
Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great Service The service work was done on-time. Bill McLean was friendly and courteous, as always. Declan took the time to check with me to be sure things went s The service work was done on-time. Bill McLean was friendly and courteous, as always. Declan took the time to check with me to be sure things went smoothly. More
Great experience Always friendly and courteous service from all staff. Steve was super helpful in getting me the exact vehicle with the specifications that i was looki Always friendly and courteous service from all staff. Steve was super helpful in getting me the exact vehicle with the specifications that i was looking for! More
Great Experience Ian was great to work with. Prompt and courteous. Got us the deal we were looking for .We had a great experience at Otto Cadillac.. Ian was great to work with. Prompt and courteous. Got us the deal we were looking for .We had a great experience at Otto Cadillac.. More
Very Happy with a the sevice Very satisfied with the job working fine for the moment very happy with the job no complaints. I’m a happy camper now I can lay my radio and control t Very satisfied with the job working fine for the moment very happy with the job no complaints. I’m a happy camper now I can lay my radio and control the temperature More
From sales to service always the best experience . Working with Steve Lemon was the single best car buying experience I have ever had. He gave me lots of options, made sure I was well informed and ne . Working with Steve Lemon was the single best car buying experience I have ever had. He gave me lots of options, made sure I was well informed and never is pushy. He is looking for relationships, long term, not just a one time sale. He was awesome. Bill in service is excellent as well. Always get you in a out, explains everything, always a positive experience. They take great care of customers at Otto. More
Excellant Service Service was prompt, courteous, pleasant, and professional. Car was worked on immediately and updates given while we waited in the comfortable customer Service was prompt, courteous, pleasant, and professional. Car was worked on immediately and updates given while we waited in the comfortable customer lounge area. Very pleasant experience. More
Quick response I found a nail in my rear passenger side tire. I called service and Allison said come right in.John meet me at the service area , took down the neces I found a nail in my rear passenger side tire. I called service and Allison said come right in.John meet me at the service area , took down the necessary information and directed me to the waiting room. In a short time Bill said tire had to be replaced. After a short time work was completed, car was cleaned and I was ready to go. More
otto is the best dealer we've ever bought a car from The dealership is very classy and everyone treated us with class. Steve LeMon our salesmen was great. it was like talking to an old friend or relat The dealership is very classy and everyone treated us with class. Steve LeMon our salesmen was great. it was like talking to an old friend or relative rather than a salesmen. very fair to negotiate with and the service is excellent !!! Ian Maher did a great job getting us financed and getting us a great rate !!! More
customer service my last experience was below average I was kept longer than promised I was provided a loaner car but told it would only take 45 minutes and went 3 hrs my last experience was below average I was kept longer than promised I was provided a loaner car but told it would only take 45 minutes and went 3 hrs. More
Annual Inspection Called for an appointment on December 27th when I realized my inspection sticker was about to expire. Were able to set me up for the following week. S Called for an appointment on December 27th when I realized my inspection sticker was about to expire. Were able to set me up for the following week. Service was quick, report was throughout and car was washed. Who could ask for anything more! More