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Otto Cadillac
Albany, NY
2,020 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,020 reviews
September 23, 2021
Always exceptional service when working with Bill! It’s always a pleasant experience at Otto. always a pleasant experience at Otto. More
by klynch31
Verified CustomerEmployees Worked With
September 20, 2021
Friendly and efficient sales and service teams. Always a pleasant experience from start to finish. pleasant experience from start to finish. More
by MELISSAHOLLY78
September 17, 2021
Otto continues to offer excellent customer service! I was able to get an appointment that was convenient for me. Thanks for your superior work!! able to get an appointment that was convenient for me. Thanks for your superior work!! More
by PATTIB21
September 15, 2021
Cost effective and user friendly. Comfortable waiting area, great staff friendly service manager and very informative area, great staff friendly service manager and very informative More
by volvoeddie
September 15, 2021
Everyone from the sales to the technology tech were friendly, professional and honest. Couldn't ask for a better experience. friendly, professional and honest. Couldn't ask for a better experience. More
by jarcham1@nycap.rr.com
September 15, 2021
Easy to work with, they found the car I wanted. Price point I was looking for. point I was looking for. More
by frtz08
September 15, 2021
Otto consistently provides excellent service!! They are a great dealer!! I highly recommend them to both new and used owners. great dealer!! I highly recommend them to both new and used owners. More
by tknowles71
September 13, 2021
Clean, responsive, professional, helpful, honest, detailed, friendly, courteous, timely, supportive, comfortable, great service. Always a pleasure. detailed, friendly, courteous, timely, supportive, comfortable, great service. Always a pleasure. More
by Ladybug9562
September 10, 2021
They do service work very well there is nothing they can’t diagnose and repair Service workers are very professional and friendly I travel over 90 miles each way to have my car serviced by Otto can’t diagnose and repair Service workers are very professional and friendly I travel over 90 miles each way to have my car serviced by Otto More
by FABR4377
Employees Worked With
Allison Anaya
September 10, 2021
Otto Cadallic dealership is staffed with knowledgeable, helpful and friendly people. The car is returned to u in a timely manner, all taken care of and all washed up, looking like new. helpful and friendly people. The car is returned to u in a timely manner, all taken care of and all washed up, looking like new. More
by VEVANG2
Employees Worked With
