Otto Chrysler Dodge Jeep Ram

Very friendly and easy to work with. Kept me informed on progress I have no p Complaints Kept me informed on progress I have no p Complaints More

Will always be "return customers" Greg was great both times we have purchased a vehicle.. times we have purchased a vehicle.. More

It was a great experience, and Greg was phenomenal in helping us with our new car. helping us with our new car. More

Always honest and fair to deal with. Service is always fast and on time as promised. Service is always fast and on time as promised. More

I am very happy with the Otto and buying the process. Great please to buy a vehicle. Great please to buy a vehicle. More

I’ve been very happy with this dealership on everything up until my last visit. On my last visit I was happy with all but one issue. I have a rust bubble growing on the hood of my Jeep and I asked them to up until my last visit. On my last visit I was happy with all but one issue. I have a rust bubble growing on the hood of my Jeep and I asked them to look at it and put a claim in for me to get it taken care of. The service department agreed that it was an issue but said they couldn’t help me. They told me I needed to find another dealership that has a body shop. I contacted Nemer in Queensbury, New York and they wouldn’t help me either because I didn’t purchase my vehicle there. They said they were backed up and had to take care of their customers first. So much for future possible customers. Also they said that they didn’t have a body shop either but that Otto doesn’t need one to put the claim in for me. I’d just like to get this issue taken care of and I’m not sure where to turn next outside of just having it fixed at my friends body shop and then he will bill JEEP. Thank you More

Amanda throne the service girl was amazing at her job and made everything be super easy. made everything be super easy. More

Very helpful. Got our truck in and fixed in a very timely manner. Great experience Got our truck in and fixed in a very timely manner. Great experience More

Went there for my car to be checked found tires needed. They were replaced that day not the tires I first choose but they got them right away. They are great Second time went for alignment. It took awhil They were replaced that day not the tires I first choose but they got them right away. They are great Second time went for alignment. It took awhile but the job was done.Satisfied. Also requested to look at my front sensors. They said had to order new sensors. Third time they replaced front sensors took a very long time and they gave me a courtesy car to go home. Nice. Fourth time, car was set, on the way home the sensors were no longer working. Returned the car, again they gave me a courtesy car. Three days later picked up the car and is great. No more issues. Amanda kept us informed during the whole procedure which is nice. More

We had a great experience with Otto. They were great to work with and not high pressure. They were great to work with and not high pressure. More