Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Fair pricing, quick service, spotless showroom, polite & knowledgeable employees. I don't really need 25 words to Express myself, but if you insist I will. knowledgeable employees. I don't really need 25 words to Express myself, but if you insist I will. More
I made an appointment for 8:30 am as I had someplace to be at 10. They were doing a test drive and so I was hoping an hour would be plenty of time. I never got out until 9:55. I have to admit this is unus be at 10. They were doing a test drive and so I was hoping an hour would be plenty of time. I never got out until 9:55. I have to admit this is unusual but it still happened. They couldn't duplicate the problem which I understand. I believe if the car is not taken in within 10 minutes of appointment time the customer should be made aware. More
Very neat and clean dealership,Jason riddle is one great mechanic for this dealership I can tell you that much. Excellent people to deal with overall mechanic for this dealership I can tell you that much. Excellent people to deal with overall More
I felt really convertible with the service, I was pleased by the personal service of my contact person he was professional and made me feel welcome. At this point I’m letting my friends know about the servic by the personal service of my contact person he was professional and made me feel welcome. At this point I’m letting my friends know about the service I received. Thanks More
Friendly service. Thank you for explaining the problem to me! I will be bringing my car back there for my next service in a few months to me! I will be bringing my car back there for my next service in a few months More
Otto fit our SUV into it's service schedule when we had a breakdown while traveling. They were willing to find the time to complete a major break line replacement and got us back on the road in 2 days when breakdown while traveling. They were willing to find the time to complete a major break line replacement and got us back on the road in 2 days when other dealerships wouldn't even schedule to see the vehicle for over a week. Staff was helpful and courteous. Would definitely recommend them to anyone. More
Otto has excellent service and friendly staff. They are simply the best in the area.You must give them a try.You will not be sorry. simply the best in the area.You must give them a try.You will not be sorry. More
Excellent service! The positive reviews don’t lie about OTTO Cadillac! I Didn’t feel rushed and the whole process couldn’t have gone any smoother! Thanks OTTO! OTTO Cadillac! I Didn’t feel rushed and the whole process couldn’t have gone any smoother! Thanks OTTO! More
Courteous and responsive. Took a while to get parts but guess to be expected during pandemic. They offer a loaner so i wasnt stranded while my car was in shop. Thank you. I transport my mom to her docto guess to be expected during pandemic. They offer a loaner so i wasnt stranded while my car was in shop. Thank you. I transport my mom to her doctor visits and she had problems getting into my suv cuz of height from ground. Dealer did work as promised and car was delivered back to me as agreed. Again thank you. No one but this dealer will work on my car More
Bill and team are always very professional and when tile estimates are provided for work that is completed - the times are always accurate . I would definitely recommend Otto to anyone . estimates are provided for work that is completed - the times are always accurate . I would definitely recommend Otto to anyone . More