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Otto Cadillac - Service Center

Albany, NY

4.7
1,383 Reviews

1,383 Reviews of Otto Cadillac - Service Center

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February 15, 2024

Quick, efficient, effective, kind, and fair. Bill is very warm and has secured Otto Cadillac more future business. He probably should get a raise too. More

by Universalmuscle
Recommend Dealer
Yes
Employees Worked With
Bill Mclean
February 15, 2024

Service is always very prompt and courteous. Customers are treated respectfully, and the dealership is extremely clean and welcoming. More

by JEFFREY BALTES
Recommend Dealer
Yes
Employees Worked With
Bill McLean, Kelsey
February 14, 2024

Everyone was very professional Very courteous and efficient service Thank you very much have a great day More

by K.ROSS115
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
February 14, 2024

Outstanding experience, very professional, they kept me informed, answered my questions and did quality work. More

by dennis.deeley
Recommend Dealer
Yes
Employees Worked With
Bill McLean
February 14, 2024

Great No It was great as always wonderful service Fantastic Stupendous Amazing Wonderful Incredible Courteous More

by eddie@salisburyreservices.com
Recommend Dealer
Yes
Employees Worked With
Bill
February 13, 2024

Fixed everything I asked for and the detailing looks great! Great communication. Fixed everything I asked for. I have no complaints. More

by Emilyrae8022
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
February 13, 2024

The experience was perfect, kind people, courteous, extremely professional. 100% of my business in the future More

by Markgwiz
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 18, 2024 -

Otto Cadillac responded

Thank you for your kind words. We truly appreciate your review and your business! Kindest Regards, Meghan Serrell General Manager Otto Cadillac 518-869-5000 mserrell@ottocars.com

February 12, 2024

Always the best we have ever dealt with every single time!!!! From the moment I walk in until the moment I drive out... More

by RBLACKMAN
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
February 12, 2024

Excellent communication Clean showroom- easy to work with and very friendly They were like family More

by afd601
Recommend Dealer
Yes
Employees Worked With
Bill. Amber
February 10, 2024

Bill and Kelsey are very friendly and professional! They are always helpful and easy to work with! More

by tinamturner
Recommend Dealer
Yes
Employees Worked With
Bill & Kelsey in Service department
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