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This rating includes all service center reviews, with more weight given to recent reviews.
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1,384 Reviews of Otto Cadillac - Service Center
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February 06, 2024
On time service, great communication and attention to details, friendly people Dealership has a welcoming atmosphere with a comfortable waiting area details, friendly people Dealership has a welcoming atmosphere with a comfortable waiting area More
by HERKIMER12023
Verified CustomerEmployees Worked With
Bill Mclean
February 05, 2024
Service was fast. Bill was sociable and knowledgable. I've been to other Cadillac dealers for service and none of them can hold a candle to the customer service experi Bill was sociable and knowledgable. I've been to other Cadillac dealers for service and none of them can hold a candle to the customer service experience at Otto Cadillac. For lack of a better phrase, I felt like I was family. My Escalade has been in my family since new for 17 years, and I will be taking it back here for other things. More
by Riyad031998
Employees Worked With
Bill McLean
February 05, 2024
Simple great experience Staff is really nice help full Help me out to fix my car in great manners Help me out to fix my car in great manners More
by shif299
February 03, 2024
Amber is amazing it all went well Otto took care of my problem quickly and even cleaned my car problem quickly and even cleaned my car More
by srank
February 02, 2024
The dealership has a platinum atmosphere. The technicians are comprehensive. I had a stressful experience with the advisor on my last visit. The technicians are comprehensive. I had a stressful experience with the advisor on my last visit. More
by volvoeddie
February 02, 2024
It was good and fast. Waiting area was clean and the coffee was good Thank you Waiting area was clean and the coffee was good Thank you More
by smallsjames55
February 02, 2024
Professional, efficient and personable My experience with Otto Cadillac made the purchase of a vehicle tollerable. There efficiency, professionalism , and patience is why I am a loyal customer purchasing/ le Otto Cadillac made the purchase of a vehicle tollerable. There efficiency, professionalism , and patience is why I am a loyal customer purchasing/ leasing several vehicles from them. More
by hpesoj59
February 01, 2024
Really do like Otto Cadillac. The service is excellent. Glad we have purchased our 2018 XT5 The service is excellent. Glad we have purchased our 2018 XT5 More
by caded11
