and was not sorry about that purchase. We came in and spoke to Amer who is an excellent salesman and purchased an Avalon Limited. Mr. Guthrie was most helpful as well. Great experience. Would hig(lay recommend them both. More
Best new car purchase experience! I was looking for a small SUV. We already owned two RAV4s, so I knew what I wanted. I looked at three Toyota dealerships. The price was the same, th I was looking for a small SUV. We already owned two RAV4s, so I knew what I wanted. I looked at three Toyota dealerships. The price was the same, the difference was Denise, so I bought the RAV4 from Ourisman Chantilly. I will recommend Denise to any of my friends looking for a car. More
Took way too long I was there for four hours and I hate the BS of having to go and "talk" to the manager. Everyone was really nice though. I was there for four hours and I hate the BS of having to go and "talk" to the manager. Everyone was really nice though. More
Done in no time David & Denise were great to work with and helped us get multiple vehicles of the same type in very little time on no notice. We'll definitely be back David & Denise were great to work with and helped us get multiple vehicles of the same type in very little time on no notice. We'll definitely be back to Ourisman Chantilly. More
As always, very nice experience Our Avalon was taken right away and returned as predicted. A special thanks for supplying donuts and hot chocolatier, mmmmmm! This was the 1st servic Our Avalon was taken right away and returned as predicted. A special thanks for supplying donuts and hot chocolatier, mmmmmm! This was the 1st service for our new Avalon. We had our previous car, a 2008 Avalon service at the Chantilly center for as long as we owned the car and have always been happy with the service. I will add though, I fully believe we were charged every penny possible for our purchase of the 2008 Avalon. That is exactly why we did NOT buy the 2018 from Ourisman Chantilly. Thank you for listening Richard Wiley Cell - 571-606-0085 Home - 703-818-3735 More
Good experience and friendly staff We do not like sales associates who hover, repeatedly ask the same questions, or try to force a sell. We were upfront with Gabe we were going to test We do not like sales associates who hover, repeatedly ask the same questions, or try to force a sell. We were upfront with Gabe we were going to test drive first; no talk of financing, trade-in, or money down. Gabe honored that request. He was very informative answering any questions WE had about the car. I felt comfortable working with him, not once did I feel he deferred to my husband when I asked a question (its happened in the past). I want to stress if Gabe had not been friendly, not honored our request, or had made me feel like less than human; we would never have entered and most definitely would not have purchased from this dealer. The most important thing for us was getting someone who listened to our questions, answered knowledgeably, and was easy to work with. More
Super place to buy and service I had a wonderful experience- twice within 6 weeks! My daughter had a car accident with the first car and it was a total loss. So I went back and was I had a wonderful experience- twice within 6 weeks! My daughter had a car accident with the first car and it was a total loss. So I went back and was treated amazingly well. More
I had two great experiences in one! I had my leased Sienna serviced and inspected prior to buying it. Mike Hilyard was outstanding AS ALWAYS - checked me in quickly and with a friendly d I had my leased Sienna serviced and inspected prior to buying it. Mike Hilyard was outstanding AS ALWAYS - checked me in quickly and with a friendly demeanor. He moved me through as quickly as possible. Didn't pass inspection due to tires. Mike helped me understand my tire buying options and didn't try to sell me on the high-end option. In fact, he recommended the least expensive and even called one of his service technicians to make sure they were the best ones for my car. I've always had a great experience with Mike! Also want to recognize and thank Timor Piracha in the Finance department. He really helped me throughout the lease-to-buy process, walked me through the paperwork signing process quickly but thoroughly and didn't try to pressure me into taking any extended coverages (although he did explain them). He has a very pleasant and professional way about him as well; I hope he moved up the corporate ladder. I know own two cars through Ourisman Chantilly and plan to buy many more... More
Great experience and competitive prices After visiting 5 dealers, my wife and I found that Ourisman chantilly toyota had the best customer service online and in person. Their prices are awes After visiting 5 dealers, my wife and I found that Ourisman chantilly toyota had the best customer service online and in person. Their prices are awesome and I wouldn't go anywhere else. More
Good experience with Mr. Sherzada. It was an excellent experience to work with Mirwais Sherzada, polite, patient and honest. I wish all sales can be like Mr. Sherzada. I'd like to intro It was an excellent experience to work with Mirwais Sherzada, polite, patient and honest. I wish all sales can be like Mr. Sherzada. I'd like to introduce him to any friends interested in Toyota. More