
Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Otto Caddy: Luv this joint From setting appointment to getting me out in under an hour, as promised, Bill McLean was the best! Courtesy car wash is a classy touch. So glad I c From setting appointment to getting me out in under an hour, as promised, Bill McLean was the best! Courtesy car wash is a classy touch. So glad I chose OTTO! More
Excellent They treat you with respect courteous kindness doesn't feel like a service center feels like your best friend's garage. I'm recommending a raise for a They treat you with respect courteous kindness doesn't feel like a service center feels like your best friend's garage. I'm recommending a raise for all of them outstanding job More
The process was made easy. Sean and Ian were really helpful getting me through this process from picking out the car to funding to driving away in a beatiful Cadillac Coupe! Th Sean and Ian were really helpful getting me through this process from picking out the car to funding to driving away in a beatiful Cadillac Coupe! Thanks guys! More
Feels like home at Otto I purchased my car in 2009 & ever since then, I’ve taken my car to Otto for scheduled maintenance and emergencies. I’m on a first-name basis with ever I purchased my car in 2009 & ever since then, I’ve taken my car to Otto for scheduled maintenance and emergencies. I’m on a first-name basis with everyone & feel respected by everyone, especially Bill McLean who answers all my detailed questions & is patient when dealing with my ”extreme attention to detail.”. I know I pay a little more having work done at the dealership but it’s worth it. They’ve never steered me wrong or tried to sell me a repair I didn’t need. I trust them. This last visit, I also spent time with Ian while I explored extending my warranty. There was no high-pressure sales pitch & I felt at ease dealing with him. Thank you! Krista Hawk More
Roger Makes it easy Roger Prentiss make our service as easy a possible. Always communicates and always makes sure that I know where my Cadillac is parked. Great all aroun Roger Prentiss make our service as easy a possible. Always communicates and always makes sure that I know where my Cadillac is parked. Great all around! More
Used Vehicle Acquisition It's always a pleasure to walk into this dealership. Everyone is friendly and knowledgeable. The process was seamless. I would recommend Otto Cadillac It's always a pleasure to walk into this dealership. Everyone is friendly and knowledgeable. The process was seamless. I would recommend Otto Cadillac to everyone. More
Sevice As usual, service was excellant, on time and cleanly done. Even the show room was Spic and span. Thanks a million OTTO. I'll be a returning customer. As usual, service was excellant, on time and cleanly done. Even the show room was Spic and span. Thanks a million OTTO. I'll be a returning customer. More
Great Experiencs Great job with the service center! They fixed my car quickly, gave me a loaner and what I really like is they do an inspection of the vehicle and wash Great job with the service center! They fixed my car quickly, gave me a loaner and what I really like is they do an inspection of the vehicle and wash the car! More
excellent service in the service department Bill in the service department always goes above and beyond when I bring my car in for service. I recently had my battery replaced and the service tea Bill in the service department always goes above and beyond when I bring my car in for service. I recently had my battery replaced and the service team inspected my car and clipped the side fender back in place and gave the car a beautiful car wash. I highly recommend Otto Cadillac. More
Excellent service in all departments My 3rd Caddy from the same salesman. Need I say more. He was fabulous. The dealership is a pleasure to do business with. Will probably buy my nex My 3rd Caddy from the same salesman. Need I say more. He was fabulous. The dealership is a pleasure to do business with. Will probably buy my next car there too. More